Quick Facts About Green Beauty Supply
Strengths:
1. Wide range of products: Customers appreciate that the Green Beauty Supply store usually has what they are looking for. This suggests that the store has a good selection and caters to a diverse range of customer needs.
2. Clean and well-organized: The comment mentioning that the store is a good size and clean indicates a positive shopping experience. A tidy and well-organized store can make it easier for customers to find what they need, leading to increased satisfaction.
3. Reasonable prices: The mention of reasonable prices suggests that the store offers competitive pricing compared to other beauty supply stores. This can be a significant strength, as customers are always looking for good value for their money.
4. Good customer service: Several comments highlight the helpful and pleasant staff at the Green Beauty Supply store. Positive interactions with employees can greatly enhance the overall shopping experience, and satisfied customers are more likely to become repeat customers.
5. Reliable and consistent: The comment about always finding what is needed and the store being reliable indicates a consistent stock and availability of products. This reliability can build trust and loyalty among customers as they can consistently rely on the store to meet their needs.
6. Positive interactions with owners: The mention of the owners being helpful and pleasant further underscores the good customer service provided by the store. When owners actively engage with customers, it can create a welcoming atmosphere and make customers feel valued.
Weaknesses:
1. Lack of specific product: While the store generally has a good selection, one customer mentioned that they didn't find the specific product they were looking for. This suggests that the store may not always have every product in stock, potentially leading to some customer disappointment or inconvenience.
2. Inconsistent sales: One comment mentioned that the store is "not bad when sales," suggesting that the store may not consistently have appealing sales or promotions. This could be a weakness if customers are more inclined to visit during sales periods.
3. Negative customer experience: Two negative comments express dissatisfaction with the store, particularly with a specific staff member who was rude and refused an exchange. These comments suggest that there may be issues with the store's customer service and handling of returns/exchanges. Such negative experiences can deter potential customers and harm the store's reputation.
4. Competitors offering better treatment: One customer explicitly advises others to stay away from the Green Beauty Supply store, stating that there are better alternatives in the same area. This indicates that the store may be facing strong competition from other beauty supply stores in terms of customer service and overall experience.
In conclusion, the Green Beauty Supply store has several strengths including a wide range of products, a clean and organized store, reasonable prices, good customer service, reliability, and positive interactions with owners. However, there are also weaknesses to address, such as occasional unavailability of specific products, inconsistent sales, and negative customer experiences, which may lead to a loss of customers and a damaged reputation. The store should focus on addressing these weaknesses by improving inventory management, ensuring consistent promotions, and providing better customer service training to staff members. Additionally, efforts to rectify negative experiences and regain trust from dissatisfied customers should be made to maintain a positive reputation in the market.
Best TL Reviews
My daughter and I were looking for 18" Passion twist, the previous beauty supply store did not have it, but I am always able to find what I need at this store.
It's a good size and clean store but didn't have what I was looking for; I'll come back if I'm ever in the area again
Nice place. Reasonable price.
Good Customer Service, helpful Owners
I always find what I'm looking for and the staff is always pleasant.
Very sweet owner and reliable hair store
Not bad when sales
Stay away from this place!!!!! I bought a wig and tried to exchange it....brand new wig that I didn't wear and bought 3 days before I came to exchange it despite their receipt said return of wigs, weaves, etc allowed...when I got there, the older black lady was very rude, very disrespectful and completely refused to exchange the hair. Funny thing, she was like that the very first time i came into that store
Stay away from this place!!!!! There are other and better beauty supply store in miami gardens that'll treat you with respect. This ain't it.
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Green Beauty Supply Info
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Opening Hours
Monday | 09:30 AM - 08:00 PM |
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Tuesday | 09:30 AM - 08:00 PM |
Wednesday | 09:30 AM - 08:00 PM |
Thursday | 09:30 AM - 08:00 PM |
Friday | 09:00 AM - 08:30 PM |
Saturday | 09:00 AM - 08:30 PM |
Sunday | 10:00 AM - 06:00 PM |
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