Quick Facts About Unique Nails & Spa
Unique Nails & Spa has several strengths based on the comments provided. Firstly, customers appreciate the cleanliness and friendly staff at the salon. This is important as a clean and welcoming environment contributes to the overall customer experience. Additionally, the reasonable prices mentioned by customers indicate that the salon offers competitive pricing, which can attract more customers.
Another strength of Unique Nails & Spa is the quality of their services. Many customers have mentioned that they had a great experience with their pedicures, describing them as relaxing and enjoyable. This indicates that the staff is skilled and provides high-quality service, which can result in customer satisfaction and loyalty.
The salon also seems to have a range of services available, including gel nails, acrylics, and eyebrow services. This variety allows customers to have different options and can make Unique Nails & Spa a convenient one-stop shop for their nail and beauty needs.
Furthermore, some customers have specifically mentioned the skill of certain nail technicians, such as Vin and Kim. This indicates that the salon has skilled staff members who excel in their craft, contributing to the overall positive reputation of the salon.
However, there are also some weaknesses that can be identified from the comments. One customer mentioned that their nails chipped quickly after getting a manicure, which suggests that there might be issues with the longevity of the nail services provided by Unique Nails & Spa. This can be a concern for customers who expect their nails to last for a longer period of time.
Additionally, one customer mentioned experiencing rudeness from the staff. While this is just one comment, it indicates that there might be issues with customer service or communication within the salon. Rude behavior can potentially drive customers away and create a negative impression of the salon.
In terms of improvements, Unique Nails & Spa could focus on addressing the issue of chipping nails after manicures. It is important for customers to be able to enjoy their nails for a longer duration, especially considering the price they pay for the service. This can be achieved by using higher-quality products or improving the application technique.
Furthermore, addressing the issue of rudeness mentioned by one customer is crucial. It is important for establishment staff to maintain a friendly and respectful demeanor towards customers. This can be achieved through customer service training and ongoing staff communication to ensure that all customers are treated with respect and courtesy.
Overall, Unique Nails & Spa has strengths such as cleanliness, friendly staff, reasonable prices, and skilled technicians. However, they should address the issues of nail longevity and rude behavior to enhance the customer experience and ensure customer satisfaction.
Best TL Reviews
Nails did...????My nail tech said I have soft???? throughly enjoyed the experience, service, and laughter. Clean, friendly staff and reasonable prices. Will definitely visit sometime in the near future... thank you for the laughs, welcoming atmosphere, and the smiles.
This is sad because the people are so kind but I got my nails done on Dec 13. I loved them. They were the perfect shape, just beautiful. The very next day my thumb chipped. Now today (Dec 19) some fingers chipped completely off. I ALWAYS get gel and ive never had this problem before. I pay too much money for my nails to look nice just for a day.
I love this nail salon! Every time I get a pedi I leave out feeling so relaxed! Vin is the best with pedicures and he takes his time with it! I brought my husband who also enjoyed a pedi from Kim. We both enjoyed the experience very much. This is definitely my nail salon to go to!!
I came here for the first time today as a walk in. Kim gave me the best pedicure I’ve had in such a long time. I was so relaxed and her massage was amazing!!!! She painted my toes just perfect!!!!!
If you want the BEST pedicure in York go here. I promise you won’t be disappointed. I’ve tried so many places(15+ different spots) for a good pedicure and this is the spot. It’s so good not only is this my go to but my moms, my DADS and my friends. They take their time and actually give you a foot/leg rub that lasts awhile. So relaxing. They’re super friendly and they’re priced good. Also I get my acrylics done here. The girls are fast and do quality work for a REALLY good price. My acrylics are long and I’m used to being ridiculously up charged and told it’s because they’re long. Not here! Also get my eyebrows done here & they look fantastic. Love everybody inside. Would give 10 stars if I could!! Thanks for being my one stop shop ladies!!
I called ahead of time to have a fill for my nails. Drove 20 minutes. Arrived and was told at the door. "No, leave. We are too busy. Come back another day". Didn't even ask who I was, why I was there.
Very rude.
I moved to Pa and went to Unique Nails on a whim to get a manicure and pedicure during the pandemic and was the greatest whim I ever had. Monthly I visit for my manicure and pedicure and Emily is wonderful. She doesn’t rush and takes her time with each client. They practice all of the safety precautions with masks wearing and shields at each station. I live in Lancaster but make the 25 min trip because it’s worth it. If you are looking for a place to get a great manicure and pedicure or whatever your nail needs may be please go to Unique nails. They are wonderful!
The staff was very friendly and the prices are good. My pedicure was amazingly relaxing. I will definitely come back for more nail services.
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Opening Hours
Monday | 10:00 AM - 07:00 PM |
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Tuesday | 10:00 AM - 07:00 PM |
Wednesday | 10:00 AM - 07:00 PM |
Thursday | 10:00 AM - 07:00 PM |
Friday | 10:00 AM - 07:00 PM |
Saturday | 09:30 AM - 05:00 PM |
Sunday | Closed |
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