DC Nails

+1 662-895-8995

9823 Goodman Rd, Olive Branch, MS 38654 United States of America

Open Today: -

Quick Facts About DC Nails

DC Nails place, based on the comments provided, has both strengths and weaknesses that contribute to customers' overall experiences. It is essential to analyze these comments to understand the different aspects of the salon and its services.

One strength mentioned by a customer is that the nail technician took her time to ensure the coffin shape of the gel nails was perfect. This attention to detail and commitment to providing quality results is a positive attribute of DC Nails place. Additionally, another customer expresses their love for their nails and compliments Ann, a nail technician, for her skills and designs. This suggests that the salon has talented staff who can deliver satisfying results to clients.

Furthermore, the comment about friendly customer service highlights another strength of DC Nails place. A customer appreciates the friendly demeanor of the staff and mentions that it will become their regular nail place. This indicates that the salon has cultivated a welcoming and pleasant atmosphere, which can contribute to a positive customer experience.

On the other hand, several weaknesses are also evident from the comments. One customer expresses disappointment in the service received, stating that their gel polish is peeling, their middle fingernail fell off, and both thumbs crumbled. This suggests that there may be issues with the durability and quality of the nail products and services provided by DC Nails place.

Another customer complains about the lack of excellent customer service and high prices compared to the quality of the service. The mention of the young man's lack of interest in providing proper customer service indicates a potential weakness in the overall service culture of DC Nails place.

Furthermore, negative comments regarding the salon's overall environment and equipment indicate deficiencies in the physical aspects of the establishment. One customer criticizes the rundown appearance of the location and the lack of ambiance and entertainment, such as music, suggesting that the salon may not focus on creating a comfortable and enjoyable setting for its customers.

Another customer complains about the long wait time and lack of communication from the staff. They mention that they were neither acknowledged nor informed about the wait time and ultimately decided to leave due to the cold water during the pedicure. This lack of attentiveness and communication can significantly impact the overall customer experience and satisfaction.

Additionally, a customer highlights concerns about the hygiene practices at DC Nails place. They mention that the staff uses the same tools on everyone and do not provide individual sets for each customer. This raises concerns about the salon's commitment to cleanliness and proper maintenance of tools and equipment.

In conclusion, while DC Nails place has strengths such as attention to detail, friendly customer service, and skilled staff, it also has weaknesses including issues with product quality, customer service, salon environment, and hygiene practices. These weaknesses can significantly impact the overall customer experience and satisfaction. It is important for the salon to address these concerns and make improvements to ensure that customers receive high-quality services in a clean and welcoming environment.

Best TL Reviews

She took her time to make sure the coffin shape was perfect. I got long coffin shaped gel nails for $75 . They do regular medium long full sets for $45

This was the 3rd strike. I received a full set refill 1 week ago. The gel polish is peeling, my middle fingernail has fallen off and both thumbs have crumbled. The young man didn't seem interested in providing excellent customer service. And the prices are ridiculous compared to the service. I am very disappointed.

I love my nails .They take there time. Ann is so good at doing nails and designs . She is very friendly. This will be my nail place from now on. Thanks again

I honestly don't know how this place has such a high rating. The location and equipment appear to be a bit rundown, the ambiance consists of 1 TV and no music. I waited at the front for a few minutes before someone finally asked me what I wanted. I was then directed to a chair where I waited for someone to come over and set up the chair. I then waited 45 minutes and not one person talked to me or acknowledged how long the wait would be. The water was ice cold at this time and despite the fact that I really wanted a pedicure I decided to leave. On my way out the door I was told that they were just about to get to me. Maybe I'll give them another shot but probably not.

I just love coming to this place, every time I be up this way. I love the customer service it is great. I will be coming back soon.

Try to give each place a few chances. I feel that is generous considering nails are expensive. I went in for dip and that is not at all what I got. UV light is not necessary for dip. My nails were chunky/clunky, crooked, and warped. The nail tech spent the entire time only telling me how she wanted to go on an out of town shopping trip and wouldn’t listen to how I wanted my nails done. I asked if she could make them less chunky maybe by filing them more narrowly. She said it wouldn’t look good because they would look like “baby nails”. If she had done them correctly in the first place I wouldn’t have had to even ask her that. I was charged $15 more than the other shop I usually go to and I still tipped 20%. Had to go back to my usual nail place that I diverted from (only to save time) and get them fixed. Other places like Wendy’s are a lot cheaper and will actually give you what you want. Hard pass.

I have been going there for several years. Always have been happy with their work. Only complaint is too much foreign speaking. I always think they are talking about me

If I could give this place no stars I would. It was nasty that the staff used the same tools on everyone. Staff does wash the tools but most places give each individual customer their own set that they put away when the customer is gone to use every time they come. There are not liners in the spas when you request a pedicure and are constantly stopping to talk to each other about customers. I thought because there were good reviews it would be great but absolutely not. If you are thinking you want dip please don’t!! If you previously had dip staff make you take it off yourself and when they finally come and help they pick the excess off with a cuticle remover tool. When done with the dip and shape up, if there is excess dry dip on your skin they leave It there. After asking to fix it, the dip is still on my skin after leaving. When they pull out the drill it has tape all over it and the drill moves slow. I am highly dissatisfied and would not wish this place on anyone.