Quick Facts About OMG Nailspa
OMG Nailspa has several strengths that can be observed from the comments. One of the main strengths is the expertise of their nail technicians. Customers have repeatedly mentioned that they were satisfied with the quality of their nail services. For instance, one customer mentioned that Nick did a great job on their fill and made their nails look slender and perfectly pointed, without any bubbles. Another customer mentioned that Kim at desk 1 is their favorite nail technician for gel manicures and that her manicures last for an average of 4 weeks. These comments highlight the skill and attention to detail that the nail technicians possess.
Another strength is the ambiance and vibe of the nail salon. Multiple customers mentioned enjoying the atmosphere at OMG Nailspa. They appreciated the vibes and felt comfortable during their appointments. One customer mentioned that they always feel at home when visiting OMG Nailspa and another customer stated that they have been coming to the nail salon since they were 15 and have always been treated with kindness and respect. This indicates that the staff at OMG Nailspa create a welcoming and friendly environment for their customers.
Additionally, some customers mentioned the professionalism and courtesy of the staff. One customer appreciated that their nail technician, Nick, was quiet during the appointment, as they preferred not to chit chat. Another customer mentioned that the staff at the front desk knows them well and asks about their son every time they visit. These comments indicate that the staff at OMG Nailspa are attentive to their customers' preferences and strive to provide excellent customer service.
However, despite these strengths, there are also some weaknesses mentioned in the comments. One recurring complaint is related to the pedicure services at OMG Nailspa. Multiple customers expressed disappointment with the quality of their pedicures. They mentioned that the massages were too short, the hot towels and stones were not used, and the cuticle removal was not thorough. One customer even stated that they still had rough feet after their pedicure. These comments indicate a need for improvement in the pedicure services provided by OMG Nailspa.
Another weakness mentioned is the inconsistency in the nail services. One customer mentioned having to repeatedly communicate their desired nail style but still not achieving the desired outcome. They also mentioned uneven lengths, flawed shapes, and excess glue and acrylic. This indicates a lack of attention to detail and quality control during the nail services.
Another weakness mentioned is the pricing. One customer commented that they paid $50 for a deluxe pedicure but were disappointed with the quality of the service. Another customer mentioned that their acrylic nails and regular paint for toes, along with their boyfriend's services, cost them $107, which they found to be expensive. These comments suggest that the pricing at OMG Nailspa may not always be perceived as reasonable or justified by the customers.
Lastly, there was one negative comment regarding customer service. A customer mentioned that they were accused of hiding a receipt that was incorrect, and their nails chipped within a week. This suggests a possible issue with communication and attention to detail within the staff.
In conclusion, OMG Nailspa has several strengths, including the expertise of their nail technicians, a welcoming ambiance, and professional staff. However, there are also weaknesses, including inconsistent service quality, subpar pedicure services, high pricing, and a customer service issue. These comments provide insights into the strengths and weaknesses of OMG Nailspa based on customer experiences. It is important for OMG Nailspa to address these weaknesses and build on their strengths to improve the overall customer experience.
Best TL Reviews
I’ve been in several times and really enjoy the vibes. I went in today and Nick did my fill. my nails look so good. I always get stiletto with a solid color, usually black. Nick made them slender and perfectly pointed, no bubbles like black sometimes can do. i also prefer not to chit chat during my appointments, he was quiet the entire time, loved it. Will definitely be using OMG as my home salon.
If you want a half A** job on your pedicure and want to pay $50 for a “Deluxe pedicure “ come here. You will be very disappointed, not only do they not massage for more than 30 seconds. They don’t use the hot towels or stones. If you pay close attention they pretend to be taking off your cuticle but in reality they’re just moving the tool so you can think they are. Also expect to still have rough feet when you leave. Very bad experience and lost of $50 bucks.
Jan did a really good job, she took her time on my pedicure. I wish I would've known it was better to tip in cash ????
I probably had to say something about my nails 7 different times and they still didn’t come out how I wanted... woman tore up my cuticles and the lengths are uneven and the shape is very flawed. Also so much access glue and acrylic underneath, even after I had to ask her to clean it. $52 and I was not happy. I just wanted to leave at this point. She was nice, but the job was not well done
Kim at desk 1 is my favorite for gel manicures. She takes her time, cleans nails thoroughly before and after painting. Her manicures last me on average 4 weeks even with regular dishwashing and house cleaning. I always leave happy with her work.
They were pilot up until the end when they accused me of trying to hide a receipt that was the incorrect one they were looking for and less than one week later my nails already chipped.
They were very nice and did a good job on my nails as well as my boyfriend's but it was kinda painful. I got acrylic for fingers and regular paint for toes and my boyfriend just got his fingers and toes cleaned and all together it was $107
Absolutely love coming here. Been coming to this nail spa since I was 15, they have always treated me kindly and with respect. They even know my son an ask about him everytime I go in!
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OMG Nailspa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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