Quick Facts About Hair Factory & Beauty Supply
Hair Factory & Beauty Supply is a beauty supply store that has received a mix of positive and negative reviews. In order to evaluate its strengths and weaknesses, we will analyze the comments provided.
Starting with the strengths, it is evident that Hair Factory & Beauty Supply has a wide variety of products to choose from. Customers have praised the store for having a big selection of hair supplies, catering to the needs of Black women in particular. This is a major strength, as not all beauty supply stores carry products that cater to diverse hair types.
Another strength mentioned by customers is the helpfulness of the staff. Several comments indicate that the employees at Hair Factory & Beauty Supply are friendly and provide assistance to customers. This is crucial in a beauty supply store, as customers often require guidance when choosing products or seeking advice on hair care. The positive interaction with staff members enhances the overall shopping experience.
Affordability of products is also mentioned as a strength. According to one customer, the store offers reasonable prices, making it a budget-friendly option for those in need of hair and beauty supplies. This is important for customers who want to find quality products at a reasonable cost.
Moving on to the weaknesses, a few comments highlight some areas where Hair Factory & Beauty Supply falls short. One customer mentions being charged more than the sticker price, indicating a lack of transparency in pricing. This could be a major drawback for customers who expect fair and accurate pricing.
Another weakness mentioned is the outdated selection of items. While the store has an extensive selection, it seems to lack the latest products. This could be a disadvantage for customers who are looking for trendy or cutting-edge beauty supplies. However, it is worth noting that the same comment also mentions that the store is suitable for customers looking for more traditional options.
One negative comment stands out due to its inappropriate and offensive nature. It is essential to address the racist and discriminatory language used, which is completely unacceptable. This comment undermines the credibility of the review and should not be considered when evaluating the strengths and weaknesses of the store.
In conclusion, Hair Factory & Beauty Supply has several strengths, including a wide variety of products, helpful staff, and affordability. These aspects contribute to a positive shopping experience for many customers. On the other hand, the store has been criticized for overpricing, outdated product selection, and, unfortunately, one instance of poor customer service. It is important to consider both the positive and negative feedback when assessing the strengths and weaknesses of Hair Factory & Beauty Supply.
Best TL Reviews
my sister recommended this place and I love it! they are very helpful! and has a big variations of products to chose from, affordable prices.
Friendly and helpful service. Lots of choices of hair. Variety of hair supplies. As a Black woman not all beauty supplies have what I need, but they did.
They charged me more than the sticker price. They were friendly but its a little over prices when compared to other local beauty supply stores. They do not have the latest items although the have a extensive selection. If you're look to get that old thing back, this store is for you.
THE REVIEWS ARE TRUE!! HORRIBLE CUSTOMER SERVICE. THEYRE MAD AND UNATTRACTIVE WITH ATTITUDE. ESPECIALLY THE OVERWEIGHT MEXICAN FEMALE
I am beyond happy with Hair Factory & Beauty Supply! I called before arrival because I am new to the area and am very unsure of where I can find wigs. During my phone call, all of my needs and concerns were met. When I arrived, there was a sign that said I need an appointment to enter the premises. I called the location, told them I was at the back entrance, and was allowed entry by Kirsten (I apologize, I do not know the correct spelling of her name, but I will be sure to correct her name spelling the next time I visit! Yes, I will visit this location again!) I had great assistance throughout my entire experience here! Kirsten was very helpful and knowledgeable of my wanted big afro look and was successfully able to find me 3 amazing options that I am absolutely in awe with and am enjoying every moment of them! There prices are very reasonable, too! OH!!! AND GUESS WHAT??!?!?!! THE HAIR IN MY PROFILE PICTURE IS FROM THIS LOCATION!!!! DO YOU LOVE IT AS MUCH AS I DO ? ???? THANK YOU HAIR FACTORY & BEAUTY SUPPLY!!!!!!????????????❤️????????✨????✨
This is the best beauty supply store in Ontario don't hesitate to hear for whatever you need they have
It has most of the beauty supplies needed for interlocs, braids, eyelashes, and very colorfully done hair for braiding. Many different styles of wigs, from Afrocentric to European styles. I was looking for large twists with a silky smooth finish for interlocs. They did not have it in their supplies.
This store employee is not customer friendly or professional. The cashier ignored me when I was the only person in the store. I got the feeling he did not want to interact with me because I am African American. I will never shop there again.
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Hair Factory & Beauty Supply Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
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| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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