Quick Facts About Valley Dog Grooming
Valley Dog Grooming has several strengths that are highlighted in the comments. First, many customers appreciate the presence of a doggy dental hygienist who provides excellent care at reasonable prices. This specialized service sets them apart from other grooming places and shows their commitment to the overall health and well-being of the dogs. Additionally, the grooming services provided at Valley Dog Grooming are praised for being quick, professional, and convenient in terms of timing openings. The groomers also have effective communication with the customers, providing recommendations and updates about their fur babies. The positive experiences mentioned in the comments demonstrate the overall satisfaction of the customers and suggest that Valley Dog Grooming delivers high-quality services.
The convenience of Valley Dog Grooming is also a strength. Commenters appreciate the ability to call in advance and receive service without an appointment. This flexibility allows pet owners to easily fit grooming sessions into their busy schedules. This convenience factor, combined with the efficient and professional service, contributes to the positive reputation of Valley Dog Grooming.
Another strength mentioned in the comments is the love and care that the employees at Valley Dog Grooming show towards the dogs. The comment mentions that the employees are dog lovers and will treat the fur babies wonderfully. This emphasis on the well-being and comfort of the animals is a significant advantage, as it ensures a positive experience for both the pets and their owners.
However, Valley Dog Grooming also has some weaknesses that are expressed in the comments. One comment mentions that the owner can be rude and mistreat clients. This negative experience may have occurred due to a specific incident, but it highlights a weakness in customer service and professionalism. This negative encounter can deter potential customers from choosing Valley Dog Grooming.
Another weakness mentioned in the comments is the issue with the email list and the way the software is implemented. The commenter expresses frustration about receiving unwanted emails after unsubscribing and feels that the communication methods are causing distress and depression. This indicates a lack of proper management of customer data and communication systems, which can negatively impact the overall customer experience and satisfaction.
There are also a couple of negative experiences mentioned in the comments that pertain to specific incidents. One customer experienced their dog being scared and trembling after a visit, suggesting a negative experience for the pet. Additionally, another customer had negative experiences with nail trimming, including cutting the nails too short and causing bleeding, and even accidentally cutting the dog's eye. These incidents highlight issues with the quality and precision of the grooming services provided, which can negatively impact customer trust and satisfaction.
In conclusion, Valley Dog Grooming has several strengths, including the presence of a doggy dental hygienist, convenient timing openings, quick and professional service with effective communication, and a loving and caring staff. However, there are also weaknesses, including instances of rude customer service, issues with the email communication system, and negative experiences with grooming services such as causing fear or injury to the dogs. These weaknesses should be addressed by Valley Dog Grooming to maintain and improve their reputation, customer satisfaction, and overall business success.
Best TL Reviews
We've been coming here years. There's a doggy dental hygienist that comes by regularly. Shes fantastic! And her prices are reasonable. We have always appreciated the care our furbabies receive when they are here.
Absolutely love this place to take my two dogs! Very convenient with timing openings, Very quick and professional with great communication about your fur baby with any recommendations they might have! I love these groomers and very much recommend them to anyone!
It's a great place, but my Molly passed away over a year ago and I unsubscribed from the email list so that I can get some kind of peace yet they're still "hounding" me with their latest 'deals'.
In short, it's a great place , but someone NEEDS to learn more about how to use the software they implemented, because I can't continue being held to the ground (for days at time) whenever they send out a "mailer". I get so depressed and just want to die
Owner is rude my treat clients bad. I took my dog for hair cut when I picked her up she was scare trembling. I didn’t like this place at all. My sister dog got the hair cut but didn’t get a bath when she call to complain owner said don’ t bring it here anymore take her somewhere else. That’s rude.
Wonderful place to take your pets. Both of my furry buddies tug to get in the door. Highly recommend.
Very nice and great service with no appointment. Call first before you go to be sure they are still open.
I have been going to this place for years!! They are the best groomers, hands down. Their prices are very reasonable. Over the years I have taken my furry friends for their puppy spa time. They always look and smell fantastic!! The employees there are dog lovers and will treat your baby dogs wonderfully! So get your doggies freshened up , you and them will feel much better, especially with this weather. Your animals will be so much more comfortable.
I gave this place two chances!!!! DONT COME HERE. Cut my dogs nail way short took them 15 minutes to stop bleeding cause there quick stop didn’t stop the bleeding . Second chance I gave them , took my other dog for nail trimming and annal glands , they did good on everything this time EXCEPT for the fact the cut my dog eye (2 cm away from his eye) . What I want to know it how you cut my dogs eye when your suppose to be working near him paws and butt.
Valley Dog Grooming Info
Amenities
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | 07:00 AM - 04:00 PM |
|---|---|
| Tuesday | 07:00 AM - 04:00 PM |
| Wednesday | 07:00 AM - 04:00 PM |
| Thursday | 07:00 AM - 04:00 PM |
| Friday | 07:00 AM - 04:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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Location
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