Quick Facts About Grooming Tails
Grooming Tails Place, based on the comments, appears to have several strengths and weaknesses.
Strengths:
1. Gentle and Considerate Treatment: Several comments mention how gentle the groomers are with the pets, and how the pets allow their paws to be touched without hesitation. This indicates that Grooming Tails Place prioritizes the comfort and well-being of the animals, which is a major strength.
2. Personal Attention: The owner, Doris, is praised for her personal attention towards the customers. This indicates that Grooming Tails Place is dedicated to providing a personalized experience and making the customers feel welcomed. This personal touch can help build trust and loyalty among the customers.
3. Pet's Love and Trust: One comment mentions how their dog loves the place and even pulls them towards the shop eagerly. This shows that the grooming facility has created a positive association with the pets, making them feel comfortable and well-cared for.
4. Skillful Grooming: Multiple comments express satisfaction with the grooming services provided by Grooming Tails Place. The customers are happy with how their pets look and smell after the grooming session. Positive feedback about the grooming skills showcases a strength in the ability of the groomers to meet customer expectations.
5. Friendly and Accommodating Staff: The comments consistently highlight the friendly and kind nature of the employees. This positive customer service experience is likely to make customers feel valued and appreciated, enhancing their overall perception of Grooming Tails Place.
Weaknesses:
1. Lack of Communication: One negative comment mentions that the groomers did not inform the customer about a cut on their dog's side. This points to a weakness in the communication and transparency of the grooming facility. Open and honest communication is essential in maintaining trust with customers.
2. Unaddressed Signs of Fear: Another negative comment reveals that the customer's dogs displayed signs of fear and distress while going to Grooming Tails Place. This suggests that the grooming facility may not have adequately addressed the pets' anxiety or discomfort. Failure to acknowledge and address signs of fear negatively impacts the well-being of the pets and can lead to a negative customer experience.
To summarize, Grooming Tails Place has several strengths, including gentle treatment, personal attention, pet's love and trust, skillful grooming, and friendly staff. However, there are also weaknesses in terms of communication and addressing signs of fear in pets. Addressing these weaknesses can further improve the grooming experience and overall satisfaction of the customers and their furry companions.
Best TL Reviews
Our two year old lab/husky was groomed here yesterday. She never lets us touch her paws but I knew immediately that she was treated gently when she allowed me to touch her paws. She looks and smells great. Thank you for taking great care of her!
Hi ya’all,
We absolutely love this groomer. We are beyond excited to pick up our lil toy poodle after his grooming appointment.
Staff is most kind and considerate ????
I want to convey the personal attention the owner Doris shows to us. She sure makes us feel more than welcome. We will never consider going to any other groomer. ????
My dog loves it here!!! She loves the owner and nearly pulls me down trying to get into the shop. If you want to know your pet is extremely well taken care of, THIS is your place!
Grooming Tails has kind, friendly employees and they did an amazing job grooming my Samoyed! I was very happy with the way they groomed her and I’ll definitely be coming back! Highly recommend!
Been taking my dogs here for a while and they always look so good. But we started noticing them shaking uncontrollably when we would show up, thought it was just because they don’t like baths. When I left today my dog had a huge cut in his side and I only noticed when I got home. I’m so upset taking my puppies there when they were trying to tell me they were scared and I brushed it off. The worst part is the groomers didn’t even feel like telling me about it.
I was amazed by what she did for my Max and Stella. Never have they looked so beautiful ????. And so nice and willing to help. Thank you so much ????????????????.
I truly can't express my appreciation enough for these lovely ladies! They keep my little Justin's nails in tiptop shape and they are always so sweet and compassionate ❤
They are very friendly and work well with Maisie. She always looks adorable.
Grooming Tails Info
Amenities
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | 07:30 AM - 06:00 PM |
|---|---|
| Tuesday | 07:30 AM - 06:00 PM |
| Wednesday | 07:30 AM - 06:00 PM |
| Thursday | 07:30 AM - 06:00 PM |
| Friday | 07:30 AM - 06:00 PM |
| Saturday | 07:30 AM - 06:00 PM |
| Sunday | Closed |
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