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Pro Cutz Barber Shop

+1 732-321-0909
174 Lafayette Ave, Edison, NJ 08837 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Pro Cutz Barber Shop

Pro Cutz Barber Shop has received mixed reviews from customers, with some praising the quality of the cuts and friendly atmosphere, while others have criticized the high prices, long wait times, and unprofessional behavior of the staff.
One of the strengths of Pro Cutz Barber Shop seems to be its high rating on Google, as mentioned by one customer. This indicates that there are customers who have had positive experiences at the shop and were satisfied with the services provided. Additionally, the positive reviews mention specific barbers, such as Rolfy and Pabo, who are highly recommended. This suggests that there are skilled barbers at the shop who can deliver quality haircuts.
Another strength mentioned by a customer is the short wait time and the good work done by their barber, David. This indicates that on certain occasions, the shop is efficient in managing appointments and providing a satisfactory experience for customers. Clean fades and good conversations are also noted, suggesting that the barbers at Pro Cutz Barber Shop have good technical skills and can create a comfortable environment for customers.
However, there are also several weaknesses that have been pointed out by customers. The most significant weakness is the high prices charged by Pro Cutz Barber Shop. Customers have expressed their dissatisfaction with the prices, stating that the cuts they received were only average or below average, which made the high prices unjustifiable. This highlights a lack of value for money and may deter potential customers from choosing this shop, especially when there are other nearby options providing similar or better services at lower prices.
Another weakness mentioned by customers is the long wait times. One customer reported waiting for an hour only to be told that there were more appointments ahead. This indicates a lack of transparency and honesty from the staff, as they should have informed the customer about the wait time before they decided to wait. Such incidents can lead to frustration and disappointment among customers, ultimately leading to negative word-of-mouth and a decline in customer loyalty.
Furthermore, there have been instances of disrespectful behavior by the staff. One customer mentioned that they encountered disrespectful behavior and wasted time at the shop. This type of behavior not only negatively affects the customer experience but also raises concerns about the professionalism and customer service standards at Pro Cutz Barber Shop. Unresolved conflicts and arguments with customers, as mentioned by another customer, further reinforce these concerns.
In conclusion, while Pro Cutz Barber Shop has received high ratings and positive feedback from some customers regarding the quality of the cuts and friendly atmosphere, the weaknesses of high prices, long wait times, and unprofessional behavior among staff members cannot be ignored. Addressing these issues would be crucial for the shop to improve its reputation and customer satisfaction levels. Taking steps to provide better value for money, improve transparency in wait times, and ensuring professional behavior from all staff members would be essential for the success and growth of Pro Cutz Barber Shop.


Best TL Reviews

I have just tried this place because of high google rating.
Short review: High prices (upward of $30) for average to below-average cuts.
2 miles down the road, in Oak Tree Road area, there are half a dozen barber shops providing same or better services for about half the prices ($15-$17).
I could not fathom the reasons for high ratings.
Waited here for one hour and then they said they have more appointments. They were very disrespectful and wasted all our time. They should have been honest about the wait time. I would have gone somewhere else if that was the case. Make sure to make an appointment before you come here!
Wasn't a long wait and David did great work for my first time. Keeps it real with good conversation and clean fades. Price not too bad either. Definitely recommend ????
Ask for rolfy and you won't be disappointed, best barber around
I got a “fade” from a older gentleman they called Papo. He messed up my hair line. And the fade is terrible. As I was explaining to him my concern another Barber came over and started arguing with me. I left highly upset and discouraged with my unfinished haircut. Would not recommend this place to anyone.
One of the best place to cut hair ..friendly guys and they do their best to please customers...
go see Pabo. He will hook you up. The best! I get my haircut every 4-5 days pretty much anyone who can fade can do a satisfactory job but I drive 25 minutes out of my way to get it done here. Low key shop all the guys are good. Highly recommend.
I had to wait for 2 hours for a haircut to be done by someone I didn't even want to go to. My barber David messed up his appointments then continuously kept insisting to wait. 2 hours later he still wanted us to wait. At the very end, they we're being rude to the customers who were angry. I would NOT reccomend this place. There are way better places for a much better customer service. DO NOT GO HERE

Pro Cutz Barber Shop Info

Amenities

Accessibility
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 09:00 AM - 03:00 PM

How to go there

Location