Quick Facts About Top Notch Barber Shop
Top Notch Barber Shop has both strengths and weaknesses based on the comments provided.
One of the major strengths highlighted by multiple customers is the sense of family and welcoming atmosphere at the barbershop. Customers describe feeling like they belong and have been going there for multiple years. This suggests that the barbershop has built a strong sense of community and loyalty among its customers. The fact that some customers have been going there for over five years is a testament to the positive experiences they have had.
Another strength mentioned is the expertise and skill of the barbers. Customers comment on the flawless results of their haircuts and the ability of the barbers to work with different hair types and styles. Customers mention the years of experience that the barbers have, which instills confidence and reassurance in their abilities. The barbershop seems to be a place where customers can trust that they will receive a quality haircut.
The barbershop also receives praise for its cool hangout atmosphere and good music. This creates an enjoyable experience for customers and contributes to the welcoming environment. The fact that customers mention it as a "place you always feel welcomed" suggests that the barbershop has created a positive and comfortable space for customers to relax and enjoy their haircut experience.
However, there are a few weaknesses that are mentioned which the barbershop should address. One recurring issue is long wait times and poor appointment management. Multiple customers mention having to wait for extended periods, sometimes even after setting an appointment. This can be frustrating for customers who have other plans or commitments. Effective appointment management and timely service should be a priority to improve the customer experience.
Another weakness highlighted is the lack of consistency among the barbers. Some customers have had great experiences with specific barbers, while others have had negative experiences with different barbers. This suggests that the quality of service may depend on the individual barber, leading to an inconsistent experience for customers. Ensuring consistent service standards among all barbers could help address this issue.
A few customers also mentioned instances of poor customer service over the phone. One customer mentioned being rushed and spoken to impolitely when calling the business line. This is concerning as it can leave a negative impression on potential customers and deter them from visiting the barbershop. Ensuring professional and courteous customer service both in-person and over the phone is essential for maintaining positive customer relationships.
In conclusion, Top Notch Barber Shop has strengths in terms of creating a sense of family, expertise of its barbers, and a cool hangout atmosphere. However, weaknesses in appointment management, consistency among barbers, and customer service should be addressed to provide a more outstanding overall experience for customers.
Best TL Reviews
It feels like family there. Been going there for over 5yrs now. Always had a good experience there. Whenever I need a new style there is always yeah gotcha let's hook it up.
First time I went the barber gave me a good cut and the stylist braided my hair in 10-15 mins. Overall the look was great! However, my most recent visit I had set an appointment and was asked to be there between 5:30pm and 6. I arrived around 5:45pm and waited over 2 hours, and was asked to wait 45 min more after asking how much longer. At this point I went home and canceled my plans. The stylist said she'd call me with a time frame the next day, and never did. The whole time no one bothered to suggest doing my 10 min braid real quick but instead wasted my time, ruined my plans and made me feel unvalued. I'm looking for a new stylist.
Kris is my barber, has been for a couple of years now, he has even become my son's barber as well, makes you feel at home knows exactly what I want without me having to tell him, all barbers have years of experience, just go in, sit and watch and you'll be amazed at what they can do, I've seen them cut all kinds of hair and styles. Flawless results, cool hangout with good music, a place you always feel welcomed.
They are good people and have great service for there customers
First time I went here back in mid July got a great cut, 2ed time I got there I was turned away after calling and they told me to come in. 3rd time was today, called up to make an appointment, the guy on the phone said "come on in, we got barbers" I went there to only see two barbers and after waiting for 20 mins the guy tells me that they won't be able to fit me in even though one guy wasn't cutting hair and I was the only one waiting. Go to the barber shop right down the street. It's a little bit more but the aggravation saved will all be worth it.
First time going to top notch because I had an event to attend that following night. barber by the name of D cut me up on the side of my face & the entire back of my neck up. Wish I was exaggerating. It’s understood one may be nicked a time or two but a long cut from one side of my hair line to the next is unacceptable.
I brought my son in hoping to find a new barber. There was a barber there by the name Of Preme. I showed him a picture of how I wanted him cut and he nailed it. I would definitely recommend him. He was personable, quick & efficient. Definitely bringing my son to Preme from now on, glad I found this shop! It's rare anybody can cut him the way I like.
I had great experiences here from one particular Barber that was around temporarily. It seems to me that the Barbers are competing for customers (like car salesmen). The barbers are not consistent. My most recent transaction did not go too well due to poor customer service over the phone when calling the business line and being told, "hurry up man, I have a customer." Will not be returning.
Top Notch Barber Shop Info
Amenities
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 09:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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