Ava Nails

+1 217-330-7835

215 E Ash Ave, Decatur, IL 62526 United States of America

Open Today: Closed

Quick Facts About Ava Nails

Ava Nails Place, based on the comments provided, has a mixture of strengths and weaknesses. Let's analyze them below:

Strengths: 1. Quality Work: In the initial visit from a customer who recently moved from Virginia, the nails and pedicure were described as perfect and beautiful. This suggests that Ava Nails Place has the capability to provide high-quality nail services. 2. Attention to Detail: The customer mentioned that the technician took the time to listen to what they wanted and didn't rush during the appointment, resulting in nails that met their expectations. 3. Fast Service: Some customers praised Ava Nails Place for providing quick services. They mentioned being able to get their nails done in a reasonable timeframe or without waiting for a long time after making an appointment. 4. Reasonable Prices: Customers noted that the prices at Ava Nails Place were reasonable for the services provided, indicating that the salon offers affordability to their clients.

Weaknesses: 1. Inconsistent Service: Several customers commented on inconsistencies in the service at Ava Nails Place. They mentioned experiences where the salon turned away certain customers while accepting others, potentially suggesting a lack of fairness in their practices. 2. Lack of Availability: One customer reported a situation where they made an appointment and still had to wait for an extended period before receiving their service. This shows a potential issue with scheduling and managing customer appointments effectively. 3. Limited Skills of Technicians: Although there were positive comments about certain technicians' abilities, some customers expressed concerns about the skills of certain employees. They mentioned instances where the technician was still learning and couldn't deliver the desired nails, resulting in subpar results. 4. Poorly Executed Services: A customer mentioned receiving poorly executed nails with inconsistent shape, color, and application. They also mentioned a poorly painted gel pedicure. Such instances highlight a lack of attention to detail and quality control in the services provided. 5. Long Wait Times: One customer expressed frustration with extensive wait times during their appointment, with the expected duration of the service being greatly exceeded. This indicates a potential issue with the salon's ability to manage time effectively.

In conclusion, Ava Nails Place has its strengths in terms of providing quality work, attention to detail, fast services, and reasonable prices. However, there are weaknesses that should be addressed, such as inconsistent service practices, limited skills of certain technicians, poorly executed services, and long wait times. By addressing these weaknesses, Ava Nails Place can improve the overall customer experience and maintain their strengths to become a more reputable and reliable nail salon in the area.

Best TL Reviews

I'm new to the area from Virginia so I began looking for a new place for nails. (To start: the culture around here is very different and I pay whatever price and travel for quality nails, hair, etc.) In my first trip here, my nails and pedicure were perfect and beautiful (pink nails with white pinky). They were very busy with it being homecoming, but still saw me anyway. I noticed the staff turning certain group of people away telling them to come back tomorrow while telling others to come back around 3 pm. That rubbed new the wrong way, but I said maybe they're just busy at the time. I went another time and was told that I needed an appointment. Understandable, so I went elsewhere that did an ok job. No bad, but the fill barely made it 2 weeks because I let the set get so old. I make a same day appointment yesterday for a removal and a new set then later added a pedicure since they weren't busy at 2 pm. The girl at the front started my hands and stated that my set is new. I let her know that the set was old and originally had it done in September and that she did them. First red flag: So while she is taking off my nails a regular came in...I was then passed off and told to wait in a chair for someone to continue my hands. I wish I walked out then, but I was told they're the best in Decatur so I waited. I waited about 10 minutes while she was doing her coworkers nails. Thats cool, I want your coworker to have nice nails too ????????‍♀️. Last time for coffin shape, I received the clear nails which most nail shops in Richmond, VA use because it's 2021 and it makes achieving the coffin shape easier. Second red flag: This time, I was given the dated white humpy nails. Third red flag: The technician who did my nails was very sweet, but I could tell she was still learning because she couldn't deliver the nails I wanted originally which consists of powder and no polish. She also stated that she doesn't know what she was doing when it came to the rhinestone nails which are gappy and inconsistent. The shape is also off compared to the last set. It looks too round for a coffin shape. The black set is what I wanted but with a plum color. But ended up doing the white with butterfly because I could tell she didn't know what she was doing. In the end with the poorly executed nails and poorly painted gel pedicure. 3 hours of service later my total was 171. I still tipped graciously as always at any establishment, but if you're having new employees practicing on real clients then the service should be slightly discounted. Because even the last set with the dipped nail was cheaper and much longer. would've been ok with 140-150 or paying the full price if the nails were executed properly. I've added photos of previous nails I've had in Virginia that cost close to the same amount and were executed perfectly every time and nails done in one hour. And they treat everyone equally regardless if you're a regular or not. White or not. Younger or not.

The tech did a great job! It's been 2 weeks and my nails are just now starting to look like they'll need to be redone soon. I love them, great place.

I went tonight for the first time. Great to tell the same story, got my nails done very quickly ,reasonable price and super easy to get in. I will make this a regular place!

I made an appointment, didn't wait long once I got there. My tech didn't rush and she listened to what I wanted. I love my nails Update 6/7/22

7 months later, I'm still seeing Miya on a reg basis????

I am very satisfied with the service here! Very enthusiastic staff, very beautiful nail designs

I really like this salon, they make me beautiful nails, will visit many times

Had 11:15 appt with Cindi. I waited 25 mins and someone finally took me to table and soaked my nails to remove existing nail polish. Sat there for another 42 mins alone before someone came to polish my nails. What was to take 55 mins took 2 hours! Never going there again!

This is one of thr best nail salons in the area! I drive from out of town because they are clean, friendly, and always on time with appointments. They got me in the day before my wedding and the younger gentleman at the front desk, I can't remember his name (sorry!) Got me in quickly and did an amazing job!!! He was efficient and friendly and my nails were stunning and beautiful for all my wedding photos!