Quick Facts About Classic Elegance Nail Spa
Strengths:
1. Referrals and positive word-of-mouth: The salon has received positive referrals from satisfied customers, indicating that they have been able to build a loyal customer base. This suggests that the salon provides a good overall experience.
2. Comfortable and welcoming atmosphere: Multiple customers have mentioned feeling comfortable and at ease in the salon. The presence of other customers and a friendly environment create a positive atmosphere for customers to relax and enjoy their visit.
3. Excellent and skillful nail technicians: Several customers have praised the skill and expertise of the nail technicians, specifically mentioning Lisa and Hai. This indicates that the salon has talented staff who are capable of delivering high-quality nail services.
4. Variety of services offered: The salon offers a range of services, including polygel removal and classic designs. This variety allows customers to choose from different options according to their preferences and needs.
5. Convenient location: For some customers, the salon is closer to home compared to other nail salons in the area, providing convenience and ease of access.
Weaknesses:
1. Poor sanitation: One customer mentioned that the salon was not very sanitary. This raises concerns about the cleanliness and hygiene standards of the salon. Poor sanitation can lead to health risks for both customers and staff and may deter potential customers from visiting the salon.
2. Inconsistent quality: While many customers have praised the nail technicians and their work, there are a few negative reviews that highlight experiences of subpar service. The inconsistency in the quality of service raises concerns about the overall reliability and reliability of the salon.
3. Rushed service: One customer mentioned feeling rushed during their visit. This suggests that the salon may prioritize speed over thoroughness and attention to detail. Rushed service can result in a subpar experience for customers and may negatively impact the overall satisfaction levels.
4. Poor customer communication: One customer mentioned being overcharged by the nail technician, indicating a lack of clear and transparent communication with customers. Effective communication is crucial in ensuring customers are well-informed about the services, pricing, and any additional charges.
5. Lack of attention to detail: Another customer mentioned that their nails were not properly filed and their cuticles were not attended to. This highlights a lack of attention to detail on the part of the nail technician, which can result in an unsatisfactory outcome for customers.
In conclusion, Classic Elegance Nail Spa has strengths in terms of positive referrals, skillful technicians, a welcoming atmosphere, a variety of services offered, and a convenient location. However, they face weaknesses in terms of poor sanitation, inconsistent quality, rushed service, poor customer communication, and a lack of attention to detail. Addressing these weaknesses can help improve the overall customer experience and enhance the reputation of the salon.
Best TL Reviews
I was referred here by my Evangelist they did an excellent job I feel very comfortable no fear no bad looks like the one on route 44/55 nail spa salon Poughkeepsie NY ???????? 2 cups of coffee I met other women we laughed children playing every one just so @ ease ????and Andy did a wonderful job ???? on my nails ????I will be coming back and it’s even closer to home ???? but I do miss my Nail tech:buddy/friend from the other salon Huane..
I've been there a couple of times now and Lisa always does a good job on my nails.
Just moved to Poughkeepsie from NYC…I had a hard time finding and new nail tech and Lisa is the best…they also have great service and prices. Would highly recommend.
Excellent despues de mi operacion me hacia falta recuperandome
I went in to get my polygel removed from a previous nail tech and instead of taking the time to file them off they just ripped them causing the layers of my nail to come right off with the fake nail. Not to mention the place wasn’t very sanitary. Will definitely not be returning
Since moving from NYC to Poughkeepsie,"Classic Elegance Nail Spa" has been my go-to nail salon. I recently went in to do my nails for my birthday. They had a new tech do my nails and to be honest, and I told him I was a tad nervous with having the "new guy" do my nails. But man "Hai" (my nail tech") did such a great job. We got to talking while he did my nails, and he told me he just recently moved from NYC. So, if you're looking for someone who knows more than the classic designs and you want something new, he's ready for the challenge. So I'm recommending 'Hai' if you get your nails done here.
I went to this Nail Salon because the Salon where I always get my nails done is closed on Sundays. The Nail Technicians in Classic Elegance seemed friendly and inviting. The Technician who attended to me, tried to overcharge me and it was the worse manicure I've ever had. The work was sloppy and untidy. I gave her a tip nevertheless, for her time. I won't be going back.
Came in second customer of the day. Called ahead of time to make sure there was availability. Was seated immediately and was rushed between 2 other nail techs than the 3rd one who actually did my nails. He barely filed my nails and didn’t do my cuticles….the color was nice but now I need to get a nail file to shape up my acrylics myself and get all of the polish off the sides and cuticles
Place Pictures
Classic Elegance Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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