Quick Facts About Nouveau Nails and Spa
Nouveau Nails and Spa has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the establishment. In this analysis, we will break down the strengths and weaknesses based on the comments provided.
Starting with the strengths, it is clear that Nouveau Nails and Spa has outstanding customer service according to one commenter. The staff is described as welcoming and nice, and the salon is deemed beautiful. This suggests that the establishment has put effort into creating a pleasant and inviting atmosphere for their customers. Additionally, the commenter mentions being pleased with the results of their nails, indicating that the salon produces good quality work.
Another positive aspect of Nouveau Nails and Spa is its cleanliness and modernity. One commenter mentions that it is very modern and clean, making it stand out from other nail salons in the area. This indicates that the establishment prioritizes hygiene and stays up-to-date with industry trends and standards.
Furthermore, Nouveau Nails and Spa is praised for not pushing unnecessary products onto customers. This suggests that the establishment values transparency and focuses on providing services that customers actually need, rather than trying to upsell them.
Moving on to the weaknesses of Nouveau Nails and Spa, there are several recurring issues mentioned in the comments. Firstly, there are complaints about the quality of the nail technicians' work. The comments mention crooked nails, lumpy finishes, and nails lifting shortly after the service. This suggests that there may be inconsistencies in the skills and training of the technicians employed by Nouveau Nails and Spa.
Another recurring complaint is regarding the roughness and lack of attention to detail from the nail technicians. Multiple commenters mention experiencing rough treatment during their visit, such as nails bleeding and rough handling of the client's legs. This indicates a lack of professionalism and care from the staff, which can greatly impact customer satisfaction.
There are also concerns raised about uncleanliness at Nouveau Nails and Spa. One commenter mentions stained paper towels and an overall lack of cleanliness, while another commenter mentions developing a fungus after visiting the establishment. These comments raise serious concerns about the hygiene practices and sanitation standards of the salon, which can be detrimental to the health and well-being of clients.
Lastly, there are comments about poor communication and inadequate training of the technicians. One commenter mentions that their technician did not attempt to shape their nails until prompted by another staff member. This indicates a lack of attention to detail and proper training, which can lead to subpar results for customers.
In summary, Nouveau Nails and Spa has strengths in its outstanding customer service, modern and clean atmosphere, and avoidance of unnecessary product push. However, there are weaknesses in the quality of work, rough treatment, concerns about cleanliness and uncleanliness, as well as poor communication and training. These weaknesses need to be addressed and improved upon to ensure a better experience for customers.
Best TL Reviews
Horrible. The male tech did not know what he was doing. He aired the hot towel out so long it was cold as he put it around my legs and then left it on for 10 minutes until I asked him to remove the towels. The paint job was also horrendous. I was over the experience so I canceled my mom and my manicure paid for the pedicure and left. Picture is how I left.
One of the worse nail salons I’ve been to. The grumpy man who did my nails did a horrendous job. I needed a last min Acyrlic fill and almost every nail was crooked that he did. What’s worse than that was he had a nasty paper towel under my hands. This paper towel had stains on it and looked like he hadn’t changed it in months. He was grunting every time I asked him to fix a crooked nail. I’m not one to write reviews, but this place was pretty bad. The next day one of my nails literally chipped in half. I went back the same day and they charged me $5 to have it fixed, knowing it wasn’t my fault. The next day after that another nails chipped in half. I couldn’t believe it and vowed never to go back. Shame on the employees there for the way they treat clients. Do yourself a favour and find another place to go. This place should be shut down for their uncleanliness. If I could give less than a one star, I would have.
Not even a week after getting my full set all of my nails began to lift. I called to complain and they offered to fix my nails. Just to let the same tech do them again. When he was done they were lumpy and began to lift again after a couple of days. I finally took them off and found that I have fungus on 3 of my fingernails. NEVER AGAIN!!
Outstanding customer service. Very modern and clean. By far the best Nail Salon in Dayton, Ohio. They don't push products that you do not need. Prices are very reasonable.
Always have an excellent experience and I'm always pleased with the results of my nails! My tech is Joe and he's amazing, if you get a chance to go definitely do so!????
This place is beautiful. The staff was very welcoming and nice. My nails turned out great & I will definitely be back. Best salon experience I've had in a long time. Thank you!!
I have tried this business for 2 pedicures in the past year. Both times the nail techs (two different ones) were so rough with me. One nail tech rushed so fast, didn't file all nails, forgot hot towels and I had to clean up polish on skin once I got home. Don't waste your time or money!
I have always used Nouveau Nails when I decide to get a Mani/Pedi (which is not often) and typically have been very pleased with my outcome. Yesterday the gentleman who did my service was horrible. He caused my big toe to bleed and when putting the warm towels on my legs just draped the towels instead of wrapping the legs. He was rough and never spoke to me. When it was time for my manicure he did not attempt to shape the nails until I mentioned what a terrible job he was doing and another staff member came over and gave him some suggestions. I will try them again and see if I can get an appointment with one of the two ladies who are always there.
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Nouveau Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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Location
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