Chicago Nails

+1 651-702-6552

2125 Old Hudson Rd, St Paul, MN 55119 United States of America

Open Today: -

Quick Facts About Chicago Nails

The strengths and weaknesses of Chicago Nails place can be analyzed based on the comments provided.

One of the strengths highlighted in the comments is the prompt service. A customer mentioned that they were able to get an appointment right away, indicating that the salon is efficient in managing their schedule and accommodating customers. Additionally, a customer praised a technician for being skilled and meticulous, showcasing the expertise of the staff. This suggests that the salon has experienced and trained professionals who can provide quality services.

The cleanliness of the salon is also mentioned positively in one of the comments. A customer mentioned that the whole shop looked and smelled fresh, indicating that the salon maintains a clean and hygienic environment. This is crucial for a nail salon as cleanliness is directly linked to customer satisfaction and safety.

However, there are several weaknesses highlighted in the comments as well. One of the main criticisms is the rushed and distracted service. Customers mentioned that technicians seemed rushed and distracted, with one commenter mentioning that the technician was constantly on the phone. This can negatively impact the quality of the service provided and leave customers feeling unsatisfied. Another customer mentioned that their nails ended up uneven and bumpy, indicating a lack of attention to detail.

Sanitation is another weakness pointed out by customers. One customer mentioned that they had to ask for something to sanitize their skin after waxing, indicating that the technicians do not prioritize hygiene. Additionally, another customer mentioned that excess wax was not properly removed from their daughter's face, showing a lack of cleanliness and professionalism.

The durability of the services provided is also criticized by customers. Multiple comments mention peeling gel nails and lifting acrylic nails shortly after leaving the salon. This indicates a lack of quality in the materials used or the application process, resulting in unsatisfactory and short-lived results.

Communication and customer service are also areas where the salon falls short. One customer mentioned that they had to argue with a technician about removing excess wax from their daughter's face, suggesting that the staff lacks good customer service skills. Additionally, a customer mentioned that the salon did not fix a recurring issue with their nails and refused to provide a refund. This demonstrates a lack of accountability and a disregard for customer satisfaction.

Lastly, inconsistency in the quality of service is highlighted. While one customer praises a specific technician for their excellent work, another customer mentions that their nails were ruined after having gel polish removed. This suggests that the salon may not provide consistent experiences and the quality of service may vary depending on the technician assigned.

In conclusion, the strengths of Chicago Nails place include prompt service, skilled technicians, and a clean environment. However, weaknesses such as rushed and distracted service, lack of attention to detail, sanitation issues, durability of services, poor communication, and inconsistency in quality are evident. Improvements in these areas would greatly enhance the overall customer experience at the salon.

Best TL Reviews

They rushed us charged 33 dollars for two brows. I had to ASK her to clean leftover wax from my daughter's eyes and they did a horrible job. My HAD a full eyebrow before coming here. She is on the left. Uneven n unprofessional. I had to ASK for something to sanitize my skin after waxing. Unsanitary n rude..she actually argued with me about removing the excess wax from my daughter's face.. will never go back

She got me in right away and was very nice. She seemed like she was rushing and distracted with the phone constantly ringing. My nails ended up uneven acrylics and bumpy gel paint.

An hour after leaving my gel nails were already peeling. My daughter had acrylic nails done and they were lifting as well. I will not go here again. This is the 2nd time this has happened and they did not fix the problem. I paid 300.00 for 4 people and they were not willing to give me any of my money back even showing them the receipts. Go here at your own risk.

I had a very skilled and meticulous young lady do my nails today. I got a full set with with gel and a matte top coat.

She did a really good job with the shape, length and evenly polished. She was extremely efficient .

This blue is bbbbbussin!!! Love her work!

Oh and she did my eyebrows too!

And yes, the whole shop was nice and clean, smelled fresh, looked fresh! I have ZERO complaints & I'm very picky especially about my nails!

i got my gel polish taken off here.. she took an entire nails worth of gel polish off with the drill? normally places do top layer with drill, soak, and scrape from there to protect your nail. even after i after i specifically asked if we could soak and scrape, she nodded yes, then continued to drill all the polish off. my nails have never been so weak and brittle. i give two stars because they took me as a walk in, even though they have a sign that says no walk ins.. for that i am grateful. but $16 to have my nails ruined, i am upset.

My technician are awesome. I have tried other places and I still say they are the best❤️

Took my daughter in to get her first set of nails for her bday weekend because she's getting old enough, I was so tired of fighting flies, and asking the tech to keep her nails short. The lady just seemed aggravated but it's my money,hello!This was not the experience I wanted for my daughter,and the place can use a good cleaning...First and last visit

Harry did a beautiful job I got exactly what I wanted.