Quick Facts About Hendrick’s Barber Shop
Hendrick's Barber Shop has several strengths and weaknesses based on the comments provided.
Strengths:
1. Skillful Barbers: The shop is known for its talented barbers who consistently provide amazing haircuts. Customers appreciate the attention to detail and precision in their cuts.
2. Quality Service: The barbers at Hendrick's Barber Shop take their time to ensure that each customer is satisfied with their haircut. They are attentive and provide a high level of personal attention.
3. Welcoming Environment: Customers feel comfortable and welcome at this shop. The barbers greet everyone with a fist bump, creating a friendly and inclusive atmosphere.
4. Spa-like Experience: The shop offers additional services such as hot towel shaves and peel-off face masks, giving customers a spa-like experience during their visit.
5. Clean and Professional: The shop is well-maintained and clean, creating a professional atmosphere that adds to the overall customer experience.
Weaknesses:
1. Long Wait Times: One recurring complaint is the lengthy wait times at Hendrick's Barber Shop. Some customers find the wait times to be excessive, which can be a deterrent for those who are impatient or have time constraints.
2. Appointment Availability: While it is recommended to make reservations, it is not mentioned whether the shop offers an easy and efficient appointment system. It is important for customers to have a convenient way to schedule appointments to avoid long waiting periods.
3. Inconsistency in Service: While most customers are satisfied with their haircuts, one commenter mentioned a negative experience where the barber cut their hair shorter than requested and was rough with the straight razor. This inconsistency suggests a potential lack of quality control among the barbers.
4. Lack of Communication: The commenter who had a negative experience did not remember the name of their barber, making it difficult for the shop to address the issue and prevent similar incidents in the future. Clear communication between customers and barbers is essential for a positive experience.
5. Limited Information on Pricing: The comments do not provide specific information about the pricing structure at Hendrick's Barber Shop. Lack of transparency in pricing can be a drawback for potential customers who prioritize knowing the cost beforehand.
To address the weaknesses, Hendrick's Barber Shop should consider implementing the following strategies:
1. Improve Wait Time: Management can explore ways to reduce wait times by optimizing scheduling, providing online appointments, or hiring additional barbers during peak hours.
2. Enhance Communication: Encourage barbers to have open communication with customers, ensuring that they understand and meet their expectations before and during the haircut.
3. Quality Control Measures: Implement regular training and monitoring programs for barbers to maintain consistent service quality. This can include customer feedback mechanisms and performance evaluations.
4. Transparent Pricing: Display a clear and comprehensive price list at the shop or on the website to provide customers with transparency regarding the cost of services.
5. Encourage Customer Feedback: Implement a system where customers can provide feedback or reviews after their visit, allowing the shop to address any issues promptly and improve overall customer satisfaction.
Overall, Hendrick's Barber Shop has several strengths, such as talented barbers, a welcoming atmosphere, and high-quality service. However, there are areas for improvement in terms of wait times, consistency, communication, and pricing transparency. By addressing these weaknesses, the shop can ensure a better overall customer experience and attract more loyal customers.
Best TL Reviews
Every barber there can do an amazing job, the wait is just to much for me. I'm an impatient person. The wait times are ridiculous sometimes, that's because quality takes time. So lets say about 40 minutes a person, per cut. That's without the king treatment. If you're smart, call in for a reservation. Definitely a great babershop and environment in general.
Great place, they are pretty busy but make sure to get you in and out and do their cuts perfect.
Best barbershop mid island. The closest thing you can get to a spa in a barbershop. Hot towel shaves, personal attention, peel off face masks and of course amazing haircuts at an amazing value.
Highly recommend this place , very clean and professional ???????? jeffrey the barber is one of the best in there i posted his work !
Wow what a great Place everyone was super friendly. The Barbers all greated every customer with a fist bump. There is no mentality there that makes ppl feel uncomfortable. Just welcomed. They do a great job to and the prices are perfect found our new shop
This shop is great. The people the atmosphere amazing. Very satisfied with the whole experience. They gave my boys a great cut. Clean cut and exactly what we ask for.
I don’t remember the name of my barber (when you walk in, on the left wall last chair all the way back) I didn’t have an apt but I didn’t wait long, maybe 10 mins. I showed him a picture of what I wanted, he started cutting my hair. The haircut took a while, I’d say about an hour and a half. He cut it way shorter than I asked but I didn’t really care about that. But when he started shaping with the straight razor, I shoulda stopped him. My instinct was telling me to say no to the straight razor but I saw the place has many good reviews so I let him. He was very very rough with it, he angled it higher, (maybe about a 60 degree angle) because it was giving a lot of razor burn, and then I felt a burn by my ear and saw he panicked a little. He sliced a good chunk. I had about a 1/4 inch long flap of scalp hanging near my right ear. He went to get that powder to stop the bleeding. I let him stop it and the powder was all caked up to stop the bleeding. He asked if I wanted a shave, I declined, I just wanted to get the hell out of there. When I left it continued to bleed and I just kept pressure on it for a while until it finally stopped bleeding. I have sooo many cuts on my scalp, such bad razor burn. I have my usual barber I always go to, I didn’t go today cause she wasn’t in but I learned my lesson. Never cheat on your barber. Lesson learned.
Every barber that I have had there is amazing, they spend a lot of time with you and are meticulous. The best haircut I ever had was the one they did for my wedding day this past October. They are always so upbeat and the music makes you want to stay beyond your cut. Highly recommend!
Place Pictures
Hendrick’s Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 03:00 PM |
How to go there
Location
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