Oceana Nails and Day Spa

+1 234-803-2213

4218 Center Rd, Brunswick, OH 44212 United States of America

Open Today: -

Quick Facts About Oceana Nails and Day Spa

Oceana Nails and Day Spa is a nail salon and spa located in Brunswick. Based on the comments provided, there are several strengths and weaknesses that can be identified.

Starting with the strengths, one recurring positive aspect mentioned in the comments is the friendly staff. Multiple customers express their satisfaction with the friendliness of the staff members and describe the atmosphere as welcoming. This suggests that the salon prioritizes customer service and creates a pleasant environment for visitors. Additionally, the presence of a play area for kids is highlighted as a positive aspect by a couple of customers, indicating that Oceana Nails and Day Spa caters to families and provides a child-friendly space.

The convenience of the location is also mentioned as a strength. Being situated in Brunswick makes it accessible for customers in the area, potentially attracting a larger customer base. Another positive comment is related to the thoroughness and care shown by the staff when attending to a customer with a specific condition (psoriasis). This indicates that the salon is attentive to individual concerns and capable of providing specialized services.

In terms of pricing, one comment mentions that the prices at Oceana Nails and Day Spa are comparable to other salons. This suggests that the salon offers competitive pricing, which can be seen as a strength for attracting customers.

Moving on to the weaknesses, several negative comments focus on the quality of the service provided. The most common complaint is related to the subpar pedicures received by some customers. Complaints include rushed service, pain during the treatment, poorly applied polish, and missing areas. These concerns reflect a lack of attention to detail and inadequate skill on the part of certain staff members. The negative experiences outlined in the comments may indicate a lack of consistency in the quality of service.

Another weakness mentioned in the comments is the cleanliness of the salon. One customer expected a higher level of cleanliness and was disappointed by what they perceived as a lack of cleanliness. Addressing this issue could be crucial in improving customer satisfaction and attracting more customers.

Despite the negative experiences shared by a few customers, it is worth noting that there are also positive reviews highlighting the quality of work and atmosphere. However, the negative comments should not be disregarded, as they point out specific problems that need to be addressed to ensure customer satisfaction.

In conclusion, Oceana Nails and Day Spa has strengths such as friendly staff, a convenient location, a child-friendly environment, and competitive pricing. However, there are weaknesses regarding the quality of the service, including rushed and subpar pedicures, inconsistent application of polish, and cleanliness concerns. These weaknesses need to be addressed in order to maintain and improve customer satisfaction at the salon.

Best TL Reviews

Stopped here on a whim because I had some time to spare before my next commitment and I am pretty disappointed in the quality of the pedicure. I feel like the attendant rushed through the beginning and was too fast with the equipment and hurt me when he was pushing back the cuticles and trimming. The polish was poorly applied and as you can see from the picture, he completely missed half of my smallest toe with the polish. He gave me a nice leg massage but for over 40 dollars, the quality should have been better. I will not be returning.

Been going there for years, love the quality of work and atmosphere.

This was honestly the WORST pedicure I've ever had. And it was likely the most expensive pedicure I've ever had. $38 for a terrible pedicure! I'm sick over how much I just spent for such a bad job. The man who did my nails was watching Netflix most of the time he was working on my nails. The calluses are all still on my heels and he actually missed half of painting one of my nails. How is this place still in business?!

Had my nails done by Cindy today and she was amazing! I walked in and was taken right away. My nails are usually hard to polish since they are so short and brittle but she did awesome. She even put a little pumpkin sticker on them for me for Halloween! They came out awesome and you can't beat the price ($25 for gel manicure and their other prices are posted on their website). The entire atmosphere of the salon was very laid back and it felt like I was at someone's home the way everyone was talking to each other. Will definitely go back!!

10/10 Recommend! The staff is very friendly, and they are always attentive. I book all my appointments with Jazmine. Be sure to ask for her, she will take diligent care of you!

I never have problems with chipping or snagging - ALL of my Gel manicures/pedicures have lasted well over two weeks! I am impressed every time I come in! :)

Convenient location in Brunswick. They were a very friendly family owned business. Was nice that they had a kids play area and cute seats for kid pedis.

Quality wise It’s ok. I got a gel mani and regular pedi. The manicure and pedicure were pretty good but the painting/gel was a little sloppy. The price is about the same as other salons.

Super friendly people. Very thorough when it came to what I needed which was not your ordinary request. I have psoriasis and every once in a while it becomes out of control on my foot. I didn't know what to do and was afraid of missing work( bricklayer). She did a great job and relieved my stress

I took my 4 year old to get a pedicure and the bear chairs were adorable. She had a great time and kept saying she wanted to come back. The staff was extremely kind. I do like how they also had a play area for kids. The only downside was it wasn't as clean as I thought it would've been.