Nails 2000

+1 574-583-9618

726 W Fisher St, Monticello, IN 47960 United States of America

Open Today: Closed

Quick Facts About Nails 2000

Nails 2000 Place has received mixed reviews from customers, with both positive and negative feedback. In order to evaluate the strengths and weaknesses of the salon, it is important to analyze the comments provided.

Starting with the negative comments, one customer complained that the staff was not gentle and caused them pain during their visit. The customer also mentioned that their fingers were crooked and the staff did not address their concerns. This implies that the staff may not have provided adequate attention and care to the customer's needs and preferences. Additionally, the customer mentioned that the salon did not inquire about the desired nail shape and did as they pleased, indicating a lack of communication and personalized service.

Another negative comment highlighted that the customer experienced bleeding and uneven nails during their visit. This raises concerns about the quality of the services provided at Nails 2000 Place. The fact that the customer explicitly stated that they will never go back suggests a significantly negative experience that could potentially deter other potential customers.

On the positive side, one customer described Nails 2000 Place as a "hidden gem." They reported that the staff was accommodating when they called with short notice and requested multiple manicures and pedicures. Furthermore, the customer expressed gratitude towards the staff for being understanding about their delayed arrival time and for their patience with children. This indicates good customer service and willingness to go above and beyond for client satisfaction. The customer also praised the staff for their professionalism and for providing a clean establishment.

Another positive comment mentioned a specific nail technician, Sunny, who consistently does a fantastic job. The customer even travels from a different city to get their nails done at Nails 2000 Place due to the quality of Sunny's work. This suggests that the salon has skilled staff members who can deliver satisfactory results.

Additionally, a customer expressed their contentment with the services provided by Annabelle, noting that they will be returning. This highlights a positive experience with a specific staff member and indicates that the salon has competent professionals.

Another positive comment mentioned that the salon did a wonderful job on the customer's acrylics and pedicure. This indicates that the salon is capable of delivering high-quality services and satisfying customer expectations.

From these comments, it can be inferred that Nails 2000 Place has both strengths and weaknesses. Some of the strengths include accommodating last-minute requests, patient and understanding staff, skilled nail technicians, and a clean establishment. These aspects contribute to positive customer experiences and satisfaction. However, the salon also faces weaknesses such as inconsistent service quality, lack of attention to detail, and failure to meet customer preferences. These weaknesses can lead to negative experiences and decrease customer loyalty.

In order to improve, Nails 2000 Place should focus on addressing the issues raised by customers and implementing measures to ensure consistent and personalized service. This could include conducting regular training sessions for staff members, enhancing communication with customers to understand their needs and preferences better, and conducting quality control measures to ensure an even and pain-free experience. Additionally, refining the appointment system to handle busy times more efficiently could help improve customer satisfaction and mitigate any potential issues.

Overall, while Nails 2000 Place has received positive feedback regarding certain aspects, there are significant areas for improvement in order to maintain consistent quality and customer satisfaction.

Best TL Reviews

they were not gentle at all. i flinched my hand back at least 7 times he kept asking if i was okay i said no it hurts he kept doing as he was. i asked him to fix some of my fingers because they were crooked he said they look fine and there is nail polish all over me and they did not ask what shape i wanted and just did as they pleased. not happy.

Now this is a hidden gem if I've ever seen one.

I called about an HR before closing and needed 5 Manis and 5 Pedis, they asked when I'd arrive, I said 10 minutes, but anyone with kids knows add time for toddler tantrums. We showed up more like 20mins later, (Sorry). To our delight everyone was in good spirits and asked who's getting full sets, we said 3 of us. Then they got to it. My tiny rebel was the most dormant I've ever seen her. And as a tired mom I want to pause to tell the mommies who handled the littles , you're the GOAT! Our service ran more than an HR past closing and I watched the staff talk it through with babysitters and push as long as they could. They had the right to reschedule some of us but chose to be amazing people and sacrifice time I wasn't entitled to. They are human, parents, people and they had a choice. They made us feel special on our spa day. One mom 4 daughters. Our nails were amazing and even a day later we feel the relaxed effects of good conversation, good pampering, pain free nail care, Clean establishment and Great energy.

Sunny always does a fantastic job and he made my Christmas nails look so christmasy I really love these people I travel from Lafayette up here to get my nails done simply because I do such a good job

I have gone hear for over 6 years. Never had any issues. It is super busy on certain times and days of the week. Appointment are recommended.

I had an appointment with Annabelle today for a mani and pedi. She did an awesome job. I'll be back.

Wonderful service! Friendly and did a beautiful job on my acrylics and pedicure!

They made me bleed, the nails are so uneven. They didn’t paint the whole nail. I never go there ever again

They did a great job on my daughter's nails. She was a first timer and they did flowers and detail really well! We will be back!