Eliz Hair Salon

+1 410-309-3177

9400 Snowden River Pkwy, Columbia, MD 21045 United States of America

Open Today: -

Quick Facts About Eliz Hair Salon

Strengths: 1. Positive customer reviews: Despite the negative comment mentioned earlier, most of the comments about Eliz Hair Salon are positive. This indicates that the salon has many satisfied customers who appreciate the quality of service provided. 2. Specialization in Dominican hair care: Customers praise Eliz for her expertise in treating and styling kinky and ethnic hair. This specialization sets the salon apart from others and attracts customers who are specifically looking for a stylist who understands their hair type. 3. Attention to detail: Customers appreciate the fact that Eliz takes her time and pays attention to every detail during their appointment. This indicates a high level of professionalism and dedication to providing a quality service. 4. Friendly and welcoming environment: Multiple comments mention the friendly and welcoming atmosphere in the salon. Customers feel comfortable and enjoy the company of Eliz and her husband, who go out of their way to make them feel like family. 5. Affordable pricing: Customers mention that the prices at Eliz Hair Salon are reasonable compared to other salons, especially considering the quality of service provided. This affordability attracts customers who are looking for a salon that offers good value for their money.

Weaknesses: 1. Lack of staff: The negative comment highlights the issue of being understaffed with only one beautician working. This can result in long wait times and the inability to accommodate all customers effectively. The salon should consider hiring additional staff to improve efficiency and customer satisfaction. 2. Appointment scheduling and timeliness: The negative comment also discusses the issue of the stylist not being ready for the scheduled appointment. This suggests a lack of proper scheduling and time management, which can negatively impact the customer experience. The salon should work on addressing these issues and ensuring that appointments are honored and customers are not kept waiting excessively. 3. Miscommunication and customer service: The negative comment mentions an incident where the stylist argued with the customer and then told them to leave. This indicates a breakdown in communication and poor customer service. The salon should focus on improving communication skills and ensuring that all customers are treated with respect and professionalism, even in challenging situations. 4. Limited availability: Some comments mention that the salon can get busy, especially on Saturdays. This may make it difficult for customers to get an appointment, potentially leading them to seek services elsewhere. The salon should consider expanding its hours or hiring more staff to accommodate increased demand. 5. Lack of diversity in services: While the salon specializes in Dominican hair care, it is important to note that it may not cater to customers looking for services outside of that specialty. Customers who are looking for a variety of services or styles may need to go to a different salon. The salon could consider expanding its offerings to attract a broader customer base.

Best TL Reviews

If I could give this place O stars I absolutely would. I scheduled an appointment a week in advance and it was for 11am. When I arrived the one beautician that was present was not ready. I was there to get a roller wrap. My hair was not washed until 12pm. Not sure why I created an appointment if I was going to have to wait an hour. From the looks of what happened next they over booked the only beautician working. I was under the dryer for an hour before I lifted the dryer. I knew my hair was dry so I got from under the dryer. The gentleman who sits at the front desk then directed me to a chair where he removed rollers from my hair. Once he finished the only Beautician came over while leaving a young lady who was getting her hair wash waiting. Then she asked if I wanted my hair flat ironed. I said yes just a little. She then begins blowing drying my hair. I asked are you attempting to straighten my hair she says yes and told me it’s what I asked for. At no time did I ask for my hair straight. She insisted that I said it and proceeded to argue with me. The man from the desk comes over and says it’s free and that I needed to leave. This was after 2 hour and 20 minutes of being in the salon. I will never patron this business again and I don’t recommend anyone else does either. Horrible customer service, does not value customers time and extremely short staffed with only one beautician.

I wish I could take Eliz with me when I leave MD from vacation. I enjoyed her washing and treating my hair. She is great with my kinky hair. I didn’t have any pain from my blowout or flat iron. Great service from her husband too.

Best Dominican salon I've ever visited. Eliz loves on your hair and takes her time. Noone gets a better end result!

I absolutely LOVE this salon. I have recommended this salon to my friends and have even brought my family here. Eliz is fantastic and she works quickly and efficiently. She is the only hair stylist there. She works hard from the time the shop opens until they close. Both Eliz and her husband work hard to provide a friendly, clean, and sanitary environment. My hair always looks beautiful and feels healthy after my visit here. Like the comment stated, my style last over two weeks with minimal work. I have never had a bad experience at this salon. When my kid transitioned I struggled to find a place that would accept her and treat her as a person and not judge her based on what she identifies as. Eliz and her husband have been amazing and so nice to my daughter. They make her feel so comfortable. She and I both love the way her hair looks after Eliz has finished.

I know that not everything is for everyone so I get that some people don’t like the fact that there is only on stylist working. I have visited the shop when they were busy and not so busy. Eliz works at hard and quickly regardless of how many customers are waiting. If you are looking for a salon with multiple stylists and a turntable door, this is not the place for you.

Eliz is so talented! So glad I found her. If I could give 100 starts I would! Eliz and her husband treat you like family and she is so talented! Very happy with the service and pricing! She is wonderful with ethnic hair.

The hair stylist was really nice, it's a very clean salon and you don't need an appointment to be taken care of! Also the price was less than I would usually pay at other salons considering my hair type and length. Also the scalp massage during shampoo and conditioning was faaaaaaantastic!

I love this salon! Really good find! GREATEST BLOWOUT I've ever had! My style lasts the entire week and then some w/o much fuss & touch up. Super sleek. NO FRIZZ AT ALL!!!! Great price too! Saturdays tend to be backed up but she is well worth the wait! Her husband is hilarious & will keep you entertained in the downtime. He also helps with shampooing and does a great job! He massages/scratches your head w/ just the right amount of pressure... not too hard or too soft... JUST RIGHT!!! They are a really cute couple too! Love this salon!

*** UPDATE*** I still give this salon 5 stars during covid. Eliz continues to do exceptional work and still reasonably timely even it's just her doing everyone's hair! She and her husband are still great and she she still has reasonable charges! ????????

She never disappoints and really cares about your hair.