Quick Facts About Spa Nails
Spa Nails has received both positive and negative comments from customers, providing insight into the strengths and weaknesses of the establishment. In order to assess the strengths and weaknesses, let's analyze the comments in detail.
Strengths:
1. Welcoming and friendly staff: One customer mentioned that the staff at Spa Nails was very welcoming. This indicates that the business values customer service and creates a friendly environment for their clients.
2. Skilled technicians: Several customers praised the work of specific technicians, mentioning that they do an amazing job. This implies that Spa Nails employs experienced and talented professionals who can deliver high-quality services.
3. Comprehensive services: A customer highlighted the diverse range of services available at Spa Nails. They mentioned receiving a callus removal, mint salt scrub, paraffin wax treatment, and a massage as part of a pedicure. This suggests that Spa Nails offers comprehensive treatments that cater to the needs and preferences of their customers.
4. Satisfied repeat customers: One customer expressed their loyalty to Spa Nails, stating that they have been going there ever since they discovered the salon. This indicates that Spa Nails has managed to build a loyal customer base, which speaks to the quality of their services.
Weaknesses:
1. Inconsistent paint job: A customer mentioned that the quality of the paint job at Spa Nails was not up to par. This indicates a potential weakness in their nail painting services, suggesting that there may be issues with attention to detail or skill level when it comes to nail technicians.
2. Poor customer service: A customer had a negative experience with the owner, Mitchell, when they requested a courtesy pedicure. They claimed that Mitchell did not fulfill the agreement and charged them instead. This suggests a lack of customer service and the potential for miscommunication between staff and management.
3. Low-quality products and poor skills: Another customer complained about low-quality products and poor skills exhibited by the technicians at Spa Nails. They mentioned that their nails would chip or peel within a week, and that their fingertips were burnt during a service. This suggests a potential weakness in the choice of products and the skill level of the technicians, which can negatively impact the overall quality of the nail services provided.
4. Inconsistent service quality: A customer mentioned that their nails were not properly cut or filed during their last visit, and no lotion or hand massage was provided. This indicates a potential inconsistency in service quality, suggesting that certain technicians may not pay enough attention to details or adhere to the salon's standards consistently.
In conclusion, Spa Nails has strengths such as friendly staff, skilled technicians, comprehensive services, and a loyal customer base. However, they also face weaknesses such as an inconsistent paint job, potential issues with customer service, low-quality products, poor skills, and inconsistencies in service quality. To improve, Spa Nails should address these weaknesses by providing more consistent training to their technicians, ensuring high-quality products are used, and improving communication and customer service protocols.
Best TL Reviews
I found this place while I was pumping gas and was really in need of a Pedicure and Full set during the COVID wave. I entered, they were very welcoming. The two lovely ladies I ended up with, Teresa for hands and Tammy for Pedi do an amazing work everytime! No regrets! Have been going to them ever since I stumbled onto them ???? ????
First time in this location and didn’t do my hw on how bad the paint job is. I was not going to post a review but after going and trying to settle this by getting a courtesy pedi they still charged me even after I told the owner (Mitchell) that it would be a courtesy for free that she had agreed on. Please be aware of this nail spa. Feel so bad for those people who have had the same situation. I should have ready the reviews before going but I didn’t ... now I know and now you know .
1st class pedicures!!! Gave this place a shot after 2 previous salons were busy and I’m SO GRATEFUL to have found spa nails! they really care about your feet. For only $38 you get callus removed, a mint salt scrub, paraffin wax treatment and a massage! This will definitely be my new pedi spot if they keep it this good????????
I LOVE Spa nails. I've been getting my nails my entire life , Spa nails is the best. Kim is the best nail girl I've ever had.
Low quality products/poor skills. Been here a few times,each my nails chipped or peeled within a week. Other places last me 3 weeks. Soaked my nails in acetone way too long and burnt my fingertips. Didn't cut or even file my nails last time. No lotion applied after manicure let alone hand massage. Don't waste your money or time.
Sisi and Cindy will give you flawless natural nail in 3 months time - I did this last year - ask for THIN LAYER OF ACRYLIC POWDER ON YOUR NATURAL NAILS - in no time you’ll have natural length your friends will love ???? , this is my first round will update in a months time ! Love their nail color and crystal designs ????????????
Helen always does a GREAT job on my aging feet! They look so pretty! ???? Thank you Helen!????????
First time there and was very happy with the service, will be back
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Spa Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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