Classy Nails

+1 562-944-6855

13433 Telegraph Rd, Whittier, CA 90605 United States of America

Open Today: -

Quick Facts About Classy Nails

Classy Nails Place has received multiple negative comments from customers, highlighting various weaknesses in their service. These weaknesses include poor attention to detail, unprofessionalism, subpar work quality, lack of customer service, and a disregard for customer satisfaction.

One of the common complaints is the lack of attention to detail. Customers have expressed dissatisfaction with the sloppy and misshaped nail job they received. One customer even mentioned that their nails were not filed correctly, resulting in a bumpy and uneven finish. This shows a lack of skill and precision from the nail technicians at Classy Nails Place.

Furthermore, customers have also expressed disappointment in the unprofessionalism displayed by some of the staff members. One customer reported that a nail technician started cutting their cuticles with a drill bit, which is not a standard or acceptable practice. Another customer mentioned that the employees rushed their appointment due to walk-ins, making them feel like they were not a priority. These instances of unprofessional behavior reflect poorly on the salon and can negatively impact the customer experience.

The quality of their work has also been called into question. Several customers have mentioned that their nail polish started chipping or lifting just a few days after the service. This indicates a lack of skill or proper technique in applying and curing gel polish. Additionally, one customer even claimed that their gel manicure nails started coming off due to excessive acrylic around the edges of their cuticles. These issues with the longevity and durability of the nail services suggest a lack of expertise or attention to detail.

Customer service is another area where Classy Nails Place falls short. In one instance, a customer mentioned how they were overcharged for their services, which is a disappointing experience for any customer. Another customer complained that the salon only accepted cash payments and failed to inform them beforehand. This lack of transparency can lead to frustration and inconvenience for customers. Additionally, one customer described how their daughter was treated disrespectfully and physically hurt by the nail technicians after a misunderstanding regarding payment. Such behavior is completely unacceptable and reflects a complete disregard for customer satisfaction and well-being.

The salon's response to customer complaints has also been lacking. In one instance, a customer expressed their concerns about their chipping gel polish and was met with indifference from the employee. The customer felt that their concerns were not taken seriously and that the employee was not interested in addressing the issue or finding a solution. This lack of empathy and accountability from the salon demonstrates poor customer service and a lack of willingness to rectify mistakes or improve their services.

Despite these weaknesses, it is important to note that Classy Nails Place does have some strengths. Unfortunately, the comments provided do not highlight any positive aspects of their service. However, it is worth mentioning that they have been in business for a certain period of time, indicating that they do have a customer base. Additionally, it is possible that there are customers who have had positive experiences but have not left a comment.

In conclusion, Classy Nails Place has several weaknesses that are evident from the negative comments provided. These weaknesses include poor attention to detail, unprofessionalism, subpar work quality, lack of customer service, and a disregard for customer satisfaction. These factors contribute to a negative customer experience and should be addressed by the salon in order to improve their reputation and retain customers.

Best TL Reviews

Worst place to go. I was here from out of state and for one this place couldn’t match to do any pictures I was showing them off my phone. I still decided to stay and give them the benefit of the doubt and I was so upset of how sloppy this lady left my nails. Not even filed right. Nothing. My nails are bumpy and so misshaped. To top things off, we were over charged. I DEFINITELY DON’T RECOMMEND ANYONE WASTING ANY MONEY HERE, especially not $201 dollars that we were charged ????????

Went in for a fill with Linda and she noticed I had a Halloween design on my nails and asked who did them. I told her I had a gift card to Rose nails and she started cutting my cuticles with her drill bit. I didnt want her to paint my nails just a clear coat and she did such a messy job. Ive been going to Linda since I was in the 6th grade and Ive never had her do anything like this to me before.

I just got a male manicure at this place and is subpar, NOT GOOD.I could have do. I don't recommend this place. Waste of $25. Date: April 6th.

terrible experience this was my 2nd time here. completely messed up my nails

they are ruined ive never seen a job like this before in any salon. i was an appointment specifically with linda and she started rushing all because there was some walk ins im your first priority. Anyone can agree these are disgusting!

Horrible experience!

I asked for a simple gel manicure and the lady must've painted my nails with regular nail polish and placed them under the uv light. Nail polish melted maybe 5 minutes after I left. Didn't want to deal with going back and bought an instant manicure from the pharmacy. Do not recommend going here!

Unprofessional ! Nothing classy about this place!!!

My daughter had a horrible experience here !!! She normally pays with debit everywhere. They didn't warn her it was a "cash only" business before they started. Seriously? What businesses don't accept cards these days? So they felt they had the right to yell at her and physically go into her purse to take her ID while she went to the bank. After they publicly humiliate her in front of everyone, she returns to pay $3 for only removing gel from her nails. She tells them she doesn't want to paint her nails anymore. But they tell her that they started and now she has to paint them. So they make her stay and now proceed to take their anger out on her nails and physically hurt her. The outcome was terrible painted nails and injured fingers. Work quality definitely reflects their shameful and disappointing customer service. How are they even in business when they have no shame in treating their paying customers with such disrespect? My daughter's first and last experience here. I definitely do NOT recommend this place !

Will not be going back. My gel manicure nails started coming off due to too much acrylic around the edge of my cuticles. They started to lift 2 days later. Not happy at all.

I'm extremely disappointed with their service!! I had my nails filed and a pedicure. The gel polish started to chip after 5 days, I walk in to the shop to show lind and ask if i can make an appointment for tomorrow to have them fixed. She seemed bothered and uninterested with my concerns. She stated they dont work by appointments and I would have to walk in later in the day since their busy in the morning. So basically my problem wasn't her concern in the morning. How funny how a business can treat a customer this way as if I got a free nail job. I always tip well and I never complain about their price. Truly disappointed after 9 years of coming to this place # pls train your new Male employee