Excel Beauty & Barber

+1 864-271-9608

311 McAlister Rd, Greenville, SC 29607 United States of America

Open Today: -

Quick Facts About Excel Beauty & Barber

Excel Beauty & Barber Place has a number of strengths that contribute to its positive reputation and customer satisfaction. One of the strongest aspects of the business is the quality of its barbers. Dee Dee is highly praised for her skills in cutting kids' hair and doing braids. This demonstrates that the barbers at Excel have diverse expertise and can cater to a variety of clients.

Customer feedback also highlights the professionalism and customer service provided by the barbers. Merced, in particular, is commended for consistently delivering excellent haircuts and taking care of customers' needs. This positive experience contributes to customer loyalty and trust in the business.

RafiDyn, the owner of Excel Beauty & Barber Place, is praised for his interpersonal skills and professional respect towards customers. This implies that the owner has created a positive work environment that encourages good customer relations. Such an atmosphere is important as it can foster a loyal customer base and encourage positive word-of-mouth recommendations.

Another strength of Excel Beauty & Barber Place is the cleanliness of the shop. Leon, one of the barbers, is recognized for maintaining a clean and organized environment. This attention to cleanliness demonstrates professionalism and enhances the overall experience for customers. A clean shop reflects positively on the business and can attract new customers.

Excel Beauty & Barber Place also receives praise for its convenience. One customer mentions that the barbers are available after working hours, which is appreciated. This flexibility ensures that customers can get their haircuts at a time that suits them, even if it is outside of regular business hours. This convenience can set the business apart from competitors and attract customers looking for flexibility.

The positive experiences shared by customers demonstrate that Excel Beauty & Barber Place has a strong track record of delivering satisfactory haircuts and service. However, there are also some weaknesses that should be addressed by management.

One customer mentions that many barbers have left the business without notice, resulting in a negative experience for long-time customers. This indicates a lack of communication and stability within the management of the shop. Losing valuable barbers can harm the reputation of the business and lead to customer dissatisfaction. Management should prioritize addressing this issue to ensure the stability and continuity of the business.

Another customer shares a negative experience where it took a barber two and a half hours to cut three children's hair, resulting in poor quality haircuts. This suggests that there may be issues with time management and training among some barbers. Inconsistent quality and excessive waiting times can lead to customer frustration and potential loss of business. Management should invest in training and emphasize the importance of efficiency to address this weakness and ensure consistent quality service.

In conclusion, Excel Beauty & Barber Place has several strengths, including highly skilled barbers, a customer-oriented approach, cleanliness, and convenient operating hours. However, there are weaknesses related to communication, stability, and time management within the business. By addressing these weaknesses, the business can further enhance its reputation and customer satisfaction.

Best TL Reviews

One of the best barbers is Dee Dee. She cuts kids hair and does draids she does an excellent job.

I think they are awesome it is a great place to go and get your hair done. I would definitely recommend this place to anyone it is amazing place. Merced is an awesome Barber he hooks my son's hair up I mean every time!! I would not take my son anywhere else to get his hair done!

Great barbershop with some superb barbers! I have been a customer for several years. RafiDyn is among the best owners! He has great interpersonal skills! He treats his customers with professional respect.

Leon is an awesome barber! He is respectful with his conversation and mindful of others. Leon values my time by scheduling appropriately, making sure I am in his chair by my appointment time if not earlier. The shop is always clean as well.

Used to be great... Not anymore. Been a customer there for years. Recently many barbers have left with no notice to their long time customers. The barbers are a reflection of the business and if they don't do right... Then management needs to step in. He does NOT! Will never go there again... Took a barber 2 and a half hours to cut three of my children. And they still had terrible cuts. Go elsewhere...

If you need a cut after working hours these guys will be there. I spent almost 2 hours trying to find a barber open past 6pm on a Saturday. Excel came through and had my guys looking great!

I thoroughly enjoyed how I looked after the haircut was completed...I have been to this shop before and I have always liked how I looked afterwards but, I believe that this time was exceptional...I will get the barber's name so that I may add it to this post...for this 65 year old man, he did a superb job and, as he said--I thought that I did look young again!

My son is a barber at Xcel and beauty. He is an excellent Barber you should visit him his name is Hashawsan Brown #Hash Brown.