Colin's Barber Shop

+1 901-358-0005

2220 Frayser Blvd, Memphis, TN 38127 United States of America

Open Today: -

Quick Facts About Colin's Barber Shop

Colin's Barber Shop has received both positive and negative feedback from customers. In order to assess the strengths and weaknesses of the place, we will analyze the comments provided.

Starting with the strengths, one recurring theme in the comments is the long-standing relationship between customers and their preferred barbers. Customers express loyalty and satisfaction with their regular barbers, such as Frank and Tez, who have been cutting their hair for many years. This indicates that the barbers at Colin's Barber Shop have built strong connections with their clients, and provide high-quality service. The positive experience of the customers is illustrated by the statement that the reviewer hopes their son will continue to go to Frank even into adulthood.

Another strength mentioned is the professionalism and classiness of the barbershop. Customers describe the atmosphere as professional and mention the supreme owner. This indicates that the management of Colin's Barber Shop maintains a high standard of professionalism, which contributes to a positive customer experience.

Furthermore, the comment about the peaceful and friendly environment suggests that the barbershop fosters a welcoming and comfortable atmosphere. Customers value being able to engage in conversations about sports and bring along friends for haircuts. Additionally, the mention of an area for women to experience a new hairstyle suggests that Colin's Barber Shop is inclusive and caters to a diverse clientele.

Despite these strengths, there are also several weaknesses highlighted in the comments. One common complaint is the long wait times. One customer mentions waiting for a couple of hours on a busy Saturday, while another comments on the barbers taking too long on one head. These comments indicate that Colin's Barber Shop may struggle with managing customer flow and minimizing wait times. If customers are consistently experiencing long waits, it can lead to dissatisfaction and potential loss of business.

Another weakness mentioned is the issue of inconsistent pricing. One customer describes having an unpleasant experience when the barber initially quoted $15 for a haircut but then increased it to $27 after discussing the desired style. This inconsistency in pricing can create confusion and dissatisfaction among customers. Establishing transparent and consistent pricing policies is important for maintaining customer trust and satisfaction.

Another weakness highlighted in the comments is the crowdedness of the barbershop. Multiple customers mention that the shop is always crowded, leading them to leave without getting a haircut. This suggests that Colin's Barber Shop may struggle with managing customer demand and providing efficient service. The comment about the shop taking three or more hours to cut hair further supports this concern. Long wait times and crowdedness can negatively impact the customer experience and deter potential customers from returning or recommending the place.

In conclusion, Colin's Barber Shop has several strengths, including long-standing relationships with loyal customers, professionalism, and a welcoming atmosphere. However, the weaknesses such as long wait times, inconsistent pricing, and overcrowding need to be addressed in order to improve the overall customer experience and maintain customer loyalty. Efficient customer flow management and transparent pricing policies are areas that require attention to enhance the strengths of the barbershop and mitigate its weaknesses.

Best TL Reviews

I've been taking my son here for 10 plus years since he was 2. He is seen by Frank. Others have cut it too and did a wonderful job but Frank is his regular barber and we love him to pieces. Hopefully my son will continue to go to him when he is an adult!!! I'm sure he will!!

Nick did a great job on my sons head. Make sure you sign in early because you will wait a couple of hours if really busy, like a Saturday.

Good place for a chop, ask for Tez if you got kids. This place will fade you faster than p-diddy in the 80s

Took my 7 year old to get a hair cut and the guy says 15.00 ok cool. So he says how he want it cut, I replied a mohawk. Then he says I that's 27.00 never again.

The classiest barbershop in the city professional atmosphere great barbers and supreme owner. I am a lifer been there for almost 10 yrs my youngest son is 7 and this is where he got his first cut and we still here.

I wouldn't really know how good they cut hair, because every time I've came in they were always crowded. Each time I've came in, I would leave. They take too long on one head. I'll never be back. And I wouldn't recommend this place to nobody.

It shouldn't take 3 or more hours to cut hair multiple bad experiences been attending this barber shop since i was a kid and it really has gone down they should be more considerate of their patriots time whether they are walk-ins or appointments

Peaceful friendly place where you can blend into Sports conversations take along a friend for haircut & there is an area for women to experience a New hairstyle & feel good about yourself when you leave!!! Awesome Staff please visit!!! Keep the laughter going forward Brothers!!!