Quick Facts About Manchester Nails & Spa
Manchester Nails & Spa is a salon that offers nail and spa services. Based on the comments provided, there are both strengths and weaknesses associated with the salon.
One of the main strengths of Manchester Nails & Spa is the excellent nail work performed by Sonny. Customers mentioned that Sonny does a wonderful job on nails and pays attention to detail. The designs on the nails are long-lasting, and customers are satisfied with the results. Sonny's skills and expertise are praised by multiple customers, indicating that the salon has talented nail technicians.
Another strength mentioned in the comments is the service provided by the nail technicians. Customers appreciate the professionalism and considerate nature of the staff. The technicians are described as great and polite, making customers feel comfortable during their appointments. The positive customer service experience contributes to the overall satisfaction of the customers.
The affordability of the services is also mentioned as a strength. The price of the nail services is considered reasonable by customers, making it an attractive option for those looking for quality services at a fair price.
The salon's cleanliness is a significant weakness that multiple customers highlighted in their comments. They pointed out unsanitary conditions, such as the lack of changing drill bits before each customer, which could lead to the spread of infections. The absence of soap at the sink and the use of a dirty wood platform for wet feet are mentioned as concerns. The customers perceive the overall cleanliness of the salon to be an issue, which raises questions about the salon's commitment to maintaining a hygienic environment.
Another weakness mentioned is the disruptive and unpleasant environment due to the behaviors of some customers. Customers complain about loud telephone conversations, cursing, and discussions of violence that make it difficult to enjoy the nail treatment. Although this issue might not be directly controllable by the salon, it still affects the overall experience of the customers.
The lack of transparent pricing is another weakness mentioned in the comments. Customers noted the absence of price lists, leading to confusion and repetitive inquiries about the cost of services. This lack of clarity can be frustrating for customers and may deter them from returning or trying new services.
Some customers also expressed concerns about the sanitation practices of the salon. The use of an old blade for clean-up during an eyebrow waxing session raised worries about hygiene, especially during the COVID-19 pandemic. This particular incident, along with other observations about the cleanliness of the salon, raised doubts among customers about the salon's commitment to sanitation protocols.
In conclusion, Manchester Nails & Spa has strengths in terms of excellent nail work, professional service, and reasonable prices. However, the salon's weaknesses include cleanliness issues, disruptive environment, lack of transparent pricing, and concerns about sanitation practices. Addressing these weaknesses would be essential for improving the overall customer experience and attracting repeat business.
Best TL Reviews
Went back to get my nails redone even though they still looked nice. Almost a month. The purple set is the first set I had done by Sonny. The gold with black and white strips was the new set by Sonny as well. He does a excellent job. Vicky is wonderful on our feet. I am going back. 1/18/2022 I have added photos of my nails to date. Sonny does such a wonderful job. It barely looks like I need a fill. The design lasted but it’s time to switch them.
Had never been here but it was the only place open the day before my vacation. My nails were amazing I gave them a picture and they did my vacation nails perfectly.
This place needs to be revamped. EXTREMELY UNSANITARY CONDITIONS. They do not change drill bits before each customer and infections can spread that way. There is no soap at the sink they have you wash your hands at and there is food from them washing their dishes they just ate on in the same sink. When they do your feet they put your wet feet on this NASTY discolored wood thing that they forsure aren’t washing and are not covering after each use. They get so much money from our community and do us so nasty. This place is just dirty but they do decent nails. I will be reporting them to the BBB for the conditions
My definite go to. Sonny did a wonderful job on my nail. The price was reasonable. I will be back… Thank you Sonny your bomb.com
The nail techs are great, professional and considerate. However, they can't control the type of customer that patrons their business, folx are sometimes having loud telephone convos, cursing, talking about violence or themselves fighting. It's kinda hard to enjoy your nail treatment with that energy. However, it is western & manchester, so comes with the environment I suppose.
If you want your eyelashes to look the same on each eye..this is the place!! Idk her name but shes great!!
They remodeled inside it is very beautiful. First thing i noticed was there is no prices listed anywhere. Everyone kept asking how much services where. Lets talk about service they are polite and clean. I did notice there was no sanitize station available when we came in. I did not see areas getting wiped down in between clients. I recieved a very basic ped yet the young lady cut me 3 time. My daughter got a ped also. Her with the big toe acrylic ( it was done crooked). Limited color selection. Next she got her eyebrows done with wax. For the finishing touches the lady pulled a old blade out of her pocket for clean up. I was shocked i have not seen people use that method in years. Especially in the mist of covid I became worried about sanitation. I was interested in getting a full set. Due to the fact i just didnt know how much i would be paying i saved that for another shop. Over all we paid $90 for our service which are fair prices right now. The big question is will i return? No because i dont like getting cut during a ped.
Have been going to JOHN more than 18 years
They are fast and today my daughter got exactly what she wanted.
Very happy!!! ????????
And love Michelle’s pedicures
Johns crew did a great job.
Thank you
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Manchester Nails & Spa Info
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Tuesday | Closed |
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