Quick Facts About Grace Nails
Grace Nails Place has a mix of strengths and weaknesses, as reflected in the comments provided. It is important to note that the experience and satisfaction of the customers can vary greatly depending on the specific nail technician they see. Overall, some of the strengths and weaknesses of Grace Nails Place can be identified as follows:
Strengths:
1. Excellent service for specific treatments: According to multiple comments, the pedicures provided by Suzie and the nail services by Larry are highly praised. Additionally, Grace is commended for her eyebrow services. This indicates that the salon has skilled technicians who excel in specific treatments, which can be a draw for customers seeking those services.
2. Friendly and welcoming staff: Many customers appreciate the friendly and pleasant nature of the staff members. This is mentioned in multiple comments, suggesting that the salon creates a positive and welcoming atmosphere for customers.
3. Cleanliness: The cleanliness of the salon is mentioned in a positive light by one customer, indicating that the salon maintains a high level of cleanliness. This can be an important factor for customers when choosing a nail salon.
Weaknesses:
1. Inconsistent quality of nail services: There are several comments that mention poor quality nail services, such as thick and gloopy gel polish, rushed manicures, overcharging, and nails coming off within a few days. This indicates that there may be inconsistency in the skills and attention to detail among the technicians at Grace Nails Place, leading to subpar results for some customers.
2. Unprofessional behavior: Multiple comments mention unprofessional behavior from certain nail technicians, such as arguing with customers or ignoring their concerns. This type of behavior can greatly impact the overall customer experience and create a negative impression of the salon.
3. Lack of attention to customer requests: Some customers express dissatisfaction with the failure of the nail technicians to fulfill their specific requests, such as shaping the nails as desired or applying gel polish properly. This lack of attention to detail can result in unsatisfactory outcomes and frustration for customers.
4. Pricing issues: One customer mentions being overcharged, which suggests that there may be pricing inconsistencies or transparency issues at the salon. This can negatively impact the overall customer experience and deter potential customers from returning.
In conclusion, Grace Nails Place has strengths in specific treatments and a friendly staff, but it also faces weaknesses in inconsistent quality of services, unprofessional behavior, lack of attention to customer requests, and potential issues with pricing. It is important for the salon to address these weaknesses in order to improve overall customer satisfaction and reputation.
Best TL Reviews
Honestly Suzie does the best pedicures and Larry does the best nails! Grace the owner does the best eyebrows! Ask for any of these 3 and you can't go wrong!
I grew up going to grace with my mom, now I get my eyebrows done and every time it comes out great. It's always nice seeing her and all the staff. Very nice people.
They do a great pedicure but the gel nail polish is often too thick and gloopy
The manicure... Terrible. They rushed my set I didn't get a hot towel and they overcharged. I had to file it to shape it properly when I got home....
Very nice and clean, workers were very friendly no complaints.
Horrible experience! The lady filed the skin of my toenails. And cut my finger. She didnt remove all the previous nailpolish completely because "my nails are too deep". I ve never see someone do such a messy job (bubbles, etc)
Grace is awesome! But Larry is my guy! He always does a wonderful job on my nails! BUT... if it wasn't for either of them..smh I wouldn't be a customer here. I've never complained of anything, but over the years I've been a customer there, the lady in the 1st chair needs to change her attitude. Poor attitude leads to bad service, which is what she gives off. She's money hungry and it shows. Just do a better job and you'll get the money!
COMPLETE WASTE OF MONEY!!! My nails were horribly done and started coming off within a few days. No wonder the place was so empty. I will NEVER set foot in that place again!!!
Mark my words... AVOID this nail salon. You will be disappointed. The comments you’ve read previously about their poor quality of work is 100% accurate. I’ve been here twice. My first experience was horrible. I went to get my nails done for my bday, asked for a design and it was done poorly. When I told the male nail tech that I wasn’t happy with his work BEFORE he finished.. he continued to ignore me until he exploded in anger and started yelling and arguing with me because I told him I wouldn’t pay until my nails were done properly. I decided to go back because I didn’t think it was fair to judge their entire business on one nail tech’s work and unprofessional attitude.
I went again about 8 months later (June 2019) to prepare for my babymoon vacation and the woman that did my nails completely failed to follow my request when I told her I wanted oval nails (almond shaped). The gel polish was done poorly (bubbles and polish missing on the sides of my nail) and it was hard to determine what nail shape she was aiming for. In addition to that, my nails were all different lengths. To make a long story short.. I wasted SO much money and I had to get them redone at another salon the next week. ????
Grace Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 09:00 AM - 07:00 PM |
How to go there
Location
Places
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