L V Nails

+1 205-941-0120

429 Green Springs Hwy Suite 111, Homewood, AL 35209 United States of America

Open Today: -

Quick Facts About L V Nails

L V Nails Place, based on the comments provided, has both strengths and weaknesses that can be analyzed.

One of the main strengths of L V Nails Place is the staff's expertise and attention to detail, as mentioned in the first comment. The customer has been visiting the salon for over 20 years, specifically requesting Donna and Lynn, indicating a level of trust that has been built over time. The fact that the customer is willing to wait for their services suggests that they prioritize quality and perfection, which could be seen as a positive for those who value meticulous work.

Another strength mentioned in the comments is the durability of the SNS (Signature Nail Systems) dip. One customer notes that the SNS lasts at least three weeks, indicating a level of longevity that exceeds expectations. For individuals who prioritize long-lasting nail treatments, this could be a significant advantage of the salon.

A notable weakness highlighted in one comment is a negative experience with a pedicure. The customer mentions that their skin was cut during the service, and the polish job was subpar. This negative experience can potentially deter customers who prioritize safety and high-quality service.

Another weakness that stands out is the lack of tool sterilization mentioned by a customer who experienced fungal infections. This poses a significant health concern and a violation of basic hygiene standards. Failure to properly sanitize tools can lead to the spread of infections and illnesses, which is a notable weakness for L V Nails Place. The comment explicitly mentions various concerns regarding the sanitation practices, which could dissuade potential customers concerned about their health and well-being.

Pricing and customer service issues are evident weaknesses according to some of the comments. One customer was dissatisfied with the pricing and service they received when their usual nail technician was unavailable. They felt that the nails were cut too short, and the desired length was not achieved. Moreover, the customer was overcharged for a service that they did not request. The lack of proper communication and customer satisfaction can lead to frustration and the loss of loyal customers.

Another similar comment reflects a lack of understanding and inadequate customer service. The customer had their nails done, but they broke shortly after. When they returned to the salon, they were met with a dismissive and rude response, suggesting a lack of accountability on the part of the staff. This type of customer service can damage the salon's reputation and lead to negative word-of-mouth.

In conclusion, L V Nails Place has both strengths and weaknesses based on the comments provided. The salon's attention to detail, long-lasting SNS dip, and loyal customer base are notable strengths. However, the negative experience with a pedicure, lack of tool sterilization, pricing discrepancies, and poor customer service indicate significant weaknesses that need to be addressed. In order to improve, the salon should focus on improving hygiene practices, training staff members in customer service skills, and ensuring proper communication and understanding of customer preferences.

Best TL Reviews

I've been coming here for 20 years or more. Donna and Lynn are my girls!! There is usually a wait because they take their time, but I'll wait because my nails are ALWAYS perfect! Best nail salon ever!!

Not a great experience. They were nice but the nail tech cut my skin pretty bad while doing my pedicure. The polish job was subpar. Will not be going back ever again.

This was the first place I tried SNS. I liked it at first, but it was hit and miss, sometimes too thick, so I started to just get gel polish. This is not my primary nail shop but it is a good second option. This is a very busy place.

I kept wondering why I was getting fungal infections in my fingernails and the last time I went there I realized that they do not sterilize the tools they use on your fingernails!!!!! They're just kept in a cup and they dig around and cut your nails with the same dirty utensils they've been using on God knows who else. YUCK!!!!!!

I was visiting from Chicago and needed an acrylic fill in. I also decided to get a pedicure. It was an awesome, relaxing experience. I enjoyed the massage chair and the service I received. The service was exemplary! So much time and care was taken. Highly recommended!

My favorite nail salon. The SNS lasts at least 3 weeks like it should.

I came in on May 9, 2022 before a trip and got my nails done. I had to go back on May 10th to get the middle finger repaired. That same nail broke again two days later while I was in Arizona. This is SNS dip and when I went in today on May 21st to pay for my nails to get done, the lady told me I need learn how to take care of my nails and I had to pay for them. I had no intention on getting them done for free, but I will NOT give them any of my business again. #blackdollarsmatter

I've been going here for a year and I won't be back. This lady did my new set because my normal person was busy. She cut my nails short even after I showed her the picture of the length I wanted and still tried to charge me more $60 for a short set that I didn't even ask for! Then had the nerve to say the others had been charging wrong when the wall clearly has the pricing! Pathetic I'm so mad my nails are terribly short and UGLY!!!!! She didn't even shape them correctly even after I kept telling her they looked wrong! " oh it be alright" is all she said!! If u go there only go to Ngo she is literally the only one that can listen! I will never give this place another dime!