Quick Facts About Fatou's Braiding Studio
Fatou's Braiding Studio has received a mixture of positive and negative comments regarding their services. In order to thoroughly evaluate the strengths and weaknesses of this place, let's analyze each comment.
Starting with the negative comments, many customers expressed dissatisfaction with the customer service at Fatou's Braiding Studio. One individual stated that the stylist did whatever they wanted to do with their hair, resulting in an inconsistent and overpriced outcome. Another customer mentioned that the stylists were unprofessional and refused to address their concerns about their hair unravelling. This highlights a weakness in the salon's customer service and their ability to deal with customer complaints and issues effectively.
A recurring theme in the negative comments is the lack of professionalism exhibited by the stylists. One customer mentioned that the staff members laughed when asked to speak to a manager and pretended not to understand English. Another customer felt disrespected and believed the stylists talked about them and other customers while they were present. This behavior reflects poorly on the salon's staff and suggests a lack of professionalism, which is a significant weakness.
Another weakness mentioned by a customer is the inconsistency in pricing. They expressed confusion about the pricing structure, particularly regarding full-head braids versus braids with shaved sides. This lack of clarity could be seen as a weakness in the salon's communication and transparency with customers.
On the other hand, the positive comments shed light on some strengths of Fatou's Braiding Studio. One long-time customer mentioned being satisfied and pleased with their stylist, Bossi. They expressed that they always get what they ask for and find the prices reasonable. This comment illustrates the salon's strengths in meeting customer expectations and providing satisfactory services.
Similarly, another customer mentioned being satisfied every time they visit the salon and praised their reasonable prices. This positive feedback indicates that the salon has the ability to consistently deliver quality services at affordable prices, which is a notable strength.
In terms of hair braiding skills, a customer mentioned that their first experience at Fatou's Braiding Studio was great, indicating that the stylists possess the necessary skills to provide a satisfactory service. This positive feedback reflects a strength in the salon's ability to deliver good hair braiding results.
However, it is important to note that one comment mentioned a negative experience with the quality of the braids. The customer stated that the braids were messy, uneven, and falling out after just one week. This highlights a weakness in the salon's consistency in delivering high-quality braiding services.
Lastly, a negative comment criticized the salon for not showing up for an appointment, causing the customer to wait for an hour. This demonstrates a weakness in the salon's reliability and punctuality.
In conclusion, Fatou's Braiding Studio has both strengths and weaknesses that are reflected in the comments provided. The strengths include the ability to meet customer expectations, deliver satisfactory results, and offer reasonable prices. However, weaknesses include poor customer service, lack of professionalism, inconsistency in pricing and quality, and issues with reliability and punctuality. These factors should be taken into consideration when evaluating the overall strengths and weaknesses of Fatou's Braiding Studio.
Best TL Reviews
Avoid at all cost! Take heed of the warnings. Worst customer service- not that I was expecting much, but my hair was inconsistent and overpriced. The experience was awful as my stylist did whatever she wanted to do. The braids are a hit or miss. The audacious arrogance is not worth the spiritual disturbance. Don’t let these women play with your crown.
Update: Precious pulled out a good bit of my hair and she refused to braid the braids down so they unraveled. When I asked to speak to a manager, all in that hole laugh and say he’s not here- taking turns as if they do not speak English. As an African American woman, this was a wicked, spiritual experience that left me with hair missing and she was unconcerned with the look of the braids, and as a black female who had shoulder length, natural hair, again, do NOT, let word of mouth convince you to trust any of these women with your hair if you care anything about the health of your hair.
I’ve been blessed in coming to Fatous braiding salon for 19 years. Bossi has been my stylist since 2004! . I always leave satisfied and pleased! You get exactly what you ask for and the prices are very reasonable. The beautiful personalities at the salon make the time go by and you enjoy the fellowship. Everyone is very professional. I refer all of my family and friends to this shop.
I tried since closer to home but don't have blond hair. Also I found more expensive than Candler Rd. I don't understand braids can be same price weather full head or sides shaved.
They hit every time , I don’t know what others experienced , but I walk out satisfied EVERY TIME ! Reasonably priced and will work with your budget PERIOD.
I wanted individuals and my hair was very short in the back so they said that we will try. I didn’t want to waste my money so I wanted to clarify what that meant. I requested throughout the process that I wanted them to braid my hair to the end and to add highlights. The person that started my hair forgot to add highlights on her side of my head until the end because she talked on her phone the entire time that she braided my hair. The short older lady that answers the phone came to help her after awhile in the process and she eventually took over braiding my hair. She did whatever she wanted to do. She did not braid my hair to the end. In fact she intentionally braided my hair halfway and left as much remaining as possible. It was uneven after she trimmed it and she left bulks of the trimmed hair on my clothing that I was not able to see until I got home. I had to go back the next day for them to make adjustments and they still did not do what I requested. They did not like that I asked questions or made requests. Not only did they talk about me but other customers as well as the called or came in. They are mean spirited and are not professional. The owner gives them to much trust to run the place on their own so they do what they want to do. It was a horrible experience. The Africans hate black Americans theory is very much in affect here. I warn you, find somewhere else to go for service.
FIND SOMEWHERE ELSE TO GET YOUR HAIR BRAIDED PLEASE, I went to this shop on last Monday 6/9/2020 to get small individuals and they completely jacked the back up and the front is smaller than the back and very messy. This is one week later. The braids in the back is also falling out because they were done poorly. If you want good service this is NOT the place, they really don't care. They only want your money.
First time having my hair braided here. Great job, will return!
I was told to come to the shop at 7:30am and after sitting and waiting for an hour no one showed up. Never again!
Fatou's Braiding Studio Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 07:00 AM - 08:00 PM |
|---|---|
| Tuesday | 07:00 AM - 08:00 PM |
| Wednesday | 07:00 AM - 08:00 PM |
| Thursday | 07:00 AM - 08:00 PM |
| Friday | 07:00 AM - 08:00 PM |
| Saturday | 07:00 AM - 08:00 PM |
| Sunday | 07:00 AM - 08:00 PM |
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Location
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