Quick Facts About Two Hearts Tattoo Studio
Two Hearts Tattoo Studio receives overwhelmingly positive comments from customers. The recurring theme among the comments is the professionalism and friendliness of the artists, as well as the clean and comfortable atmosphere of the studio. These strengths contribute to creating a positive customer experience, which is reflected in the satisfaction expressed by the customers.
Starting with the artists, Terry and Dean are specifically mentioned as being great and producing excellent tattoo work. Terry in particular receives special praise for his exceptional work, and one customer is so happy with his tattoos that they have already booked another session with him. This demonstrates the skill and talent of the artists at Two Hearts Tattoo Studio and their ability to satisfy customers with their tattoo designs.
The cleanliness of the studio is also highlighted as a positive aspect. Customers mention that the studio always seems clean, creating a hygienic and pleasant environment. This is crucial for a tattoo studio as cleanliness is essential to prevent infections and ensure the safety and well-being of customers.
The relaxed feel of the studio is another strength that customers appreciate. They mention feeling comfortable and at ease during their tattoo sessions, which contributes to a positive experience. Other artists and the receptionist are also described as friendly and willing to chat, creating a welcoming atmosphere for customers. This friendly and relaxed environment can help alleviate any nervousness or anxiety that customers may have about getting a tattoo.
Customer service is repeatedly praised in the comments. The staff are described as professional, friendly, and providing excellent customer care. The attention and care shown to customers is an important strength as it helps build trust and loyalty. Additionally, fair prices are mentioned, suggesting that Two Hearts Tattoo Studio offers reasonable pricing for their services. Fair pricing is an important factor for customers as it ensures accessibility to a wider range of people.
The artwork produced by the artists at Two Hearts Tattoo Studio is highly commended in the comments. Customers use words like "beautiful" and "amazing" to describe the artwork. This indicates the high quality and skill of the artists at the studio. The satisfaction expressed by customers regarding the artwork confirms that the artists are able to bring their clients' visions to life.
Despite the overwhelmingly positive comments, there is one negative review in the comments. The customer expresses disappointment over the lack of communication and clarity regarding the design and price of their tattoo. They mention that they had put down a deposit three months in advance but did not receive the promised design or explanation of the increased price. This highlights a potential weakness in the communication and customer service at Two Hearts Tattoo Studio. However, it is worth noting that this is just one negative experience among many positives mentioned. Mistakes and miscommunication can happen in any business, and it would be important for the studio to address and rectify any shortcomings in their communication processes.
In conclusion, Two Hearts Tattoo Studio receives overwhelmingly positive feedback from customers. The strengths identified from the comments include the artistic skills of the tattooists, the cleanliness of the studio, the relaxed and friendly atmosphere, excellent customer service and care, fair pricing, and high-quality artwork. These strengths contribute to a positive customer experience and are likely to attract new customers to the studio. However, the negative comment highlights the importance of addressing any shortcomings in communication to ensure consistent customer satisfaction.
Best TL Reviews
Have had a few sessions here now and the artists are great. Really friendly and always willing to chat. Terry has done all my sessions there and I couldn't be happier with what he's done.
Studio always seems clean and has a great relaxed feel to it.
Already have my next tattoo booked in for January with Terry ????
Great customer service, I'm over the moon with my tattoo.Not 2 expensive fair prices.
My fourth tattoo with Two Hearts ???? Extremely clean and professional and the art work is beautiful ???? This has so much meaning, so when things are dark, keep reaching for the stars and looking for the colour ✨️
Brilliant service an love the new tattoo thanks Dean
Great work done in a comfortable atmosphere. Other artists/reception happy to have a good chat and a laugh while you're there. Client experience 10/10 and the work speaks for itself.
First tattoo and was really impressed with the professional and friendly service. Would certainly recommend
Amazing service, Been twice in the last year, both times saw Roni, very professional and friendly. Customer care is amazing. Would recommend two hearts to everyone
Super disappointed. Phoebe was lovely though! Put down a £40 deposit 3 months before my tattoo was due to take place. Was told a design would be available to look at a few days before.
Travelled 25 miles to Cardiff 2 days before - partner had booked the day off to look after baby..no finished design just a few sketches of random bits on a bit of paper and the price had shot up from £200-£250 to £280-£350.
I was not very happy with this seeing as I didn't have a clue what the finished design was going to look like. Super unhappy that George hadn't completed it, emailed in..no response, they kept my deposit. Booked elsewhere now. Other place have been super awesome!
Two Hearts Tattoo Studio Info
Amenities
Accessibility
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Wheelchair-accessible entrance
Service options
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Delivery
Payments
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Cash only