Quick Facts About Aroma Nail Foot Spa
Strengths:
1. Quality service: Many customers rave about the exceptional service they received at Aroma Nail Foot Spa. They mention that the nail technicians did a beautiful job on their nails and gave them a spa-like experience for their pedicures. Customers appreciate the attention to detail and the skill of the technicians.
2. Friendly and polite staff: Several comments mention the friendliness and politeness of the staff at Aroma Nail Foot Spa. Customers feel welcomed and valued when they visit the salon. This positive attitude contributes to a pleasant and relaxed atmosphere.
3. COVID precautions: Customers appreciate that the salon takes COVID precautions seriously. They feel safe and comfortable knowing that the necessary measures are being taken to ensure their well-being. This attention to health and safety is a significant advantage in today's environment.
4. Variety of services: Aroma Nail Foot Spa offers a wide selection of services, including manicures, pedicures, and nail designs. Customers praise the salon for its extensive collection of colors and the ability to customize their nails to their preferences.
5. Skillful nail technicians: Several comments highlight the skill and expertise of the nail technicians. Customers mention that their nails have stayed strong and long after receiving services from Aroma Nail Foot Spa. This demonstrates the high level of professionalism and proficiency of the staff.
Weaknesses:
1. Inconsistent experiences: While the majority of comments are positive, there are a few negative experiences mentioned. One customer felt mistreated by a manager who kept switching their seats during their visit. Another customer had a poor experience with a rushed and poorly done manicure. These instances indicate inconsistency in service quality and customer satisfaction.
2. Busy during peak times: Some customers mention that the salon can get busy towards the end of the week. This may result in longer wait times or difficulty getting an appointment. While this indicates popularity, it could be inconvenient for customers who prefer a more efficient and timely experience.
3. Lack of customer service: One customer mentioned feeling upset and mistreated during their visit. They felt that the manager and staff did not address their concerns or attempt to provide a satisfactory resolution. This highlights a potential weakness in customer service and communication.
Overall, Aroma Nail Foot Spa seems to have several strengths. The salon receives praise for its quality service, friendly staff, COVID precautions, variety of services, and skillful nail technicians. However, there are some weaknesses to address, such as inconsistent experiences, busy peak times, and potential issues with customer service. By addressing these weaknesses, Aroma Nail Foot Spa can further enhance its strengths and provide a consistently exceptional experience for all customers.
Best TL Reviews
Finally found my new go-to nail salon. Nico (sp) did a beautiful job on my nails and was so nice. Love that they take Covid precautions. I'll be back soon!
I had the most amazing experience here. Michael was amazing and gave me my beautiful nails back. Anna gave me an awesome spa pedicure and my feet have never felt so wonderful. Thank you everyone! You made my birthday a good one! See you in a couple of weeks. I’ll be another one of your longtime customers!! Simply the best!!
I have been going to this salon for about three years. I’ve had no complaints the girls were polite but since my last visit when the lady that was the manager kept switching my seats. The last straw was the third one when she tapped me all of a sudden I almost jumped out of my seat just to move me to the drying area the girl doing my nails didn’t even get to put oil on my nails yet . I’ve never felt so mistreated .I was so upset I tried to pay and leave as quickly as possible then lady started trying to touch me again asking me why was I so upset. You must be kidding. Never again
I been coming here for about a year and it’s hands down the best salon I been to in a long time. I recommend the dip powder. This place is the reason my nails are so long and strong now! Thanks aroma nails
Amazing nail salon in Selden! Extremely clean and accommodating place! Trhere are so many selections of colors for all types of manicure :) however they do get pretty busy towards the end of the week so call for an appointment and make it for Tuesday or Wednesday!!!! I love my nails!!!!!
So clean and relaxing. They take COVID precautions seriously. I’ve had dip powder done 3 times. The first and third time were done by Win. He did an immaculate job both times!! Took his time to diligently shape my nails to perfection. The second time was done by an older gentleman and it was extremely busy. He rushed and did a very poor job. My cuticles weren’t cut, the shapes of my nails were wonky, and the dip powder was applied too thick. Other than that experience, everything has been superb!!
UPDATE: Went back for a fourth time, and Win took care of me again. He did a perfect job once again! So happy (dark red nails).
i love getting my pedicures with Niki, she has hands of a goddess! Mike is very good with my nail designs. overall a great experience!
I only recently found this little gem of a salon. My nails have never looked better and I have gone an entire month without breaking a nail, Maria and Michelle are both amazing. Now, I won't go anywhere else.
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Aroma Nail Foot Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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