USA Nails

+1 716-648-6225

5999 South Park Ave #12, Hamburg, NY 14075 United States of America

Open Today: -

Quick Facts About USA Nails

USA Nails place has both strengths and weaknesses based on the comments provided. Let's analyze them in detail.

Strengths: 1. Friendly employees: Many commenters mentioned the friendly and kind nature of the employees at USA Nails place. This indicates that the staff has good customer service skills, creating a positive and welcoming atmosphere for customers. 2. Quick service: Several commenters appreciated the fast service and getting their nails done in a timely manner. This shows that the salon values efficiency and respects customers' time. 3. Good results for gel manicures: Some customers expressed satisfaction with the gel manicures they received at the salon. They mentioned that their nails looked beautiful and received compliments on the results. This suggests that the salon has skilled nail technicians who can achieve desirable outcomes for gel manicures. 4. Affordable prices: A few commenters mentioned that the prices at USA Nails place were reasonable and affordable. This is a positive aspect as it attracts customers who are looking for quality services at a fair price. 5. Accommodating appointments: One customer mentioned being able to get an appointment on the same day even when the salon was booked. This shows that the salon strives to accommodate customers and meet their scheduling needs.

Weaknesses: 1. Poor quality work: One customer complained about the poor quality of the manicure received. They mentioned multiple cuts near the cuticles and the peeling of the matte topcoat shortly after the service. This indicates a lack of attention to detail and proper application of the products. 2. Rushed service: Another customer mentioned feeling rushed during their visit, resulting in a bad paint job with air pockets and messed-up corners. This suggests that the salon may prioritize quantity over quality when it comes to serving customers, which can lead to unsatisfactory outcomes. 3. Inadequate customer service during acrylic nail removal: One customer had a negative experience during their acrylic nail removal process. They mentioned being left to soak in acetone for an extended period and having to request assistance due to skin irritation. This indicates a lack of attentiveness and proper care during the service. 4. Inconsistency in service quality: One customer mentioned having great experiences at USA Nails place in the past but had a disappointing visit during their most recent appointment. This suggests that there may be inconsistency in the quality of services provided, which can be frustrating for customers seeking reliable and consistent experiences.

In conclusion, USA Nails place has strengths such as friendly employees, quick service, good results for gel manicures, affordable prices, and accommodating appointments. However, there are weaknesses in the form of poor quality work, rushed service, inadequate customer service during acrylic nail removal, and inconsistency in service quality. These strengths and weaknesses should be considered by potential customers to make an informed decision about visiting the salon.

Best TL Reviews

I waited about half an hour to get my nails done, which wasn’t too bad considering they seemed busy. Very friendly employees, and I enjoyed the conversation I had while getting my nails done, but the quality was just very poor. I walked out with four or five cuts near my cuticles from where they nicked me with the nail drill. On top of that, the very next day the matte top coat on my nails started to peel off. As I’m leaving this review, I now have 8/10 nails that have peeled. Clearly the layers of polish under the top coat were still wet when they applied the matte finish. Not just that, the heat machine they used to dry the gel polish burned my pointer finger and I left with a mark from that as well. I paid $80 for a $50 service because I was thankful they could get me in before close, but at this point I’m regretting leaving that extra $30.

Edit: I cannot come back to get them fixed, as I live out of town.

I love this nail salon I’ve been going for a few months now. Every set I’ve had done of the gel polish has been prettier than the last. They always get me in fast and they are very friendly. I definitely recommend and will continue to exclusively get me nails done here =]

I don’t get my nails done often, and I’ve gone to U.S.A. nails in the past and had great experiences. Today not so much, I got a full set and everything seemed great at first, until more business was coming in…I felt like I was then being rushed which resulted in a bad paint job, I had air pockets in the polish, and some corners were messed up…I had requested to just remove the polish and just do tips with the color, but the person who took care of me just used remover to touch up the air pockets and the corners and just said I didn’t try my nails long enough…I was extremely saddened that I was rushed due to customers coming in…I won’t be returning.

Went in for acrylic nail removal - the business was short staffed, but rather than turning clientele away continued to accept every walk in. Was left to soak in acetone for 40 minutes and had to ask to be attended to because my skin became irritated. This is the finished product of what I was charged for. Would not recommend.

I come to this nail salon every other week to have a gel manicure & have had excellent manicures & exceptional service everytime I come in. The owners are kind and talented & I recommend them to anyone looking for a good manicure in Hamburg! I’d give more stars if I could!

They gave me the best nails I could ask for for my graduation. I came in with pictures and they made sure I got exactly what I wanted. I happen to have a broken finger that can’t straighten and have had nail techs be rough but they were so gentle! She took her time and was thorough. They were able to give me an appointment day of even when they were booked. It was super affordable too! They are super up to date with the latest nail styles such as butterfly glitter, rhinestones, 3D flower nail art, Louis Vuitton stickers, dip nails and so much more. Highly recommend ❤️

Second time here . And super happy with my nails . Got compliments with my first tips gel I got from here and they lasted 2 weeks , and I did a lot of hands on activities . So that’s a plus. Their prices are also pretty cheap . Can’t go wrong , plus they are super friendly and take care of you quickly. The first time I went here I was in a rush , I had one girl doing my pedi while another doing my mani tips at the same time.

I come here for acrylic nails every few weeks for the past year! I can’t recommend this place enough! The staff is very friendly and kind and the service I receive is amazing!