Reyna's Hair Salon

+1 616-475-0535

2338 Clyde Park Ave SW, Wyoming, MI 49509 United States of America

Open Today: -

Quick Facts About Reyna's Hair Salon

Strengths:

1. Clean environment: Multiple comments mentioned that Reyna's Hair Salon is a clean place. This is important as it ensures a comfortable and hygienic experience for customers.

2. Skillful barbers: One comment mentioned that they witnessed the barber's work on a nephew and it was good. Another comment praised the barbers for their attentiveness and friendliness. This indicates that the barbers at Reyna's Hair Salon are skilled and provide quality haircuts.

3. Affordable prices: Many comments mentioned that the prices at Reyna's Hair Salon are reasonable and affordable. This can be a major strength as customers are often looking for value for their money.

4. Nice atmosphere: One comment mentioned that the salon has a welcoming atmosphere and plays music in the background. This creates a pleasant environment for customers and helps make the waiting time more enjoyable.

5. Family-friendly: The salon is recommended for the whole family, as mentioned in one comment. This indicates that the salon is suitable for customers of all ages and can cater to various haircut needs.

Weaknesses:

1. Poor appointment system: One comment mentioned a bad experience when they called for an appointment and were told the salon was empty, but when they arrived, it was full and they had to wait. This suggests that the salon may have an ineffective or unreliable appointment system, resulting in confusion and inconvenience for customers.

2. Language barrier: A comment mentioned that it was difficult to communicate with the stylist as they didn't speak Spanish. This indicates that there may be a language barrier issue, which can lead to miscommunication and dissatisfaction for customers who do not speak Spanish.

3. Lack of communication: A comment expressed frustration about not being asked what they wanted or being informed about wait times. This suggests a lack of communication between the salon staff and customers, which can lead to confusion and dissatisfaction.

4. Uncleanliness: One comment mentioned that the salon was not very clean. This is a significant weakness as a clean environment is essential for the comfort and satisfaction of customers.

Overall, Reyna's Hair Salon has several strengths, including a clean environment, skillful barbers, affordable prices, a nice atmosphere, and a family-friendly atmosphere. However, there are some weaknesses, such as a poor appointment system, a language barrier, lack of communication, and issues with cleanliness. These weaknesses should be addressed to improve the overall customer experience.

Best TL Reviews

Really never got to get a cut there were busy I would say call for a appt but clean environment and I seen her work on a nephew thats why I went not bad nice fade line up and clean up so ya the 4 things I look for in a barber so thats why 4 stars but pretty sure it could b 5 . Let u know later after my cut lol

0 stars if I could. I called to make an appointment but a lady said it was empty so I should go in. So I went and it was full of people getting cuts and full of people waiting. They kept taking people walking in after me and I was never asked what I wanted or if I was going to have to wait any amount of time. They all held very long conversations and didn't consider the peoples time. Very bad experience for my first time at a salon. Never going there again!!!! Ever

I like coming here, they do tend to get busy so make sure you are not rushing. I also like my boys getting their haircut by the barber, I feel like the woman don't always know how to cut the men's or boy's hair. But I also get my daughter and mine eyebrows done. They charge $8 for eyebrows, they also offer full face wax $35. Hair cut for my boys was $12 each so not very expressive. Their sign does say haircuts run from $8 and up. I always come back. Everyone is super nice. They have music playing in the background so at least it not boring while you wait.

Well $50 for 2 haircuts for a 10 year old and an adult. Not very clean and if you don't speak Spanish good luck. I couldn't communicate with stylist and the only one who could translate what we wanted was busy cutting his own clients hair so he could help some. But needless to say I wanted 2 cuts both layered and my daughters thinned out. We got layers. We as well were uncomfortable and I couldn't wait to leave. If I knew that they were Spanish based salon we would have went elsewhere in the beginning. Simply because we don't speak Spanish.

Bueno fui a cortarme el pelo y la verdad es un lugar limpio y los q trabajan ai cortando el pelo son muy atentos y amables y el precio es muy económico en comparación de otros lugares se los recomiendo

Best place ever!!!! I won't let anyone else cut my hair. Very affordable prices. Great for the whole family. Everyone is very nice and welcoming. Recommend to everyone. *And don't forget to tip, they deserve it!!!

Since I moved across state from Detroit area it's been hard for me to find a decent Barber. But this is definitely the spot to go to good haircuts great price nice atmosphere and crispy lineups

Muy bien atendido