Quick Facts About MC Star Salon Spa
MC Star Salon Spa has several strengths based on the comments provided. Firstly, the stylist Nora has received glowing reviews. Customers describe her as personable, lovely, and exceptionally talented at her job. One customer even mentioned giving Nora a 30% tip, which indicates a high level of satisfaction. Nora also provided good advice on hair care, demonstrating her expertise in the field.
The salon also receives praise for its friendly and warm staff. Customers mention feeling at ease and comfortable in the salon due to the welcoming nature of the staff. This is an important strength as it contributes to a positive overall experience for customers.
Another strength of MC Star Salon Spa is its reasonable prices. Multiple comments highlight that the salon offers high-quality services at an affordable price. This is likely to attract customers who are looking for a budget-friendly option without compromising on the quality of the service.
The minimal wait time is also mentioned as a benefit. This is valuable in a salon setting as customers often appreciate efficiency and prompt service. The fact that MC Star Salon Spa minimizes wait times indicates good management and organization.
However, there are also some weaknesses mentioned in the comments. One customer had a negative experience with a hairdresser who had difficulties communicating in English. This caused some confusion and led to mistakes during the coloring and highlighting process. The customer also mentioned that the hairdresser did not properly follow instructions and gave an attitude when asked to make corrections. This suggests a lack of professionalism and customer service skills.
Another weakness mentioned is the color running during the blow-drying process, resulting in an unsatisfactory outcome. Although the owner stepped in to salvage the situation, it still reflects poorly on the salon's ability to provide consistent and high-quality service.
To mitigate these weaknesses, it may be necessary for MC Star Salon Spa to address communication barriers with staff who struggle with English. Providing proper training and ensuring clear communication channels can help avoid misunderstandings and errors during service.
Additionally, the salon should focus on maintaining consistent service quality throughout the salon. Customers should receive the same level of professionalism and attention to detail regardless of which stylist they see. This can be achieved through training and regular performance evaluations.
In summary, MC Star Salon Spa has several strengths, including a highly skilled and personable stylist, friendly staff, affordable prices, and minimal wait times. However, it also has weaknesses related to communication barriers and inconsistencies in service quality. By addressing these weaknesses and building on their strengths, the salon can improve customer satisfaction and loyalty.
Best TL Reviews
I was so impressed with the stylist ,Nora. It's the first time in my life I ever gave anybody a 30% tip. She is a very personable lovely person. I never met such a nice stylist before. She gave me good advice about how to take care of my hair. Also the benefit is that this is a not very expensive hair salon. And the wait time is very minimal.
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Staff there are friendly, warm, happy and put people at ease.
Got a haircut by Nora today, she is amazing at what she does definitely will be coming back to her.
Great people who do a nice job for a very reasonable price.
I got a haircut with Nora today, she did an excellent job. I am going to get my wife in for a color and haircut. I highly of recommend Nora.
I came in and ending up getting a color and highlights. The lady who did my hair didn't speak much English I understood that supposedly she's been doing hair for 25 years "I don't think!" First she colored my hair, did a semi-wash which should've been a wash of my hair She then continued on to do my highlights. It seemed ok at first but then as she moved onto my sides I noticed she wasn't using the colostrum, I think it's called, between each layer of highlight. I felt a bit uneasy. So then I had to wait as chemicals did its work. I asked her to wash twice but she didn't later it up as I asked and gave me bit of an attitude about. she started blow drying my hair and I about freaked out. The color ran. She tried to fix it twice and she couldn't The owner stepped in and finished up my hair and did the best she could to render problem. The owner was very nice and professional. If u every go to this place for any kind of color, go to the owner ONLY!!! I won't go back because that older Hispanic lady wasted my time and screwed up my hair!!
Holly is the best! She has been doing my hair for years and always does the best job! Ask for Holly. I highly recommend this place and her.
Magda did my hair, and did a fabulous job. She was very professional and worked with me because my hair really needed a professional to look at and assess it. She did a really great job.
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MC Star Salon Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 10:00 AM - 03:00 PM |
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Location
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