Quick Facts About Una Donna Piu Beauty Salon And Spa
Strengths:
1. Accommodating and flexible: The salon was able to squeeze the customer in just two days later and honored the Groupon price without the need for the app.
2. Clear pricing: The salon explained the pricing to the customer, ensuring transparency and no surprises.
3. Skillful stylists: The customer was satisfied with the stylist who did their hair, mentioning that they were able to achieve the desired color change without using bleach.
4. Considerate customer service: The salon went above and beyond by charging the customer's phone when it died during their visit.
5. Varied and customizable color options: The customer appreciated the different depths of color and how it changed depending on the lighting.
6. Positive first impression: The customer expressed high satisfaction and recommended others to try the salon as well.
Weaknesses:
1. Inconsistent service: One customer had a negative experience, mentioning the bleach was left on their hair for too long, resulting in uneven highlights and damage.
2. Poor lighting: The same customer mentioned that the salon's lighting was terrible, making it difficult to assess the color and damage until after they left.
3. Expensive additional charges: The customer mentioned paying an extra $170 for highlights that they did not request, indicating a lack of communication or understanding.
4. Uneven results: The same customer mentioned that one side of their head had more highlights than the other, resulting in an unsatisfactory outcome.
5. Hair damage: The customer reported significant damage and breakage in their hair after visiting the salon, potentially due to the bleach being left on for an extended period of time.
6. Limited service scope: While some customers praised specific stylists for their hair straightening or color skills, there is no mention of other services offered by the salon, potentially limiting their range of expertise.
7. Mixed reviews on makeup services: While one customer had a positive experience with their hair and makeup for headshots, there is no mention of other makeup services, indicating a potential inconsistency in this area.
Best TL Reviews
I ended up emailing the ladies here, as I found them on Groupon. They were able to squeeze me in just two days later and honor my Groupon price without the Groupon; I was having issues with the app. I am not one to trust many people with my hair, especially with a change I have never done before, but I looked past the prior reviews to give them a try.
When I got to the salon, they sat me down, put me in their kimono and towel, and explained to me to the point what the pricing would be and for what.
I went from a dark brown to a purple with zero bleach and it took amazing.
Sarah was the one who did my hair; she was quiet and sweet. They were kind enough to even charge my phone for me, since it died during my visit.
I definitely do suggest giving this place a try, as I had no issues and was treated very well there.
The color changes a bit depending on the lighting and I love that, especially with all the different depths of color.
I will leave an update in a week or two of how the color has lasted but today I am highly satisfied upon first impression.
Paola is amazing stylist She is super sweet and friendly! Definitely will be going back and scheduling with her every time !!
Thank you Paola!
First time here today, but I will definitely go back! I was able to walk right in and get paired with Paola as my stylist. I will be requesting her everytime! She is extremely personable and professional, and you can really tell that she loves what her does. My hair is exactly the way I wanted it
I have been going here for several years, and it’s always an amazing experience! Sabina does a great job mixing the right shades for my highlights, or any shade blonde to brunette that I’ve gotten. It is great to go in for a refreshed look and new color whenever I need it. Una Donna Piu was also the best choice I could’ve made to do my wedding hair, as well as for my bridesmaids! They did a wonderful job, and it was exactly the look and style I wanted. The staff is also very professional and always attentive when scheduling my next appointment :)
DO NOT-I REPEAT-DO NOT EVER COME HERE. If I could give negative stars, I would. The bleach was left on my hair for over an hour’s time and I did not have balayage in my hair nor did my hair look anything even remotely like the photo that I showed. I had straight up highlights and I ended up paying an extra $170. The highlights were completely uneven and the back of my hair was orange!! One side of my head had far more highlights than the other side. The lighting in the salon is so terrible I couldn’t even tell how bad it was until i got to my car and got home. After getting home I realized how damaged and broken it was. My hair was splitting out at the roots and was so incredibly dry. I was in tears looking at my breakage. I have never ever had such terrible damage in my hair after going to a salon. This is the worst part of all. I believe it’s from the bleach being left on for so long. Anyways, don’t waste your money here and please go to another salon
I LOVE this little salon! It's a hidden gem in Winter Park and go there for hair straightening. I went to see Sabina and had a marvelous experience as usual. Every time I go I know I can depend on her to transform my big fuzzy hair into completely straight and soft shiny magic. She is like my fairy Godmother. Her technique lasts longer than any Brazilian blowout or others and it's organic!
Loved my experience. Mary was great mixing up the perfect color for me. She graciously took her time to make sure that I was happy and comfortable every step of the way. I'll definitely go back!
Paola did my hair and makeup for headshot photos. Hair and makeup came out absolutely fabulous! She communicated well, was attentive to my preferences, and very kind. Looking forward to her styling my hair again next week.
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Una Donna Piu Beauty Salon And Spa Info
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Monday | Closed |
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Saturday | - |
Sunday | Closed |
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