Quick Facts About Latinos Barber Shop
Strengths:
1) Positive atmosphere: One commenter mentions that the shop has an upbeat atmosphere, which suggests that the environment is enjoyable and welcoming for customers.
2) Good reviews on haircuts: Another commenter states that they love the place and regularly receive compliments on their son's hair. This indicates that the shop is capable of producing good haircuts and satisfying its customers.
3) Long-standing customer: One commenter mentions that they have been a happy customer for 27 years. This suggests that the shop has a loyal customer base, which could imply a consistent level of service and quality.
Weaknesses:
1) Inconsistent quality: One customer mentions that they received a bad haircut from a female stylist. This implies that there may be inconsistencies in the skills and abilities of the barbers working at the shop.
2) Lack of proficiency in specific services: One commenter states that the barbers do not know how to cut beards, and that they struggle with specific haircuts and styles such as high fades and clean lines. This suggests that the shop may not have a diverse range of skilled barbers who can cater to all customer preferences.
3) Language barrier: Another commenter mentions that the staff primarily speaks English and struggles with understanding Spanish. This could be a disadvantage for customers who primarily speak Spanish and prefer to communicate in their preferred language. It may hinder effective communication and negatively impact the overall experience for some customers.
4) Poor service and long waiting times: One customer mentions having a long wait time of an hour and a half for eyebrow services and receiving poor service. This implies that the shop may struggle with managing appointments and providing timely and efficient service to their customers. This can lead to frustration and dissatisfaction among customers.
5) Lack of professionalism: One commenter expresses their frustration with the shop's service and states that they were never approached or guided by the stylists, and had to ask for assistance themselves. This suggests a lack of professionalism and attentiveness from the staff, which can negatively impact the overall customer experience.
To address these weaknesses, Latinos Barber Shop could consider implementing the following strategies:
1) Improve recruitment and training process: Ensure that the barbers and stylists hired possess the necessary skills and expertise to deliver quality haircuts and other services. Conduct thorough training sessions to enhance the overall quality of the staff.
2) Diversify skill sets: Encourage barbers to learn and develop skills in cutting beards and various haircut styles, including high fades and clean lines. This will allow the shop to cater to a wider range of customer preferences.
3) Bilingual staff or translators: Hire staff who can effectively communicate in both English and Spanish to overcome the language barrier. This would enhance customer satisfaction and create a more inclusive and welcoming environment for a diverse customer base.
4) Improve appointment management: Implement efficient scheduling systems to avoid long wait times and manage customer appointments effectively. This will help to streamline the customer experience and minimize frustration.
5) Foster professionalism and attentiveness: Train staff on providing excellent customer service, including proactive approaches, attentive listening, and anticipating customer needs. Encourage a culture of professionalism within the shop to ensure customers feel valued and well taken care of.
By addressing these weaknesses, Latinos Barber Shop can enhance its overall customer experience and reputation, leading to increased customer satisfaction and loyalty.
Best TL Reviews
I came here and got a bad haircut from a female. Sometimes I think they just hire random people to work that don't know what to do and when she gave me the haircut completely horrible then check the back of my head when I was heading to the restroom i started bleeding on the back of my head and had to tell my mom but of course does nothing about it
Pésimo el corte de un mentado Fer , aparte de caro es barbería y no cortan la barba ????! Para eso voy con una estilista ! Barbería Latinos y te quieren hablar puro inglés y no entienden el español ????! No vuelvo a ir así de sencillo pero quise levantar reporte para que no les pase lo mismo ! No es barbería es estética no te marcan la barba ni rasuran no saben hacer desvanecido alto (High fade) ni marcar líneas
I love this place and the nail salon connected to it! They're great people with an upbeat atmosphere. I get compliments on my son's hair daily.
Me encuentro realmente molesta!
Primera y última vez que llevo a mi hijo a este lugar... Así dejaron a mi hijo este Domingo .
Yo no me percaté como quedó hasta que lo mire al bajar de mi carro a casa.. a la luz se le mira horrible..!
No ofendo a todos deve de haber reales estilistas pero para arriesgar a mi hijo otra vez así nooo gracias!!!!!
De haber visto no le dejo propina!!Dios!!
Esta es la barberia ala que va mi hijo , la verdad tiene muchos clientes por que hacen un muy buen trabajo
Mal servicio no saben cortar el cabello ????????????
27 years, and I'm still a happy customer
I awaited an 1hr and 30mins to get my eyebrows done-horrible service. I guess the customer is left to guess on there own what the stylists specialty is-was never approached. I literally had to ask them to help me-never coming back.
Latinos Barber Shop Info
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Today
Opening Hours
Monday | 08:00 AM - 08:00 PM |
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Tuesday | 08:00 AM - 08:00 PM |
Wednesday | 08:00 AM - 08:00 PM |
Thursday | 08:00 AM - 08:00 PM |
Friday | 08:00 AM - 08:00 PM |
Saturday | 08:00 AM - 08:00 PM |
Sunday | 08:00 AM - 08:00 PM |
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