Quick Facts About Custom K9 Clips
Strengths:
1. Excellent customer service: Multiple comments praise the owner, Angel, for treating the dogs as if they are her own and providing a high level of care and attention. This demonstrates a strong commitment to customer satisfaction.
2. Extensive knowledge and experience: One comment mentions how Angel is a wellspring of information about animal care. This suggests that Angel has a deep understanding of pet grooming and is able to provide valuable advice to her customers.
3. Fair pricing: Many comments mention that the prices at Custom K9 Clips are reasonable and more than fair. This can attract customers who are looking for a high-quality grooming service at an affordable price.
4. Trustworthiness: Multiple comments express trust in Angel and her abilities as a groomer. This trust can be a significant strength for the business, as it indicates a positive reputation among customers.
5. Ability to handle challenging dogs: One comment mentions that Angel was able to handle a dog who doesn't typically like anyone. This demonstrates her skill in working with difficult or fearful animals, which can be a valuable asset for pet owners who struggle with grooming their own pets.
Weaknesses:
1. Inconsistent quality: One comment mentions a disappointing groom experience, with stray hairs and no nail trim. Another comment mentions a rushed grooming session and a lack of attention to detail. These experiences suggest that the quality of the grooming service may be inconsistent.
2. Communication issues: One customer mentions a miscommunication regarding the price, which led to confusion and frustration. Another comment mentions miscommunication about what grooming services were performed. These instances highlight a potential weakness in the business's communication with customers.
3. Lack of professional behavior: One comment mentions that the owner got short-tempered with a customer when they expressed dissatisfaction with the grooming service. This demonstrates a lack of professionalism and can negatively impact the customer's experience.
4. Limited services: One customer mentions that the owner recommended taking their dog to a vet for nail and ear grooming, as they are not a vet themselves. This suggests that Custom K9 Clips may have limitations in the range of services they can provide, which could be a disadvantage for some customers who prefer an all-in-one grooming service.
5. Inadequate training for certain procedures: One comment mentions that the owner did not properly trim the dog's nails, despite claiming to have done so. This suggests a potential weakness in the groomer's skills or training in specific procedures, which can result in a subpar grooming experience for customers.
In conclusion, Custom K9 Clips has strengths in terms of customer service, knowledge and experience, fair pricing, trustworthiness, and the ability to handle challenging dogs. However, there are weaknesses related to inconsistent quality, communication issues, lack of professional behavior, limited services, and potential inadequacies in certain grooming procedures. These weaknesses should be addressed in order to improve the overall quality and reputation of the business.
Best TL Reviews
Custom K9 Clips is the only place we take our pups. She treats our dogs like they are her own. Angel is an amazing groomer and even better person. You cannot go wrong with trusting Custom K9 Clips to care for your fur babies.
I am so blessed to know Angel for many reasons! First I fostered two groups of kittens that she rescued and out of that fostering I adopted the love of my life!! Angel also trims my cats nails and is a wellspring of information about their care!! I am always amazed by the relationship she has with not only her clients (four legged) but all the work she does in the rescue community!! What a champion for animals! Angel has always treated my furbabies like her own!! K9 prices are more than fair and and the service is excellent!!!!
I have been taking my dogs here for years, Angel loves the dogs, and they love her, I highly recommend K9 clips
The owner is amazing. I have 3 dogs i taken to them for year. 2 o them are 18 years old. One of them likes no one lol. She is the dog whisper my dogs just loves her. Anyone else sadie would try to bite but not the owner she talks to them and cares for them like babies just like me and my wife would. Our dogs are our kids and they love the animals and takes care. We also have had issues with one of them ears and they recommend what to do and we got the medicine and it fixed her right up. Had another that developed a allergy to a food they recommend food we switched and it fixed her too. They are not a vet but will recommend if you ask and its worked. We love this business me and my dogs.
I took my golden doodle in today, after reading all the reviews I was scared. But she has done my parents dogs forever. So I took him in, let me see he was a mess!!! And today seeing him after he got groomed. She definitely did an amazing job! I found my forever groomer for my doodle. Highly recommend!!!!
My nephew told me to go to her as I was looking for a good groomer. She stated I cant tell you a price until I see him. Which I understand so I drove over 45 minutes so she can look at him. She quoted me a price of $50.00. So when I take him to his appointment she advised me it would be $55.00. Yes I questioned this and she said I told you $55.00 you probably did not here me correct because of the dogs barking. When I picked him up she was telling me I did not pull the hair in his ears because I'm not a vet(really all groomers do this. I was checking his nails and she advised me she cut them(she did not touch his freaking nails as they are still very long and curled under. She told me I would need to take him to my vets to have his nails and ears groomed once a month since he is a puppy. I have owned dogs all my life and have never had to do this. When I walk in my dog is running loose and she advised me he ate some of my dogs foods but he will be OK. OMG my dog has a very sensitive stomach and I was livid. She pulled out her phone and showed me a picture of the dog food and told me he would be fine. Really make up your mind since your not a vet how do you know how this would affect my puppy.
Took him to Angel because she was recommended by my aunt who also has shitzus. The first groom was alright, stray hairs and no nail trim but we didn’t know what to expect for 35$ and he’s squirmy, needless to say we took him to his second groom with her was TERRIBLE she was rushed, left him with her for 2 hours (which was normal) but all she did was bathe him and barely cut his paw hair. After we told her about the disappointing groom, she suggested we bring him back and within 15 minutes she shaved him (which we aren’t a fan of but took what we could get) and still did not cut his nails. She got short tempered with my husband when he brought him back in and we sat out in the car to wait while she cut him. We went in when we saw she was done and she said, and I quote, “there he looks better” closed her gate and didn’t apologize or try to ask our opinion but started vacuuming, so I picked my dog up and left. I will not be back, highly disappointed in her. Super unprofessional and inappropriate. When you have a dog for 2 hours, you should be able to do everything you did to him in 15 mins and make it better. Do not recommend, I am more willing to pay 75$ for the groomer we used to go to and have it done right the first time!
My golden retriever is still very jumpy an honestly not well behaved all the time but she was amazing with him.Did his nails an trimmed his hair around his personal area like I ask.His coat is nice an shiny an soft.Won’t take him anywhere else!!
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Custom K9 Clips Info
Amenities
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | 08:00 AM - 03:00 PM |
|---|---|
| Tuesday | 08:00 AM - 03:00 PM |
| Wednesday | Closed |
| Thursday | 08:00 AM - 03:00 PM |
| Friday | 08:00 AM - 03:00 PM |
| Saturday | 08:00 AM - 03:00 PM |
| Sunday | Closed |
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