Quick Facts About Magic Hands (African Hair Braiding)
Strengths:
1. Professional and skilled stylists: Many customers mentioned that the stylists at Magic Hands are professional, skilled, and talented. They provide excellent service and ensure that the braids are neat and well-done.
2. Caring and patient with customers: Several comments mentioned that the stylists, such as Fi Fi and Mary, were caring and patient, especially when working with younger customers. This indicates that the staff at Magic Hands prioritize customer satisfaction and create a comfortable environment for all customers.
3. Attention to hair health: Customers appreciated that the stylists at Magic Hands take into consideration the health of their hair. They avoid causing further damage by not braiding thin areas, which shows that they prioritize the well-being of the customer's hair.
4. Fast and efficient service: Many customers praised the speed and efficiency of the stylists at Magic Hands. They were able to complete hairstyles quickly without compromising on quality, allowing customers to save time and receive their desired look promptly.
5. Long-term customer loyalty: Some customers mentioned that they have been coming to Magic Hands and specifically requesting stylists like Rahima and Rema for several years. This indicates a level of trust and satisfaction that has led to long-term customer loyalty.
Weaknesses:
1. Inconsistent quality: One comment mentioned that the quality of the Senegalese twist braids deteriorated after a few weeks, suggesting that the hairstylists may not always use the best quality hair. Inconsistency in quality can lead to dissatisfaction among customers, and it is something that Magic Hands should address.
2. Pricing concerns: One customer mentioned that they found the prices at Magic Hands to be higher compared to other salons. This suggests that the pricing may not be competitive, which can deter potential customers from choosing Magic Hands.
3. Lack of flexibility in pricing: Another comment mentioned an incident where a stylist at Magic Hands refused to offer a lower price for a hairstyle, causing the customer to leave. This indicates a lack of flexibility in pricing, which can result in the loss of potential customers who are looking for more affordable options.
4. Limited variety of hairstyles: The comments do not mention a wide range of hairstyles offered at Magic Hands. While braiding is their specialty, it would be beneficial for the salon to expand their services and cater to a broader range of customer preferences.
5. Lack of mention of other staff members: While Rahima and Rema received multiple positive mentions, there are no specific comments about the other staff members at Magic Hands. This could indicate that their skills and service may vary, leading to inconsistent customer experiences.
In conclusion, Magic Hands has several strengths, including professional and skilled stylists, caring and patient service, attention to hair health, fast and efficient service, and long-term customer loyalty. However, there are also some weaknesses, such as inconsistent quality, pricing concerns, lack of flexibility in pricing, limited variety of hairstyles, and a lack of mention of other staff members. Addressing these weaknesses can help Magic Hands improve the overall customer experience and attract a wider range of customers.
Best TL Reviews
Rahima Is so sweet and professional! Fi fi braided my daughters hair and she was very caring and patient with my daughter. I highly recommend them and I will be coming back!
First time back due to COVID and I’m loving my box braids! New lady name Mary did my braids, very neat, professional, excellent service and she quick!! Also she cares about your hair, I had a thin area and she didn’t try to braid it to cause further damage. Great job Mary! Rama she’s a keeper! Much love ladies❤️❤️10/29/2022
Best place to go to get your braids in South Suburbs!!! Never disappoint always do a great job! Go every 2 months! Thanks ladies, much love!!????????
Rahima is awesome! She is super friendly and professional. love my hair and will definitely be going back.
Remi did a magnificent job on my hair. Caught up every strain. I will be back.
Had box braids done in January of this year. Braids were neat, service was great. The Braiders were nice and welcoming. I think the young lady that braided my hair name was Mary. I will be returning soon.
I have been coming to Rahima for years she always does a great job on my hair. Box braids are neat and she is a fast braider. I highly recommend
I normally would have my son to take my daughter here to get her hair done because it's a couple of blocks of way and Rama does a good job. I normally go to NYC to get my hair braided by my family but could not make it because of a hectic work schedule a few time, so I decided to give this salon a try. The first time they charges me $180 for Senegalese twist that started looking old after a few weeks. My sister in law took the hair out and criticized the quality of hair used. I tried again 6 months later but opt for a different style. Rama wanted to charge me $200 for a cornrow mohawk. I wasn't going for that. Lorraine told me she would do it cheaper and Rama told her No let her go! Long story short Rama not only loss my business but my daughters business as well. That hairstyle she tried to overcharge me for was done in Markham for $110, hair included. Ladies... Shop around for pricing.
Rema has been doing my hair for about 6 years now and I won’t go anywhere else. Her team does an amazing job and the professionalism is exceptional! Her assistant Fe Fe is very sweet and does a great job as well!
Place Pictures
Magic Hands (African Hair Braiding) Info
Amenities
Health & safety
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Mask required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Planning
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Appointments recommended
Payments
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Cash-only
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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