PARADISE NAILS

+1 662-892-8081

7164 Hacks Cross Rd, Olive Branch, MS 38654 United States of America

Open Today: -

Quick Facts About PARADISE NAILS

PARADISE NAILS is a nail salon that has received a mix of positive and negative feedback from customers. In order to assess the strengths and weaknesses of the salon based on the comments provided, it is important to consider factors such as service quality, pricing, customer satisfaction, and overall experience.

Starting with the strengths, one customer mentioned that their pedicure turned out great. This indicates that the salon is capable of providing good quality pedicures, which is a positive attribute for a nail salon. Another customer complimented the gentleman who did their manicure, stating that he was very good. Additionally, the customer mentioned that their eyebrows were done well, indicating that the salon has expertise in eyebrow grooming. These positive reviews suggest that the salon has skilled technicians who are capable of delivering satisfactory results for certain services.

Moving on to the weaknesses, several customers expressed dissatisfaction with the pricing and value for money. One customer mentioned paying over $100 for two services that did not meet their expectations, leaving them disappointed. Similarly, another customer mentioned being overcharged for a nail job that they considered to be of poor quality. These comments indicate that there might be an issue with the salon's pricing strategy and the overall value customers feel they are receiving.

Another weakness mentioned by customers is the lack of professionalism and customer service. One customer described witnessing an unpleasant situation where a lady getting her nails done had a conflict with the technician and insisted that she not touch her again. This can be seen as a lack of professionalism from the salon's staff. Additionally, several customers mentioned feeling rushed and not receiving the full treatment they expected during their visits. Poor customer service, including not addressing customer concerns and not delivering the expected service, can significantly impact customer satisfaction and loyalty.

In terms of quality, multiple customers mentioned issues with the durability of their nails. Some customers reported having chipped nails within a few days of getting their manicure or pedicure done. This indicates that there might be a problem with the quality of products used or the application technique. Customers expect their nails to last for a reasonable amount of time after a salon visit, and repeated issues with chipping can lead to a negative perception of the salon's capabilities.

Another weakness highlighted by customers is the lack of clear communication and transparency. One customer mentioned that the salon did not have prices listed anywhere, which can be frustrating for customers who want to know the cost upfront. Additionally, one customer expressed disappointment after specifically asking for thicker nails during a dip manicure but not getting the desired result. Clear and open communication between the customer and technician is crucial to ensure that the customer's expectations are met.

Based on the comments provided, PARADISE NAILS has some strengths in certain services such as pedicures and eyebrow grooming. However, there are also weaknesses that need to be addressed, including pricing transparency, customer service, quality control, and communication. Improving these areas can help the salon enhance the overall customer experience and build a positive reputation.

Best TL Reviews

Pedicure turned out great. Dip well... it looks like this a couple days later..as dip was very thin. Paid over $100 for 2 services for my nails to look like this..so disappointed. 2nd chance..The gentleman who did my manicure was very good. Eyebrows done were on point! I will be going back. Thanks Again!

Went in for the first time today. They did not have any prices listed anywhere for anything. Took my daughter with me . Of course they had to separate us to do both our nails. My daughter told me once we left she asked for almond shape nails and they had to fix the French tip polish 3 times before we walked out because of stuff I pointed out to him that he tried to touch up at last minute and thought he was going to leave it like that . Then of course my daughter was upset after being there for three hours and still not getting the shape that she originally asked for but I was unaware of . They told me they were going to clean their polish mess from under my nails once they were done and they didn’t clean them she said oh that will come off when you wash your hands but it has not came off . To top it off I was over charged for a really bad nail job.

I am so unhappy with my experience here. I usually go somewhere else and went here to go with a friend. It was a big mistake for me! We sat and waited for about an hour. While we waited, we witnessed an unpleasant situation where a lady getting her nails done pushed away from the table and insisted the lady doing her nails was not to touch her again. I should have known better at that point, but I stayed and then was assigned the table with the same lady to do my nails. The experience was unpleasant to say the least. She mad 2 of my quiticals bleed during my manicure. It was so painful that I literally jumped and said ouch! Literally! Well, I let her finish. I didn't get the full treatment of a manicure like my friend did (hot towel, lotion, etc), but ended up paying for it! Also, this was Saryrday around lunch and by Monday, 3 of my shellac nails had chipped. By Tuesday another 2 had chipped. And today (Wednesday) one of them had part of the polish completely come off when I scratched my arm!! AND I PAID WAY MORE THAN I SHOULD HAVE. Poor quality, unfair prices, and bad customer service. NEVER AGAIN!!

Walked in got my pedicure! Been in the shop for an hour in a half then the guy proceeds to tell me that I have to wait 40 more minutes to get my nails done! He should have started with that! Then on top of that he said come back at 5! I’m not from here! I definitely will not be coming back!!!! Then the lady did an awful job on polishing my toes

Absolutely horrible!! they rushed on my feet and i didn’t get what i asked for. I provided pictures and kept saying what i wanted and got the opposite of that!! i paid $100 for a gel set!! if i could give zero stars i would! absolutely horrible! never going back!

I was the last customer todays and the older guy did my toes polish change and did not dry them and they messed up and the younger guy tried to correct the older guy mess up but that was an offer job on both of them, my toe's nails polish came off when I got home, if you polish a person nails with shellac polish you are supposed to put them on ultraviolet lamp to cure nails not a cool blow dry

Terrible service paint all on my skin and charge me 33 for a pedicure. Not again!!!

Save your money and go somewhere else????

Got my nails dip and they are very thin after I told him to make them thick.And he didn't then told me if it breaks to just come back. That's is not business. I'm very disappointed with the service