Quick Facts About Solar Nails
Solar Nails seems to have mixed feedback from customers, with both positive and negative experiences. It is important to consider both the strengths and weaknesses of the salon based on the comments provided.
Strengths:
1. Selection of colors and designs: Several customers mentioned that Solar Nails has a large selection of colors and designs to choose from. This can be a strength for customers who enjoy variety and unique nail designs.
2. Convenient hours and availability: The salon is open 7 days a week, which can be beneficial for customers who have busy schedules and need flexibility in appointment times. Additionally, it was mentioned that there was never a long wait and the salon was not crowded, ensuring a quick and efficient service.
3. Friendly customer service: Many customers mentioned positive experiences with the staff, particularly mentioning employees like Nancy and John who were friendly, welcoming, and took the time to get to know customers. Good customer service can enhance the overall experience and make customers feel valued and appreciated.
4. Clean salon: One customer commented that the salon was clean, which is an important factor for many customers when choosing a nail salon. A clean and hygienic environment can contribute to a positive experience and ensure the safety and well-being of customers.
Weaknesses:
1. Low quality work and products: Multiple customers expressed dissatisfaction with the quality of the work done at Solar Nails. Complaints included nails lifting or breaking within days of a fill-in, uneven filing, poor shaping, and sloppy polish. The use of low-quality products was also mentioned. This is a significant weakness for a nail salon, as customers expect their nails to last and maintain their appearance for an extended period of time.
2. Lack of accountability: It was mentioned that the owner of the salon does not take ownership of the low-quality work and instead blames the customer. This lack of accountability can be frustrating for customers who are dissatisfied with their experience and may discourage them from returning.
3. Inconsistent work: Some customers mentioned experiencing inconsistencies in the quality of the work depending on the nail technician. This suggests a lack of consistency in training or standards within the salon, which can lead to varying levels of satisfaction among customers.
4. Price versus value: In one comment, a customer mentioned spending a significant amount of money on a full gel set, only to have their nails start coming off and gel polish chipping within a week. This raises concerns about the value for money and whether the prices charged at Solar Nails are justified based on the quality and longevity of the services provided.
In conclusion, while Solar Nails has some strengths such as a wide selection of colors and designs, convenient hours, and friendly customer service, it appears that the weaknesses outweigh these positives. Issues with low quality work, inconsistent results, lack of accountability, and concerns about value for money raise concerns about the overall quality and reliability of the salon. It may be wise for potential customers to consider these weaknesses before making a decision to visit Solar Nails.
Best TL Reviews
Don't do it! Sloppy sloppy work and low quality products. I tried to love them for their perks. I gave them a few tries too. However I got tired and out of money running back because I always had at least one nail or two lifting or breaking within days of a fill in. The owner never takes ownership of her low quality work, always blames you. Ridiculous
I'm not going to mention the uneven filing, poor shaping, sloppy polish, and crooked nail. Even the acrylic on your cuticle. You can see the sloppy work in the pics. I pay too much money for a fill in that it can't even last two weeks and to accept this type of work. I never had this problem with my previous nail tech.
The perks: large selection of colors and designs. It doesn't smell. I never had a long wait. It's not crowded. It's quiet. They are open 7 days a week.
But the low quality work outweighs the perks. I won't be back. That may be why it's always empty.
This was my first time visiting Solar Nails, I just happened to drive up on this location. I’m very glad I decided to try them out. I did not get the gentleman’s name but he was very pleasant and greeted me upon entry. Nancy was really sweet and very nice. I loved how she took her time on my nails while also taking the time to get to know me. Customer service is a big deal to me and their customer service was great! This is my new nail home ????
Good customer service. The guy who did my nails in my eyes did a poor job. I feel that he could’ve taken his time on them. I had a fill in. The actual thumb nail he completely redid is much bigger in width than the original. The nail polish wasn’t cleaned up well. I would’ve kept my plain full set gel with no color if I had known it would turn out this way. I’m sure before I leave for vacation I’ll have them redone.
My experience was amazing! I went to Nancy and she was very quick and her work was very efficient.
I love this nail shop. Nancy and John is super friendly. I feel welcomed every time. Music is nice and low, enough to hear it. I always doze off to sleep. Very happy when my nails are done. You got to check them out. Even open on Sunday ????
Best nail shop in town! Happy birthday to me ????????
I don’t normally come to this nail salon but I was in a rush and needed to get my nails done before leaving town. I came to get a full gel set, pink and white ombré, coffin shaped which was $75. I also got a gel set on my feet. BOTH not even a week later look horrible. My nails started coming off like press on’s and the gel polish is chipping. I spent too much money to end up having to get them done all over again days later. You all should be ashamed! HORRIBLE JOB!
Salon was clean, Customer service was good. Pedicure was nice and my brows were waxed to perfection. I will go back. It was a pleasant experience.
Place Pictures
Solar Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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