Quick Facts About Dori's Dominican Beauty Salon
Dori's Dominican Beauty Salon has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the establishment. In order to provide a comprehensive analysis, we will discuss these comments and assess their overall impact on the salon.
One of the strengths mentioned by a customer is the positive experience they had during their first visit. The customer appreciated the quality of their hair styling, mentioning that their hair looked good for graduation pictures. The fact that the customer specifically highlighted the staff's skill and the friendly atmosphere suggests that the salon has talented stylists who are capable of satisfying their clients. This bodes well for the salon's reputation and ability to attract customers.
Another strength that can be inferred from the comments is the salon's ability to communicate with its customers. Although there was a language barrier for some customers who did not speak Spanish, there were instances where customers were able to communicate effectively with the staff. This indicates that language proficiency might vary among the salon's staff members, but it is not a universal weakness. Therefore, the salon can be commended for making efforts to service their diverse customer base as best as they can.
However, there are several weaknesses that emerge from the comments. One prevalent issue is the lack of professionalism shown by some of the salon's staff members. One customer complained about being hung up on and having difficulty communicating with a staff member who spoke no English. This indicates a failure to address customer inquiries and suggests a lack of customer service skills. Such behavior can be detrimental to the salon's reputation and may discourage potential customers from visiting.
Another significant weakness is the poor customer service experienced by a customer who had to wait for over 30 minutes after their hair was washed. They mentioned that other customers who arrived after them were attended to before them, resulting in the customer missing their braiding appointment. This suggests a lack of organization and an inability to manage customer flow efficiently. Poor time management and prioritization can lead to dissatisfaction among customers, who may choose to take their business elsewhere in the future.
The most concerning weakness highlighted in the comments is the issue of hair damage. One customer mentioned that their daughter's hair started falling out in clumps after visiting the salon, resulting in patches of hair loss. This raises significant concerns about the salon's practices and the potential lack of care or expertise, which could lead to severe consequences for customers. Hair damage is a serious issue, and if it becomes a recurring problem, it could lead to the closure of the salon and legal repercussions.
In conclusion, Dori's Dominican Beauty Salon has some strengths, such as talented stylists who can create beautiful hairstyles and efforts to cater to a diverse customer base. However, it also has several weaknesses that need to be addressed. These weaknesses include unprofessional behavior, poor customer service, and the issue of hair damage. It is essential for the salon to address these weaknesses in order to build a stronger reputation and retain their existing customers, as well as attract new ones. Failure to do so may result in irreparable damage to the salon's image and potential closure.
Best TL Reviews
Was desperate for a blowout because we had to take pictures. It has been my worse decision. I read the reviews and I should have followed my gut and stayed away, but I changed my mind because a friend had recommended her as well. (Bummer)!! The bad reviews are true, I need not say more. Even when I asked Doris to confirm that they don’t alter their shampooing process, she dispelled the rumor. Needless to say, my daughters hair turned out beautiful, our family pictures were nice. Fast forward to wash day, till today, 4 months later, her hair is still falling out in clumps. She has patches of hair loss all over her scalp. That placed should be closed down. They lack respect for the community that they are serving and feel they can treat them anyhow without repercussions. I am really disappointed. Do better Doris
Don't waste your time going If you have colored hair and want a touch up, just go across the street and save your time and energy, no one there seem to know sh!t about touch ups
I love it I've been going here since I I 14 it's never a problem or a attitude just nothing when you go in there and they give you what you ask for
It was my 1st time in the establishment and it was a great experience. although the staff spoke Spanish. The one lady that took care of me. we understood each other.
Their work is amazing my hair looked good for my graduation pictures and the people there are so nice.♥️♥️
I called I called this establishment to see where they were located and they had a guy who speaks no English answer the phone and when he couldn't understand me he said bye Mama and hung up the phone and I called again and he never picked up very unprofessional and it's sad that when you called to find out what their price is they don't even understand you
I'm Super please with Dori and her hair stylists, I tell them what I want and they bring it to Life . They made my Hair Color "POP".
I’ve been here two times total and this will be my last time here. I sat for over 30 minutes after my hair was washed. Other people who came in after me were attended to. I had a braiding appointment which I missed. They need to do better
Dori's Dominican Beauty Salon Info
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Today
Opening Hours
| Monday | 07:30 AM - 06:00 PM |
|---|---|
| Tuesday | 07:30 AM - 06:00 PM |
| Wednesday | 07:30 AM - 06:00 PM |
| Thursday | 07:30 AM - 06:00 PM |
| Friday | 07:30 AM - 06:00 PM |
| Saturday | 07:30 AM - 05:00 PM |
| Sunday | 07:30 AM - 04:00 PM |
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