Enterprise Clean & Coin

+1 406-457-9466

1101 Enterprise Dr, Helena, MT 59601 United States of America

Open Today: -

Quick Facts About Enterprise Clean & Coin

Enterprise Clean & Coin Place has several strengths based on the comments provided. Firstly, customers appreciate the convenience of this laundromat as it offers washing, drying, and dry cleaning services, making it a one-stop laundry shop. The option to drop off laundry for wash and fold service is also highly appreciated by customers. Additionally, the facility is clean and well-maintained, with ample machines available for use. The staff is generally described as friendly, cordial, and helpful, contributing to a positive customer service experience. The presence of other nice customers also adds to the pleasant atmosphere of the laundromat.

However, there are some weaknesses that are highlighted in the comments. One recurring issue is the attitude and unprofessional behavior of a specific staff member. Customers have reported instances where they felt rushed or disrespected by this employee. One customer specifically felt that the staff member was rushing them out of the facility before closing time, potentially to attend a personal engagement. Such behaviors can leave a negative impression on customers and may impact their willingness to return to the laundromat.

Another weakness mentioned in the comments is the pricing of using the large washers. The current rate of $8 per use is considered high, especially when compared to another laundromat in town that charges $6 for the same service. This discrepancy in pricing may lead some customers to consider alternative options that are more affordable.

Despite these weaknesses, there are several strengths that should be emphasized. The cleanliness of the facility is consistently praised, which is crucial for customers seeking a hygienic environment to do their laundry. Additionally, the presence of various machine sizes and the availability of places to fold and sit while waiting are appreciated. The staff's overall helpfulness and friendliness are further strengths that contribute to a positive customer experience.

Lastly, it is worth noting that one customer specifically mentions encountering well-behaved vagrants at the laundromat. This suggests that the laundromat may provide a safe and inclusive environment for people from all walks of life, fostering a sense of community.

In conclusion, Enterprise Clean & Coin Place has several strengths, such as its convenience, cleanliness, helpful staff, and ample machines. However, there are weaknesses to address, including the unprofessional behavior of a staff member and the relatively high pricing of large washers. Taking steps to address these weaknesses while continuing to build on the strengths can help to improve the overall customer experience and attract a loyal customer base.

Best TL Reviews

Nice little laundromat. They'll wash and fold it for you too if you drop it off at the counter. They also offer dry cleaning. One stop laundry shop. Nice people too. Even all the other customers were nice.

My dryer at home stopped working a couple of weeks ago so after I wash them at home I come here to dry my clothes. Normally the ladies are super nice and the place is pretty clean and kept up. A couple of days ago I walked in at 8:25 pm to dry a small load of towels that will take 15 minutes to dry. They close at 9 p.m. so I had plenty of time to dry my towels in 15 minutes. I put my clothes in the dryer and was walking to use the restroom when the lady who works here looks at me and says "we're closed" I looked over at the clock that read 8:31 and said "don't you close at 9? She said "yes, do you have clothes here already? I said "no, I'm just drying a load of laundry that I just put in" she said "oh okay, sorry" and walked away. I get that people want to go home on time but she absolutely could have handled that a little kinder and more professional like maybe saying hello first and then "Just wanted to let you know that we close at 9 so if you're starting a wash you probably won't have time to finish". My load of laundry was finished by like 8:45 p.m., I took them out and walked over to the counter and before I had a chance to fold them she said "you all done" "no" I said "I need to fold them real quick". She was on my heels as I walked out the door at 8:50 p.m.. And she quickly locked the doors. I got into my car and a man pulled up and walked up to the door, she signaled for him to go around to the side door and I could see her letting him in around the side of the building. I could be wrong but it felt like she was rushing me out the door before closing because she had a date. Very unprofessional.

Three sizes of washers and driers. Friendly service. Clean and places to fold and sit while waiting.

Price is 8 dollars to use large washers. Thats crazy. I understand inflation but there is another laundramat in town that charges 6 dollars and I will have to start using them.

Nice clean facility. Plenty of machines and very helpful staff on site.

I was there friday evening.8/9/2022. And the worker was awesome....she is a great lady that needs to get a raise! Anyone else I come across while visiting just gives attitude and mean looks! Put a buck in a drier to only have wet clothes in the end!

When I asked the worker for a buck to change driers she started to swing her arms and tell me I should have noticed it was not getting hot and to use medium heat won't work on high heat!!???? like seriously! Do the owners pay her extra to be just down right rude and disrespectful!be a ! Get a new job grumpy lady!!! Or chill on the botox! I like the cleanliness of the enterprise so I go every there for all laundry needs. Will postpone for days or weeks if other lady is working...geezer she is rude,loud

First-time customer, and I was impressed! A very clean laundromat with well maintained, if heavily used (the lettering had worn off the cycle buttons), machines at very nice prices. The machines, even the cheap ones, get clothes cleaned in half an hour. Drying takes another half hour. Fast! Wash a large black trash bag full of dirty clothes for $2. Dry it for $1. They do dry cleaning here. Like other reviewers, I noticed a few vagrants, but they were mannerly and well-behaved. They are just people too, folks, and they don't like it when miscreants give them a bum rap, so to speak. Staff were very cordial and polite. I live far away, and have to take the bus here, but I will be a returning customer!

Lots of machines, working coin dispensary, nice staff, quiet