Posh Nails

+1 704-862-0120

3884 W Franklin Blvd, Gastonia, NC 28052 United States of America

Open Today: Closed

Quick Facts About Posh Nails

Posh Nails place has both strengths and weaknesses based on the comments provided. Some of the strengths include:

1. Talented nail technicians: Many of the comments mention that the nail technicians at Posh Nails are highly skilled and talented. Julie and Amanda, in particular, are praised for their amazing work and for consistently delivering satisfactory results. One customer even refers to them as the "Queens of nails in Gastonia."

2. Good selection of gel colors: The salon is commended for having a wide range of gel colors to choose from. This is seen as a positive aspect by customers who like to have a variety of options for their manicures.

3. Polite and friendly staff: Some customers mention that the nail technicians are polite and friendly, providing good customer service. One customer specifically mentions that the lady who did their deluxe mani/pedi was nice and made their feet and hands feel soft.

4. Availability of immediate appointments: One customer points out that they were able to get immediate service without having to wait for a long time. This indicates that the salon may have good availability and the ability to accommodate customers quickly.

However, there are also some weaknesses mentioned in the comments:

1. Inconsistent quality: Several customers complain about the inconsistent quality of the services provided at Posh Nails. While some experiences were positive, others were extremely negative. One customer mentions that they had a great first experience but a terrible second visit, with the nails lifting within a week and the set being bulky.

2. Poor nail job: Some customers express dissatisfaction with the quality of the nail work. Issues mentioned include nails being cut too short resulting in bleeding, acrylic not being properly applied, streaking polish, and nails not being fully covered. These comments suggest that there may be a lack of attention to detail and expertise in delivering flawless nail services.

3. High prices and quoted discrepancies: A common complaint is the high prices charged by Posh Nails. One customer mentions being quoted one price but charged another after the service. This can be frustrating for customers who expect transparency and accurate price estimation. Additionally, the perception of being overpriced without a clear justification is mentioned.

4. Poor time management and customer service: Some customers criticize the salon for its poor time management and customer service. Long wait times are mentioned, with certain customers being made to wait for hours due to the salon's handling of appointments. The lack of communication and rudeness from the staff are also highlighted, indicating a need for improvement in these areas.

In conclusion, Posh Nails place has its strengths in terms of talented nail technicians, a good selection of gel colors, and polite staff. However, there are weaknesses to consider, including inconsistency in service quality, poor nail job experiences, high prices, and issues with time management and customer service. Addressing these weaknesses could help enhance the overall customer experience at Posh Nails.

Best TL Reviews

I typically come here to get my nails done. Today was one of the worse times I’ve ever gotten my nails done first The lady cut my nail so short into my quick I bled then didn’t get the excess acrylic from under the nail after she put the acrylic on my thumb and middle finger on my left hand is really obviously sideways the thumb on my right hand has streaking polish and not fully covered and I paid 50$ it took 2 hours for her to do my nails. I’ve always came here and haven’t made a big deal about a lot of issues but I’m pretty sure I won’t be coming back.

My daughter got medium length ballerina shaped nails with snowflakes and loves them. The nail tech was able to get us in right away and only worked on her the whole time.

Julie and Amanda do Amazing work, they are the Queens of nails in Gastonia. I am Always satisfied everytime I go there .. Highly recommended

Over priced. Qouted one price, then was charged another after the service! Polish job was HORRIBLE.

Only reason why I gave two stars because lady who actually did my deluxe mani/pedi was nice and did a great job making my feet and hands feel soft. She was polite.

Poor customer service, over priced will have you sit there for hours because of other people have “appointments” if you’re low with nail techs and doing appointments base at the moment just say it. People don’t need to sit that long thinking they’re up next, and be told ma’am be patient after another lady gets out of the chair. How rude people got things to do not sit in the chair because of other people got appointments Julie do better.

They are very professional and super talented! I go here often. It’s near my house and they never disappoint.

I’ve been going to the tech Amanda for over four years now and she never lets me down! Julie is also a great pick as well!

I have been to this salon twice. The first time was great. They have a good selection of gel colors. Julie done my full set and did exactly what I wanted. Although her child and another co worker was running around the shop it was still a nice set of nails. The last visit was awful !!!!! Done by a lady they called “mama”or “ma” she sat at the 3rd desk , assuming she is one of the workers mother. I had gotten a full set the nails was literally lifting in the same week my thumb was not straight and the whole set was bulky.. they are overpriced for no apparent reason .