Aegean Spa & Nails

+1 631-620-3666

757 Montauk Hwy, West Babylon, NY 11704 United States of America

Open Today: -

Quick Facts About Aegean Spa & Nails

Aegean Spa & Nails place has a mix of strengths and weaknesses, as evident from the comments provided. These strengths and weaknesses can have a significant impact on the overall customer experience and the reputation of the salon.

One strength mentioned by multiple commenters is the ambiance and atmosphere of the salon. Customers appreciated the relaxing music, clean environment, and spaciousness of the salon. These factors contribute to a positive experience and create a sense of relaxation and comfort for customers.

Another strength mentioned by a reviewer is the quality of service provided by a specific nail technician named Tina. This reviewer felt that Tina took her time and was attentive to their needs, resulting in a great manicure experience. This indicates that there are skilled technicians working at the salon who can provide satisfactory service to customers.

However, the salon also has several weaknesses that need to be addressed. The most common complaint mentioned by multiple reviewers is the poor nail service provided by certain technicians. Customers reported uneven polish application, messy nails, and nails not fully painted. These issues suggest a lack of attention to detail and a lack of skill in nail application by some technicians at the salon.

Furthermore, some reviewers expressed dissatisfaction with the attitude and behavior of the staff. Some felt that the staff needed to improve their nail skills and be more humble in their approach. Others mentioned that the staff was disrespectful and arrogant, as no one thanked them or bid them farewell after their visit. These negative interactions and perceived lack of gratitude can significantly impact the overall customer experience and contribute to a negative impression of the salon.

Another weakness mentioned is the inconsistency in services provided by different technicians. Some customers felt that their experience differed greatly depending on the specific technician they had. This inconsistency in service quality can be off-putting for customers who expect a consistent level of service, regardless of the technician they are assigned.

Additionally, there were complaints about extra charges for services or products, such as an additional charge for a sparkle polish, a service fee for credit card usage, and charges for simple tasks like using superglue or a nail file kit. These extra charges coupled with higher prices compared to other salons can make the salon feel like a rip-off and deter potential customers.

Lastly, some customers reported feeling rushed during their appointments and receiving poor service as a result. These customers mentioned that their treatments were completed quickly without attention to detail or proper care. This rushed service can leave customers feeling dissatisfied and wanting a more thorough and personalized experience.

In summary, Aegean Spa & Nails has strengths in terms of ambiance and atmosphere, as well as the presence of skilled technicians like Tina. However, there are also notable weaknesses, including poor nail service, inconsistent experiences, negative staff attitudes, extra charges, and rushed service. These weaknesses can have a significant impact on the overall customer experience and the reputation of the salon, suggesting areas for improvement.

Best TL Reviews

I had a manicure and pedicure today with Lily. What an awful experience. My manicure is so messy. As you can see in my photo my nails are not fully painted. I asked her to please correct it and she tried to but that was still the outcome. Polish was left on my skin as well. Cant believe I paid $44 + $10 tip for this. Next time I will save the trip and do it myself. What a ripoff. It was like they were not even trying to do a good job.

Loved the space and relaxing music but the staff really needs to learn to do nails better and humble themselves .

I had a Caucasian lady next to me repeatedly saying how she wants her nails filed straight and painted with nail polish meanwhile the nail tech was so graceful towards her expectations ... meanwhile I spent over $50 (gel manicure and pedicure)for someone who doesn't know how to do any nail designs and complains the whole time in Chinese dialect ?

P.S the Pedicure was absolutely below average : Warm water, cheap liquid soap,and lotion, *no epsom salt for pedicure soak*

With all that being said I tipped the ungrateful lady $6 and she has the nerve to gossip to the owner and look back at me ?!

Nobody said thank you or see you or have a good day. This place is DISRESPECTFUL and ARROGANT.

If you don’t believe my review , look at all the reviews that talk about the nail techs.

Save you Money and RUN to a Real Salon

Rita has been doing my nails for almost 2 years. I called to make an appointment and was told that “Rita won’t do nails for you.” When I asked why I wasn’t given any more information. This is absurd! I’ve been paying their high prices and tipping generously for quite some time. I will never step foot in this place again and I suggest you don’t either, especially if they can drop faithful customers just like that. So incredibly disrespectful.

Beautiful salon but what a rip off! They charge an extra $6 just for a sparkle polish on 2 fingers, an extra $2 service fee to use your credit card, $3 to put superglue on a broken nail and $1 for your nail file kit. By the time I left my manicure was $50, usually I pay around $35 everywhere else.

This was my first and last time coming here. The woman who did my nails was the front desk woman, so I don’t know her name. She hardly did a satisfactory job, it was very rushed and she didn’t ask my anything about what I wanted or even talk to me at all through my whole gel manicure. I wish I just waited until my normal place was open and went there instead. My nails are bumpy and the paint goes onto my skin. However, my mom also got a gel manicure but hers was by Tina. The only way I would go back to this place was if Tina did my nails. She was very caring about what my mom wanted and took her time with her nails. They look great.

Chapuseros. They're happy to take your money, but employees rush through EVERYTHING. Second visit and I am completely disappointed. Just left and because they were closing, instead of allowing me to dry for 5 stinking minutes, he applied dry drops (that I did not ask for), and refused to do a design on 2 nails (which I was going to pay extra for). Sloppy job all around- uneven French lines, streaky/textured polish- and I will NOT return. I guess since I wasn't getting UV gel + gel set/pedi and paying $200 like my first visit, I don't matter. I am a paying customer and I tip well, why do I deserve mediocre service? Also, to their employees, if you're not up to the task- DON'T show up to work! Quit and do what you love.

Very big clean nail salon! We got sat right away no wait, had a very nice relaxing spa pedicure. They massaged my arms and legs in between! Relaxing music I feel so relaxed like I spent the day at the spa! I will Definatly be a repeat customer, don’t let the other reviews fool you! 10 out of 10 service! Thank you!!!

I went here for a pedicure and an eyebrow waxing they rushed me through everything I was literally in and out in less than 20 minutes and it wasn’t like they were busy. When my pedicure was done my nail guy turn on both sat off to the side and literally did nothing because there was no one there waiting. The eyebrow waxing was by far the worst one I’ve ever had. The lady missed so many hairs and left them mishapen. She even left wax on my eyebrow that I had to take off when I got home. I’m going to have to get them redone at a different place tomorrow because I don’t trust them to fix it. Their prices are also more expensive than other nail salons around. Really disappointing experience.