Quick Facts About Luxury Nail Salon
Strengths:
1. Professional and friendly staff: Many customers mentioned that the employees at Luxury Nail Salon were professional, nice, and provided excellent service. This is a strength as it creates a positive and welcoming atmosphere for customers.
2. Skillful technicians: Several comments highlighted the skill and meticulousness of the technicians. Customers mentioned that their nails were done perfectly and that the technicians took their time to ensure satisfaction. This demonstrates that the salon has skilled staff who can provide high-quality services.
3. Autoclave sterilization: One customer mentioned that they appreciated the use of an autoclave to sterilize the tools. This is a strength as it shows that the salon prioritizes hygiene and the safety of their customers.
4. A wide range of services: The salon offers various services, including dip manicures, pedicures, and nail art. This is advantageous as it caters to a diverse range of preferences and allows customers to choose the service that best suits their needs.
5. Convenient location: One customer mentioned that the salon is closer to their house after they moved. This is a strength as it provides convenience for customers and may attract new customers in the area.
Weaknesses:
1. Inconsistent quality: One customer mentioned that their dip nails chipped, were uneven, and did not last as long as they expected. This indicates a weakness in the salon's ability to consistently provide high-quality services and may lead to customer dissatisfaction.
2. Low-quality nail cutting: A customer expressed disappointment with the low-cutting of their nails, describing it as a bad experience. This suggests a weakness in the salon's attention to detail and customer preferences.
3. Mixed customer experiences: While some customers had positive experiences, others may have had less satisfactory ones. This indicates inconsistency in the level of service provided by the salon, which can negatively impact its reputation and customer loyalty.
4. Limited emphasis on customer preferences: One customer mentioned that they were happy with any technician, indicating little emphasis on personalization and customer preferences. This may be a weakness, as personalized experiences can enhance customer satisfaction and loyalty.
5. Some customer concerns were addressed promptly: Although it is positive that the salon addressed a customer's concerns and provided a quick and easy fix, it raises questions about why the initial service was not satisfactory. This suggests a weakness in the salon's quality control and attention to detail during the initial service.
In conclusion, Luxury Nail Salon has several strengths, including professional and friendly staff, skillful technicians, autoclave sterilization, a wide range of services, and a convenient location. However, there are also weaknesses in terms of inconsistent quality, low-quality nail cutting, mixed customer experiences, a limited emphasis on customer preferences, and the need for improved quality control. By addressing these weaknesses, the salon can further enhance its reputation and customer satisfaction.
Best TL Reviews
I have been to this place a couple of times and have had no complaints. I got my nails done Monday for a wedding but my dip nails were chipping in certian places, uneven, over the sides in some areas and not even very close to my cuticle line. And by Thursday some nails are starting to lift before the Friday wedding. I did not have time go back in and get them fixed but my dip manicures usually last at least 6 weeks at any other time/places I've gotten them done. Don't think I will be going back with how much money they cost and are barely holding out a week
Edit...just lost one after posting this. You can see the chip at the end, over flow and unevenness, and how gar the polish is from the cuticle
Edit: went back in after Google reply and Tom did a great job! They are even and not bulky at all. It was quick and easy fix. I told him something for the holidays either a red or blue, and he picked out this beautiful color. Thank you!
Just tried this nail place For the 1st time a few days ago to get my nails filled and I found out that it's a really amazing place with really professional nice people that work there as employees and I went back the next day to get my toes done as a pedicure and it was amazing as well so thank you and I will definitely be coming back and using this as my new nail salon since it's closer to my house when I moved so I am going to post a picture of The nails that they did for me thank you again luxury nails!
Excellent service, as always, at Luxury! Tommie is the master nail artist & Lynn’s hands are heaven-sent … she can massage legs & feet until you feel like you're floating on a cloud!
This was our first visit. My husband and I had a pedicure and it was very satisfying. I asked my technician what I could do about my nail that splits. He used the powder on my nail and I haven't had a problem with it catching on everything since. So nice! ????
My nails are horrible I never had them cut this low and this was a very bad experience.
Sue is really amazing! She was very meticulous and took her time to make sure my nails were perfect. I look forward to going back again soon.
I love their pedicures the most!!!! They are all very good!!! But my very favorite is the lady with the glasses.. she always makes me feels special. But I’m happy with anyone!
I appreciate that the tools are sterilized in an autoclave. Tom is an excellent nail artist and I have been very happy with the job he had done on my nails. He listened to what I wanted and did what was required. Excellent.
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Luxury Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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