Quick Facts About MILANA SALON
Strengths:
1) Excellent eyebrow threading service: Sonia, one of the technicians at Milana Salon, is highly praised for her eyebrow threading skills. She takes her time and ensures that she creates the best shape for each client's face. This exceptional service has led many clients to recommend Sonia to their friends.
2) Skilled hair stylists: Milana, the owner of the salon, and the other stylists are highly trained and skilled in various styles and cuts. They have been praised for their ability to listen to clients' wants and deliver the desired results. Many clients have been going to Milana for over fifteen years, which demonstrates the expertise and trustworthiness of the stylists.
3) Welcoming and accommodating staff: Multiple reviews mentioned that the staff at Milana Salon is friendly and welcoming. They create a pleasant atmosphere for the clients and make them feel comfortable during their visit. The receptionist, Melissa, was particularly praised for her recommendations and attention to clients' needs.
4) Excellent coloring and blowout services: Clients have mentioned that the colorists at Milana Salon, such as Elaina, can achieve the desired results and even surprise the clients with their skills. The blowout service has also been highly praised for providing beautiful results.
5) High-quality products and cleanliness: The salon is described as clean and outstanding. This indicates that the salon maintains a high level of cleanliness and uses top-quality products to ensure the best results for their clients.
Weaknesses:
1) Lack of price transparency: One client mentioned that prices were not posted anywhere in the salon. This lack of transparency can lead to surprise and dissatisfaction when clients are presented with a higher-than-expected bill. Transparent pricing is important for building trust and maintaining loyal customers.
2) High cost: Another client expressed disappointment at the high cost of a simple cut and dry. The lack of transparency in pricing can exacerbate this issue. This suggests that Milana Salon may be on the expensive side compared to other salons in the area. This can be a deterrent for some potential clients.
3) Potential focus on money over customer loyalty: One client expressed feeling like they were robbed and felt that the salon cared more about money than keeping loyal customers. This comment suggests that there may be some concerns about the salon's focus on financial gain rather than prioritizing customer satisfaction and loyalty.
In conclusion, Milana Salon has strengths in eyebrow threading, skilled stylists, a welcoming staff, excellent coloring and blowout services, and high-quality products. However, the salon has weaknesses in terms of price transparency, potentially high costs, and concerns about prioritizing financial gain over customer loyalty. Addressing these weaknesses could help the salon improve customer satisfaction and attract more loyal clients.
Best TL Reviews
I’ve been going to Sonia for almost two years now for the best eyebrow threading experience. I have recommended all of my friends to her as she takes her time and ensures that she creates the best shape for your face.
Sonia introduced me to Milana when I expressed that my long hair felt dull and boring. Milana made me feel extremely comfortable in her chair, and I left feeling satisfied and confident with my new look. Attached is a photo of my hair the day of the cut (in May) as well as two photos of my hair taken by Sonia when I visited the salon again for my eyebrows.
I will say that my haircut was very well-done by Sonia, but I was floored at the end of my haircut when she said that the service cost $95 for a simple cut and dry!! Nowhere in the salon are the prices posted for customers and honestly, I felt at the end like I was robbed. Never have I paid more for a haircut and if not for that experience, I would absolutely come back. But I can't, knowing that they care more about money than for keeping a loyal customer.
I have been going to Milana for over fifteen years now and she is truly excellent! She is kind and professional and always listens to what her client wants. She masters every style and cut I have asked for over the years. My entire family goes to her and we have referred countless friends and family that always leave happy! I highly recommend her. Beautiful new salon you won’t be disappointed!
Milana Salon is the absolute best! Everyone there is highly trained. I went to Elaina for my color and she absolutely nailed it! She gave me the most beautiful blowout too. This salon is very clean and just all around outstanding.
Milana salon is amazing!!!! The staff is extremely welcoming and accommodating!! Milana does my coloring as I am always trying new things and she gets exactly what I want every time!! Sonia threads my eyebrows and the shape is always what I am aiming for. My friends and family also get their eyebrows done with her. This salon is 5/5 you won’t regret going there!
I am a fairly new client of this salon. I was a walk in about 6 months ago and the receptionist, Melissa, recommended I go to Debbie for my color, cut, and sexy blow out. I immediately made a connection with her and was blown away! She’s been doing my color ever since. Last month Sonia started doing my eyebrows and WEEKLY I am asked where I get my eyebrows done!!! From my color to my cut I am constantly complimented. The staff is extremely nice and even the owner is very hands on and involved. Very humble. I work for a high end luxury brand on Madison Avenue (fashion capital) so I am extremely picky of who does my hair. Ever since Debbie started doing my hair I’ve recommended elite + clients to this salon and they have yet to be disappointed.
First off, the atmosphere was so welcoming. The staff was friendly and they definitely made my visit very pleasant. My hair stylist, Milana is the BEST. Works magic! I am so pleased with how she transformed my hair. I can’t them enough ❤️❤️❤️
I am new to this salon and was recommended to Milana for my color, highlights and cut. She is an amazing stylist and the staff is so nice. My hair looks much healthier. So thankful I found this salon!
Place Pictures
MILANA SALON Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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