Quick Facts About Rose Nails
Strengths:
1. Excellent nail services: Multiple customers praise the quality of the nail services at Rose Nails. They mention that their nails turned out exactly as they requested and that the staff paid attention to detail and made sure everything was to their liking.
2. Clean and organized salon: Several comments note that the salon is very clean and well put together. This gives customers a positive impression and creates a comfortable environment.
3. Friendly and caring staff: Many customers appreciate the friendly and attentive staff at Rose Nails. They mention specific staff members by name, such as Steve, Jenny, Julie, and Stephanie, who provided excellent service and made the customers feel pampered and comfortable.
4. Relaxing atmosphere: Commenters describe the salon as having a calm and relaxing atmosphere. This contributes to the overall positive experience and helps customers unwind during their nail treatments.
5. Attention to customer preferences: Customers appreciate that the staff at Rose Nails listen to their preferences and make an effort to ensure their nails are done to their liking. This personalized approach enhances the customer experience and builds customer loyalty.
6. Extended experience: One customer mentions going to Rose Nails since 2008 and always having a good experience. This indicates that the salon provides consistently high-quality service over an extended period of time.
Weaknesses:
1. Communication issues: One customer mentions that they had difficulty hearing the staff and that a worker had to yell into their ear to be heard. This suggests a communication problem, which can be frustrating for customers.
2. Harsh staff behavior: Another customer states that some members of the staff can be harsh. Although this is not mentioned in detail, it implies that the customer may have encountered unprofessional or rude behavior from certain staff members.
3. Lack of conversation: While one customer appreciates a quiet nail technician, not all customers may share this preference. Some individuals enjoy engaging in conversation during their nail treatments, and a lack of conversation may be seen as a drawback.
4. Negative comments about other customers: One comment mentions a staff member discussing a customer's leg hair. Negative comments about other customers can make individuals feel uncomfortable or judged.
Overall, Rose Nails seems to have several strengths, including excellent nail services, a clean and organized salon, a friendly staff, and a relaxing atmosphere. However, the salon should address the weaknesses related to communication issues, staff behavior, and negative comments about other customers to improve the customer experience.
Best TL Reviews
I came here on vacation because I was in dire need of getting my nails done and they did an amazing job! Steve was wonderful. The salon is very clean and pretty and they offer you drinks! Great experience
This is one of the best nail salons I’ve been to! Everything was VERY clean and put together, and the staff was incredibly friendly and cared a lot about the care they give. Jenny was my specific stylist and she was so friendly and made sure everything was to my liking and I was neve uncomfortable. 10/10 experience, would recommend it to anyone
This was by far the BEST salon!! They use warm lotion for pedicures which felt amazing!! And my nails are exactly what I asked for!! Julie, Jenny and the entire staff made this the Best experience ever!! PLEASE try them and tell everyone, if you haven't been here you are missing out!!!
Stephanie was wonderful! I feel so pampered!
Such a wonderful cleanse relaxing atmosphere! Five stars. Connie????
Love love love! Visiting from Ohio and I’m very particular about my nails. Steve did them and was wonderful. Very clean and very friendly. If I lived here this would be my place.
Jeannine
I absolutely love Rose Nails & highly recommend them! I’ve been going to the owner Stephanie since 2008. She gives by far the best pedicure ever & is just the sweetest person. You will not be disappointed! The salon is always very clean & that’s very important to me & should be to others. Y’all are the best! I will continue to recommend y’all!
Very quick pedicure process, the lady who did my nails was quiet and that's good since I don't normally like to talk.
Got 4 stars because they were talking about my friends leg hair.
Also customer said that they couldn't hear the worker speaking to her so the worker came up and started yelling into the customers ear.
Over all my nails and the service is great, just staff can be a little harsh.
Jenny and Julie are amazing!! I have had multiple manicures and pedicures here. The team is so friendly and pleasant! They do a fabulous job with dip manicures!
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