Fine Lines

+1 816-434-5032

809 SE Douglas St, Lee's Summit, MO 64063 United States of America

Open Today: -

Quick Facts About Fine Lines

Fine Lines Tattoo and Barbershop, based on the comments provided, has several strengths and weaknesses. In order to understand these further, let's analyze each aspect.

Starting with the strengths, it is evident that Fine Lines Tattoo and Barbershop excels in customer service and accommodating their clients. They willingly worked with a customer's schedule and needs, specifically mentioned in the first comment, where they accommodated two individuals who wanted to get tattoos before one of them left for a three-year deployment. This flexibility and willingness to accommodate shows a strong commitment to customer satisfaction.

Additionally, Fine Lines Tattoo and Barbershop received positive feedback for their tattoo artists' skills. One customer, in particular, praised Josh for his fantastic work, suggesting that the overall quality of the tattoos provided is commendable. This positive feedback indicates a strong competency in the tattooing aspect of the business.

Apart from tattoos, Fine Lines also offers barber services, and they have garnered multiple positive reviews in this area. Jordan, one of their barbers, is mentioned to have done a great job cutting two boys' hair. The customer commended his professionalism and patience, especially when dealing with a young child getting their hair cut for the first time. This demonstrates the barbershop's ability to provide excellent service to clients of different ages and backgrounds.

Another strength mentioned is the ability of Fine Lines to handle walk-in clients and fit them into their busy schedule. A customer mentioned that they needed a haircut before a basketball game with no appointment, and despite being fully booked, the barbershop managed to accommodate them. This level of flexibility and customer service enhances the overall customer experience and satisfaction.

Furthermore, Fine Lines was praised for its comfortable environment. One customer described it as a "one-stop shop" where they can receive various services such as haircuts and tattoos for all family members. The ability to cater to a diverse clientele indicates a strength in versatility and adaptability.

Moving on to the weaknesses, one critical comment highlighted an issue with communication. A customer called ahead and was told to come in, only to wait an hour due to three people being ahead of them. The lack of transparency regarding the wait time suggests a weakness in managing customer expectations and providing accurate information. This incident resulted in the customer deciding not to return and seek services elsewhere, indicating a potential loss of clientele.

Additionally, there was a complaint regarding poor customer service in the U-Haul portion of the business. The customer mentioned that they were supposed to receive a refund but were facing difficulties in contacting them. This negative review suggests a weakness in the customer service provided by the U-Haul operation within Fine Lines Tattoo and Barbershop.

In conclusion, Fine Lines Tattoo and Barbershop has several strengths that contribute to its positive reputation. These include accommodating customer needs, talented tattoo artists, skilled barbers, and a versatile service offering. However, there are weaknesses in areas of communication and customer service in the U-Haul operation. It is important for the business to address these weaknesses to maintain and improve customer satisfaction and loyalty. Overall, Fine Lines Tattoo and Barbershop can be regarded as a reputable establishment with a strong focus on customer service and quality workmanship.

Best TL Reviews

Went in to get tattoos with brother before he leaves for a 3 year deployment, they worked with us and accommodated to our schedule and needs. Not to mention Josh does fantastic work. Will come back again

Jordan cut both my boys hairs today and did great! He was professional and patient (especially with my youngest getting it cut for the first time) with them. We will definitely be coming back!

I was driving home called ahead and asked if they could get me in in 30 min, guy said come on up. I waited for an hour because he had 3 people ahead of me but he didn't tell me that on the phone. I left and won't be going back. Just no consideration. If he said it would be an hour u would've checked somewhere else

This place was great! We had no appointment and needed to get cut before a basketball game and even though they were booked they fit us in! Thank you!

Probably should be called PERFECT lines. They always do an exceptional job. I have Daniel that cuts my hair and I get at least 2 or 3 compliments whenever I get a new hair cut. But from what I've seen, Ami that does womans hairstyles is great as well as Josh that owns the place (Josh also does cuts hair and tattoos there!) It's like a one stop shop! It's a comfortable environment and basically these guys can cut hair and do hairstyles for men, women, and the kids. Daniel cut my 12month old even with him moving the whole time. It was still a perfect hair cut!

Very friendly and helpful in all services provided. Got my tat finished today and made it convenient and comfortable to do.

The u haul portion of this was supposed to refund me 80$ and they keep avoiding my calls pretty poor customer service

Fine lines is a hidden gem in Lee's Summit, they are very professional, courteous, talented tattoo artists willing to work with you on whatever type of piece you're looking for. Clean environment. Also very talented barbershop. Josh is a great guy, a very gifted tattoo artist, and excellent barber. He has done several pieces on me, and cuts my hair regularly. Sarah, an up & coming tattoo artist is immensely gifted, she is light handed and EXTREMELY talented. I too am an artist and she is collaborating with me on my sleeves & chest. Pictures are a current work in progress as of April 2021. If you're in the market for a tattoo I highly recommend setting up a consultation with one of these artists. I have work done all over my body, from several artists, and I can say with utmost certainty, this is my favorite shop.