Quick Facts About Amina Express Hair Braiding
Strengths:
1. Friendly and welcoming atmosphere: Many customers appreciate the friendly environment at Amina Express Hair Braiding. The staff is described as kind, professional, and sweet, creating a positive and comfortable experience for customers.
2. Skilled and talented braiders: Multiple customers highlight the skill and talent of the team at Amina Express Hair Braiding. They mention being satisfied with their braids and commend the braiders for their expertise. This indicates that the salon has experienced and capable braiders who can deliver high-quality results.
3. Consistent and reliable service: One customer mentions being a loyal customer for over five years, indicating that Amina Express Hair Braiding consistently provides satisfactory service. This demonstrates that the salon is dependable and can be trusted to consistently deliver good results.
4. Catering to specific hair care needs: Amina Express Hair Braiding is commended for its ability to handle specific hair care needs. One customer mentions that the salon has been a great help in caring for their daughters' hair, which is affected by competitive swimming. This shows that the salon is attentive to individual customer needs and can provide appropriate services accordingly.
5. Affordable prices: Pricing is mentioned positively by multiple customers. One customer mentions that the services are fairly cheap compared to other braiding shops they have visited. Affordable prices can be a significant strength for attracting customers and building a loyal customer base.
Weaknesses:
1. Inconsistent communication about pricing and hair length: One customer shares their negative experience regarding inconsistent communication about pricing and hair length requirements. This inconsistency can lead to confusion and dissatisfaction among customers. It is important for the salon to ensure clear and accurate communication about pricing and other requirements.
2. Longer wait times: While one customer mentions that wait times are not significantly different from other braiding places, there is a mention of a shortage of workers affecting wait times. This suggests that the salon may face challenges in managing wait times, which can be a weakness as long wait times may deter potential customers or cause frustration among existing ones.
3. Lack of flexibility with hair length: A customer highlights an issue with the salon's ability to handle shorter hair lengths. They mention feeling blamed for following the salon's instructions about purchasing 18" hair, only to be told that longer hair should have been used. This lack of flexibility in handling different hair lengths can lead to customer dissatisfaction and limit the salon's ability to cater to a diverse range of customers. Clear guidelines and communication about the salon's hair length preferences would be beneficial in addressing this weakness.
4. Need for advance appointments: One customer suggests making appointments at least a week ahead to ensure timely service. While this may be a minor inconvenience, it indicates that the salon may face high demand and may struggle to accommodate last-minute appointments. This could result in potential customers seeking services elsewhere if they are unable to secure appointments at their preferred time.
Conclusion:
Overall, Amina Express Hair Braiding has several strengths, such as a friendly atmosphere, skilled braiders, consistent service, specific hair care expertise, and affordable prices. However, there are a few weaknesses, including inconsistent communication about pricing and hair length, longer wait times potentially due to a shortage of workers, inflexibility with handling shorter hair lengths, and the need for advance appointments. Addressing these weaknesses could help the salon improve customer satisfaction and attract a larger customer base.
Best TL Reviews
This is Thee Best Place To Get Your Hair Braided, They are Very Friendly and I have been coming here Since I Moved to Georgia 2015, I RECOMMEND IF YOU WANT TO HAVE IT DONE RIGHT COME AND EXPERIENCE WHAT I HAVE AND YOU WILL HAVE MEMORABLE Moments in a Family Setting … I Enjoy Myself Each time I go… Friendly environment check it out you’d be satisfied???????????? ????????????????????????????????????????
I went to get knotless braids here 2x. They were on time, fast and I loved my braids on both occasions. They were fairly cheap considering I travel and visit alot of braiding shops. I would recommend them your looking for a good reliable braider.
I have been taking my 2 daughters to Amina’s for braiding every 1-2 months or so for the last 5+ years. Ms Amina and her team have always been very kind, professional and braided my girls very well. My daughters participate in competitive swimming and therefore need consistent hair care, and Ms Amina has been a gem for us especially knowing it is hard to find a good braiding place in the northern suburbs close to home.
In my opinion, wait time is not any different than any other braiding place. Most businesses including airlines, food industry, schools etc have been affected by shortage of workers ; and the hair braiding shops are not immune to this. If you understand this and wear your ‘hat of patience’ during this hard economic times and understand that they are doing their best to provide the best service , you will not be disappointed. They do a fantastic job !!
I have been to Amina’s salon for braids a few times and each time I have left very satisfied with my braids. Wether it’s Amina herself of one of her staff they make sure your satisfied with your service before you leave the shop. Amina is the absolute best. Very awesome in her gift of braiding. She is also such a sweet and honest person.
I am a devoted customer, Amina and her ladies are gifted, quick, and affordable.
THANK YOU LADIES!
I’ll see y’all soon again!
I called to make an appointment and was told the cheapest price for box braids is $160 and I asked what length it had to be and was told to buy 18” hair in order for it to be $160. I arrived to the braiding shop and I was tended to, but I noticed the hair Braider adding hair to make the length longer (I had no problem with that) she did majority of my head and later another hair Braider came to help her with the remainder of my hair (she probably braided like 5 braids) however, the lady who came to help the lady who was initially braiding my hair told me “next time don’t buy 18” hair it makes it more work” I was instantly bothered so I responded and said that I was told on the phone to get 18” hair so… and then she said “42” hair you should get instead” and I asked her would it still be $160??? And she said yes, but I honestly didn’t believe that. I just don’t understand why she made it my problem as if they weren’t the ones who told me on the phone to buy 18” hair?? Like maybe you should change the length if you cannot handle braiding shorter hair… I don’t think that concern should’ve been on me because again I was going off of what I was told. It should be on the staff and it should be discussed on lengths they can and can’t handle braiding. The ladies were friendly, I just didn’t appreciate feeling at fault for something I was told to buy. Overall, I won’t be a repeating customer.
I have done business with Amina Express Hair Braiding for the last 7 years and I am always happy with their service. They are really good at what they do. They provide excellent service and all at a fair price. It is recommended to make your appointments at least a week ahead so that you are sure to be service on arrival. I am very happy customer. They are fantastic.
I love Amina & the ladies that accompany her services. I have been using Amina for about 2-3 years now & I think they are excellent at what they do! Amina gives her most honest opinion & feedback on what style will or will not work for me & for that... I appreciate her. I haven’t been in there and seen where the ladies didn’t do a great job on mine or other’s hair. I’m would recommend making an appointment within a 5 day or more time frame and come with your hair clean & fully blowed dried. They are the sweetest ladies...& they have good movies to enjoy too.????