Quick Facts About Pinkie Nails
Strengths:
1. Clean and nice facilities: One commenter mentioned that the facilities at Pinkie Nails are clean and nice. This is an important strength for any nail salon as customers expect a clean and hygienic environment.
2. Good job on gel mani and pedi: Another commenter mentioned that Pinkie Nails did a great job on their gel manicure and pedicure. This indicates that the salon has skilled employees who can provide good service for these specific treatments.
3. Great long-lasting gel manicure from Claudia: One commenter mentioned that Claudia, a specific nail technician at Pinkie Nails, provides a long-lasting gel manicure that lasts almost a month without any chips. This is a significant strength as it shows that Pinkie Nails has talented and experienced technicians who are skilled in producing high-quality work.
Weaknesses:
1. Poor customer service with gift card customers: A commenter expressed their disappointment when they visited Pinkie Nails with a gift card. They felt that they were not taken seriously as a customer and had to wait over 30 minutes for their appointment while non-appointment customers were prioritized. This highlights a weakness in their customer service, specifically towards customers who have gift cards.
2. Rushed and tacky designs: Another commenter mentioned that their gel nail process was rushed, resulting in tacky and untidy designs. This reflects a weakness in the attention to detail and quality of service provided by the salon. Rushing the process and not achieving clean and polished art can lead to dissatisfaction among customers who expect a certain level of precision.
3. Unprofessional owner and disrespectful behavior: A commenter described an experience with the owner of Pinkie Nails, stating that she was unprofessional and showed disrespectful behavior. The owner's demeanor changed, she spoke angrily in an unknown language, and refused to translate when asked. This lack of professionalism and disrespect towards customers can severely impact the salon's reputation and result in losing loyal customers.
4. Inconsistent and poor nail quality: One commenter mentioned that after multiple visits to Pinkie Nails, they experienced inconsistent quality with their nails. They stated that each finger on the other hand was different in length or shape, and they received thick and bumpy nails with poor shaping and lifting shortly after the fill-in. This highlights a weakness in the consistency and skill level of the nail technicians, leading to dissatisfaction among customers.
5. Terrible service, rudeness, and overpricing: Another commenter had a terrible experience at Pinkie Nails, mentioning rude and disrespectful staff, long waiting times for service, refusal to fix nail polish, and rushing through the appointment. They also felt that the service was overpriced for the quality received. This demonstrates a weakness in overall customer service, communication, and pricing strategies at Pinkie Nails.
In conclusion, Pinkie Nails has strengths in terms of clean facilities, good gel mani/pedi services, and a nail technician known for long-lasting gel manicures. However, they face weaknesses in terms of poor customer service towards gift card customers, rushed and tacky nail designs, unprofessional behavior from the owner, inconsistent and poor nail quality, as well as rude service and overpricing. These weaknesses can greatly impact the overall customer experience and reputation of Pinkie Nails.
Best TL Reviews
I went to go get my nails done today and I made a 3:45 appointment. I had a gift card for pinkies so I had already paid in advanced. So I waited over 30 minutes for my appointment until I decided to leave because I wasn’t taken seriously as a customer because I had a gift card. Other non appointment customers were prioritized. I don’t recommend. They are cold and upset because I had reasonable Expectations since I did make an appointment. I will not be going back or using pinkies again.
i use to come here all the time and I was happy to call this my nail place but the last few times i’ve come they have been rushing my whole gel process! i understand that they are now busy and happy they have a lot of business but they’ve rushed my nails so many times now that it doesn’t look good and when i ask for designs they either rush it to a point that it ends up looking like tacky, not clean art, and there are times when i ask for a design and they encourage me not to go forward with it :( sad that i don’t feel comfortable here anymore and will need to find a new place.
P.S. love the pedi ladies tho, beyond sweet and take there time everytime :)
RUDE! Been coming for years! Owner is not very professional. I went in and spoke privately to her. Explaining that my nails were recently done and they are extreme thin, bending and painful. She said she could put an extra coat of polish. Once I got to her chair her demeanor changed and she became angrily speaking to the other employees in her language, which I could not understand. When I asked another employee to repeat what she said, they smirked and said no. So clearly it was not nice. Then suddenly she spoke in perfect English??? How??? A few minutes ago she pretended not to be able to?? Hmmm interesting. I’m curious if I spoke the words she spoke, but in English. If I would have been asked to leave? Or has authorities called?
Although she did add an extra coat of polish (which did absolutely nothing) I left with my nails looking worse then when I walked in. She rushed to get me out. Polish is now streaky and bumpy. She should be ashamed of herself. Her employees looked embarrassed for her! Sad she is happy to lose a good long time customer so easily.
I have been coming to this nail salon for a several months. Every few weeks I would come in for a fill-in with gel polish. It wasn't always perfect. Each finger on the other hand was always different in either length or shape. But after my experience today I will be looking to go elsewhere... my nails are immensely thick, and bumpy.The shape of the nails are horrible, and several nails are already lifting and I got my fill-in hours ago. I understand inflation is a thing during this time, but the last few times I have come prices seem to be getting higher and higher without any kind of notice. Usually I would be understanding but to pay a decent amount of money for this kind of quality is just not worth it.
Great service, employees are welcoming and professional. Facilities are clean and nice. They did a great job on my gel mani and pedi. I would recommend to others and definitely will be returning.
Worst experience ever!!! Never ever go here... I went there for a manicure and pedicure with daughter(9 yrs) and my sister who was visiting us for holidays... they were so terrible with there service and very very rude and disrespectful.. the guy there (forgot his name) was so rude and refused to clean my sisters nails and said it's not his job. Also, my 9 yr old daughter had to wait for 45 min just to get her pedicure done.. secondly, They refuse to listen to my 9yr old daughter when she asked them to fix the nail polish... I mean seriously!!! Is this how you treat your customers?? And worst, I was taking the money out before my manicure and the guy said he can't wait as he is super busy and by the time I turned around with money he started doing manicure for another person even when I was next in-line... it's a totally terrible and worst salon I have ever been,.. please save urself from torture and don't go there if you want to have a good experience and service....
If you want a long lasting gel manicure, book with Claudia. She’s been doing my nails for the past 4 years. I can go almost a month without a chip or anything. She’s amazing! I love how detailed and OCD about my nails she is. And of course they last forever ! Thanks Claudia ❤️
This shop seemed nice at first but it’s very small and the service was terrible and overpriced I got a simple nail one color nails and they didn’t remove my old acrylic used the same one and charge me 100$ and staff was rude and just did absolutely terrible job on nails and feet
Place Pictures
Pinkie Nails Info
Amenities
From the business
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Identifies as women-owned
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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