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USA Nails

+1 770-996-8505
6175 Old National Hwy #264, Atlanta, GA 30349 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About USA Nails

USA Nails place has both strengths and weaknesses, as indicated by the comments provided.
Starting with the strengths, one commenter mentioned that the pedicure they received was amazing. This suggests that the salon has skilled technicians who can provide quality services when it comes to pedicures. Additionally, another commenter mentioned that they liked the affordable nail sets provided by the salon, indicating that there are options available for customers at different price points.
Another strength mentioned by a commenter is the complimentary water or soda offered by the salon. This small gesture can contribute to a positive customer experience and make them feel valued. Additionally, the spaciousness of the salon is noted as a positive aspect by a commenter. This suggests that the salon provides enough room for customers to not feel crowded, creating a more comfortable environment.
Moving on to the weaknesses, several commenters mentioned issues related to pricing. One mentioned that the salon is overpriced, while another mentioned that even basic services amounted to almost $100. This suggests that the pricing structure of the salon may not align with the perceived value of the services provided, leading to dissatisfaction among customers.
Several commenters also mentioned issues with the quality of the services. One mentioned that their nails were messed up, with the technician not properly cleaning the hard acrylic around the nails and filing them incorrectly. Another commenter mentioned that their nails were blotchy, uneven, and messy, with different shapes in terms of length and width. These comments indicate a lack of attention to detail and poor craftsmanship.
There were also instances of poor customer service mentioned by commenters. One mentioned that the workers did not take their time when working on their nails, while another mentioned that the workers rushed on their nails. These comments suggest a lack of care and attention from the staff, which can negatively impact the overall customer experience.
Another negative aspect mentioned by a commenter is the salon's failure to greet customers when they walk in the door. This lack of basic customer service can create a cold and unwelcoming atmosphere.
Hygiene and cleanliness is another area where the salon falls short. One commenter mentioned that the place was still dirty from the previous night, leading them to use their own disinfecting wipes. This lack of cleanliness can raise concerns about the overall hygiene practices of the salon.
Lastly, one commenter mentioned that their nail polish peeled off just four days after getting a manicure. This suggests that the salon's manicure services may not have longevity or durability, leading to dissatisfaction among customers.
In conclusion, USA Nails place has strengths such as skilled technicians for pedicures, affordable nail sets, complimentary beverages, and a spacious environment. However, the salon has several weaknesses including issues with pricing, poor quality of services, lack of attention to detail, rushed service, poor customer service, cleanliness concerns, and a lack of durability in manicures. These weaknesses need to be addressed in order to improve the overall customer experience at USA Nails place.


Best TL Reviews

They are overpriced. The pedicure was amazing however I gave them a 2 because of my nails. The guys really messed them up. I have hard acrylic around nails that he didn’t clean. They were already very very short and he filed and filed until…. He made them narrow and thick! 30$ for a fill in with plain clear polish ????????
The workers didn’t take their time working on my set nor did they take their time working on my sisters. The amount of money i spent on my sister and i nails doesn’t equate to the quality of the nails. My nails are blotchy, isn’t even and it’s messy. My nails are different shapes in length and width. I asked for Square shape and they didn’t take the time to shape them at all. Then the workers like to scam. One of the ladies told me $25 for a BASIC WHITE TOE POLISH when i was sitting. Then when it was time for me to pay she claims she said $30. All in all , my experience was a 0/10 and i don’t recommend this area. You are better off with the lush nail bar in camp creek.
I used to go to this shop regularly. I moved. I was over that way and needed my nails done. Service was still good. But the prices ????. I got basic services and it was still almost 100 bucks.
#1 this is not coffin shape. #2 the lady charged me $8, and laughed when I didn’t tip her from the card. #3 I asked her could she fix it the second time she had an attitude. They don’t greet you when you walk in the door. It was very slow when I walked in and she rushed on my nail. NEVER AGAIN ????????
When I got the S and S nails great job. Beautiful nails, but on day 9 three of the nails popped off like Lee press off nails. I was told I had to pay for redo. I did pay somewhere else.????
The person that applied my individual lashes used hair glue instead of lash glue which irritated my eyes and the salon refused to return my money.
I like these people. Haven't tried a pedi but they can do a nice affordable set well. They offer complimentary water or soda. The space is big enough to not be crowded. They definitely come highly recommended by me.
Worst nail salon we have ever been to. The person who did my pedicure wasnt licensed to use the tools correctly (a young man) so it was not done correctly. My mom fortunately got her services from another older woman who clearly knew what it was about.
The place was still dirty from the previous night and we used our own disinfecting wipes to wipe down our chairs. We would have went somewhere else at that point but we didn't have time.
And to top it off, 4 days later the nail polish has completely peeled off from the manicure…

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USA Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 09:30 AM - 08:00 PM
Saturday 09:30 AM - 08:00 PM
Sunday 02:00 AM - 06:00 PM

How to go there

Location