Quick Facts About Galaxy I Nail Salon
The Galaxy I Nail Salon has received both positive and negative comments from customers, providing insight into the strengths and weaknesses of the salon. In this analysis, we will examine these comments to better understand the overall quality and customer experience at this nail salon.
Starting with the positives, one customer mentioned that they were pleasantly greeted upon entering the salon as a walk-in. This shows that the staff at Galaxy I Nail Salon are attentive and prioritize customer service. Additionally, another customer praised the services provided by Nelly and Carmen, stating that their feet and hands had never felt so good. This indicates that the salon employs skilled technicians who provide exceptional services. Furthermore, the customer stated that they would have been willing to pay triple the amount for the services received, showcasing the value and quality of the treatments.
Another customer mentioned their last-minute visit to the salon and expressed their satisfaction with the accommodating nature of the staff. Despite being busy, the salon was able to fit them in and provide excellent nail services. This demonstrates that the salon is efficient in managing their workload and prioritizes customer satisfaction.
A third comment commended a technician named Michaele for her exceptional work on a customer's nails. The customer had previously had a poor experience at another salon, and Michaele went above and beyond to fix the issues. The customer expressed gratitude towards Michaele for her patience and skillful nail art. This highlights the expertise and dedication of the staff members at Galaxy I Nail Salon.
Additionally, a customer praised another technician named Michelle for delivering a great experience during their visit. They specifically mentioned Michelle's ability to shape their nails to their liking, expressing satisfaction with the outcome. This indicates that the staff at the salon are skilled in various techniques and can cater to specific customer preferences. Furthermore, the customer mentioned the salon's cleanliness and adherence to COVID-19 protocols, which reflects a commitment to providing a safe environment for customers.
Moreover, a customer mentioned their love for the outcome of their holiday-themed nails done at the salon. They also appreciated the massages provided by the staff, which further enhances the overall customer experience. The customer expressed their intention to return to the salon, suggesting that they were highly satisfied with the services received.
Moving on to the negative comments, one customer expressed dissatisfaction with their manicure, stating that the nail polish was lumpy and chipped off within a few hours. They also mentioned bringing a small wedding party to the salon and experiencing the same issue with their nail polish. This indicates a potential lapse in the quality of the products used by the salon, which leads to poor durability and customer dissatisfaction. It suggests that the salon should consider investing in higher quality nail polishes to improve the longevity of their services.
Lastly, there was a comment made by an individual who claimed to work at the salon, mentioning the friendly nature of the staff and their habit of sharing personal stories with customers. Although this comment does not provide a direct assessment of the salon's strengths and weaknesses, it does showcase the positive culture and atmosphere within the salon. This can be seen as a strength as it contributes to creating a welcoming and comfortable environment for customers.
In conclusion, the comments provided about Galaxy I Nail Salon highlight several strengths, including exceptional customer service, skilled technicians, accommodating nature, cleanliness, adherence to COVID-19 protocols, and a positive atmosphere. However, there are also areas for improvement, particularly in the durability and quality of their nail products. By addressing this weakness, the salon can further enhance the overall customer experience and reputation.
Best TL Reviews
I found this quaint salon during a visit to a town nearby. Although another salon was recommended, I’m happy to say I’m glad I didn’t stay at the spot I was given.
I was pleasantly greeted as a walk-in and started my services before I could even sit down or select a color.
Nelly and Carmen gave me LIFE!!!
My feet and hands never felt SO good. And I have to say, for the $ I spent, I would absolutely have paid triple for all the services they rendered - without request. I look forward to visiting this town and this lovely salon again…real soon. ☺️
I absolutely loved my experience. I came in last minute in need of someone to do my grandmother’s and I nails. They fit us right in despite being busy. Our nails came out great.
I want to give them
more than 5 stars if I can , Michaele did an excellent work on my nails as my case was special,I did my horrible nails at somewhere else and I went with those nails she put lots of efforts and hard work by fixing them very patiently ,she was so calm and kind , I am putting pics before and after , you can see the horrible difference,but Michaele did an excellent art with gold and red sparkling colors ,she made my day and wedding happy! I would definitely recommend her! please do visit !
I went for the first time yesterday. I was very pleased. Michelle did my fill in and gel polish. She was very nice. she did a great great job on my shaping. I have been trying to find someone that does a nice job of the coffin shape nails. I am very pleased with the outcome. I will definitely go back. It is very clean and followo.g all COViD protocols as well. I recommend this nail salon. ????????????
I did my holiday nail here. Love the outcome! It’s been a week and not a lot of chips! The ladies there give such a great feet and legs massages. I fell a sleep lol This is def my go to place.
Worst manicure! The nail polish was lumpy and chipped off within 4 hours. I brought a small wedding (party of 3) here this morning. Our nail polish is already chipped. I won’t go back. Poor products.
I love my Thanksgiving/fall theme nails. Carmen you are the best, thank you!
I work here even though I’m eleven I help people choose nail colors my mom works there we are nice people there was one where I think someone got to wrong opinion on my mom but anyways it clean and nice workers but that review I saw in spesific made me sad , someone though the random laughing was weird the workers saying jokes and funny things and yes most of the workers are Spanish yes some not some can speak English but anyways the main point I’m trying to say is they give good service sometimes they even talk about there personal life with the customers
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Galaxy I Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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Location
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