Quick Facts About 1 Nails
One Nails place has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the establishment. In order to thoroughly analyze these comments, it is necessary to consider each aspect separately: sanitation practices, quality of work, customer service, pricing, wait times, and overall professionalism. By examining these factors, we can gain a comprehensive understanding of the strengths and weaknesses of One Nails place.
One significant weakness highlighted by multiple comments is the lack of sanitation practices at One Nails place. Customers have reported that the salon fails to sanitize their tools and implements between customers, using the same files and buffing blocks on multiple clients. Additionally, the staff does not wash their hands between customers or require customers to wash their hands before beginning the service. These practices are not only unhygienic but also potentially hazardous to the health of customers. It is indicated that these concerns should be reported to the health department for further investigation. This lack of sanitation is a significant weakness and can seriously impact the reputation and credibility of the salon.
Another weakness mentioned in the comments is the poor quality of work. One customer complains that their nails looked awful after the polish job, while another mentions that the acrylic nails were uneven and likely to lift soon. The use of rough fingernail files and the cutting of cuticles are also mentioned, suggesting a lack of attention to detail and precision in their work. These issues not only lead to customer dissatisfaction but can also cause damage to the nails and skin of the customers. A poor quality of work is a significant weakness for a salon as it affects customer satisfaction and the salon's reputation.
Despite these weaknesses, there are some positive remarks about One Nails place. Some customers express their satisfaction with the work done on their nails and mention that they would recommend the salon. However, these positive comments are outweighed by the negative ones, suggesting that the positive experiences may be exceptions rather than the norm. It is important to note that customer opinions are subjective, and some individuals may have lower standards or different preferences when it comes to nail services.
In terms of customer service, there are mixed reviews. Some customers mention that the staff is friendly and cares about their customers, while others complain about rushed service and having to wait for an extended period. One customer even states that they had to fix the previous customer's nails before attending to their own. This indicates an inconsistency in customer service quality, with some customers receiving satisfactory experiences and others receiving subpar treatment.
Regarding pricing, there is a wide range of opinions. While some customers believe that the salon offers good service for the price, others express dissatisfaction and state that the quality did not match the cost. The negative comments mostly indicate that the prices were not justified by the quality of work received. In these instances, customers felt that they overpaid for a substandard service.
The issue of wait times also arises in several comments. Customers mention long waiting periods, with one person even waiting for two hours to have their nails done. Prolonged wait times can be frustrating for customers, leading to a negative experience and potential dissatisfaction with the salon.
Finally, the overall professionalism of One Nails place is repeatedly questioned in the comments. Customers mention a lack of professionalism, rushed work, and unprofessional behavior, such as rushing the polish job and cutting toenails unevenly. These observations indicate a lack of attention to detail and a disregard for customer satisfaction, resulting in an unprofessional atmosphere.
In conclusion, One Nails place exhibits several weaknesses based on the comments analyzed. These weaknesses include a lack of sanitation practices, poor quality of work, inconsistent customer service, questionable pricing, long wait times, and overall unprofessionalism. While some positive comments highlight satisfactory experiences, the negative feedback outweighs them, indicating a general pattern of dissatisfaction among customers. It is important for the salon to address these weaknesses, particularly the lack of sanitation practices and poor quality of work, in order to improve customer satisfaction and enhance their reputation.
Best TL Reviews
They do NOT sanitize between customers! Using the same files and buffing blocks on multiple customers. Do not wash their hands between customers or have the customers wash their hands before they begin working on them! In all honesty, the health department shoud be notified. The polish job looks awful ????
Very fast, cut my cuticles, the nails will lift soon, very rough with Fingernail files. Acrylic is all uneven . Polish is horrid for gel.
Worst salon I've ever been to for 48$ .
WOULD NOT RETURN OR RECOMMEND TO ANYONE.
I love the work they do on my nails! My Mum enjoys the pedicures. Would definitely recommend.
Been going there for a few years now and i love thus place there friendly and care about there customer's I will recamented them to everyone
I have never had my nails break 3 times in a row before I even leave the place. She filed so hard she bruised my nail. You can see that in the picture I posted.This is ridiculous. Not to mention I waited 2 hours to get them done. But thanks Sandy and Darrell for the Christmas gift anyways.
I have came here many times before and they did an good job for the price. But this time it was horrible, I wanted a full set of acrylics with a blue french tip. It costed $5 extra to do it in blue and they looked horrible.
Had I not had a wedding the next day,, I would have left when the problems started. Rushing customers, had to keep leaving me to fix the girl before me's nails. Very rough with the file and even after I picked colors and showed them a picture of what I wanted (2 colors, no design just an accent nail), they still messed it up. Nails were not smooth when they applied polish and it showed after. Had a few crooked nails and she said they were straight. Nails started coming off the next day and after day 3, I took the remaining off. It may be cheap here, but that's the quality you get as well. While my nails were drying, others after me were complaining and trying to correct them.
I would never spend my money there again that was the worst place to ever go and have your feet done for $50 it only took her 15 minutes to do my Pedi Because other people were coming in and if you look at the photos she cut my toenails uneven way down to short and then stop in mid air and start it once someone nail after I sat for 20 minutes and told them if someone does not do my toes or my polish and I would not be paying so the man rushed over and rushed my polish and you can tell from the photos it was a rush job very unprofessional
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1 Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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