Quick Facts About Angel Nail & Spa
Angel Nail & Spa has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one common theme among the comments is that the pedicures received at Angel Nail & Spa are consistently good. Customers have never had a problem with the pedicures and have had great experiences. This suggests that the technicians at the salon are skilled and proficient in their work. One customer even mentions that their nails look great every time they visit and that their technician, Charlie, knows exactly what he's doing. This highlights the presence of talented and experienced staff members who can deliver satisfactory results.
Additionally, there are positive remarks about the service and staff. Some customers mention that the service at Angel Nail & Spa is nice and the staff is kind. Another customer states that when they brought their mother to get a manicure and pedicure, the staff did a wonderful job. This indicates that the employees at the salon are friendly and accommodating, creating a positive and welcoming atmosphere for customers.
Moving on to the weaknesses, one significant issue mentioned in the comments is the durability of the gel nails. Multiple customers complain that the gel nails they got at Angel Nail & Spa fell off after only a couple of days, which is not the expected lifespan for professional gel nails. This suggests a quality issue with the products used or the application technique. Customers express their disappointment and frustration, feeling that they wasted their money on services that did not last.
Another weakness pointed out by customers is the inconsistency in pricing and the need to double-check the math. Some customers mention that the salon often gets their prices wrong and customers need to ensure that they are being charged correctly. This demonstrates a problem with the salon's pricing system and could potentially lead to customer dissatisfaction.
Furthermore, there are complaints about the cleanliness of the salon. Customers mention that the place could use a thorough cleaning and mention that weekly cleaning is necessary due to the constant turnover of owners. This raises concerns about the salon's hygiene practices and may deter customers who prioritize cleanliness when choosing a salon.
Communication is also highlighted as an issue by some customers. They mention that the staff at Angel Nail & Spa often talk amongst themselves in their native tongue, which some consider to be rude. This may make customers feel excluded or uncomfortable during their visit.
Lastly, some customers express concerns about the turnover of nail technicians at the salon. They mention that there have been multiple owners over the past couple of years, and there is a revolving door of nail techs. This suggests a lack of stability and consistency in the salon's workforce, which may impact the overall quality and continuity of the services provided.
In conclusion, Angel Nail & Spa has strengths such as consistently good pedicures, friendly service, and skilled technicians. However, there are weaknesses such as the poor durability of gel nails, inconsistent pricing, cleanliness issues, communication problems, and the turnover of staff. These weaknesses can negatively impact the overall customer experience and may deter some customers from returning to the salon.
Best TL Reviews
Always have a great experience here. Never had a problem with any pedicure I have gotten here. I take whoever is available, my friend always gets Lisa.
Updated: The picture with 3 feet is just after we got our nails done. The picture of the purple nails is my $50 deluxe pedicure the morning after my appointment. I wore sandals all day and only put socks & sneakers on for my morning walk. I may have made my last trip to Angel Nails :(
Spent $90 on gel mani + pedi only to have them fall of after TWO Days. I have NEVER had professional gel nails fall off so easily after any less than 2 weeks as the ones i had done here.
Idk why I keep trying to go back. They cant even get their own prices right they just throw numbers out there. You have to check the math! Lastly, the product does not last so just not worth it. The service itself was nice, they are kind, but that doesn't make me want to keep wasting my money there. $107 for a gel mani/pedi pictured 3 days later... I've been robbed.
UPDATE: This place has had no less than 4 different owners in last 2 years…place needs to be scrubbed from top to bottom weekly. Prices go up…pedicures have become about a 15 minute procedure lately and for the price they want I’m done with this salon. 7+ years and now I start over
Nice...but could use a thorough cleaning! Wish staff wouldn’t talk amongst themselves in their native tongue...it’s very rude!
I have been coming here for the past 4 months I get my nails done by charlie he knows excatly what he's doing and they look great everytime
I went for a gel french pedicure. I was taken care of immediately because the salon was not busy. My previous gel was removed by the owner who was very professional and held conversation with me. Then the girl that did my pedicure came. I say girl because she didn’t introduce herself. She started great, conversing, then about 8 people walked in. She then stopped talking to me, became very rushed and extremely rough with my service. When I mentioned she hurt my toe when cutting my nail she made no comment. Honestly I should have left then. This is the second time I had gel applied to my toes, the first time was perfect and lasted about a month. This time horrible experience, each client should be given in rushed service irregardless of how busy the salon is. Not sure if I’ll look for a new place.
Brought my mother there she had never had a manicure or pedicure before they did a wonderful job
Updated Review - Another review mentions the owner refused to take a debit or credit card and insisted on cash. The owner is very greedy and does not want to pay federal income taxes. That's why she wants cash so that she can hide income. The prices keep going up but the service goes down. There is a revolving door of nail techs and they can't keep the place properly staffed. I've come here for years, but I don't plan to keep coming back. There are too many other salons, nice salons, that are clean and don't overcharge customers or try to shake people down for cash.
I have had my nails done here exclusively for several years. My experience has been good, but it's only because I stick with the same technician. Based on my experiences with her, I would give this salon 4.5 stars; however, my rating is a 2 because many of the negative reviews posted here have validity. I have seen people treated unprofessionally, and been present when customers who weren't happy with the work done a day or two before come back to have their nails fixed. Some of the technicians rush, or do subpar work. The salon could also use a professional top to bottom cleaning and sterilization. I've only stayed as long as I have because it's hard to find a good technician, and the person I see is very good.
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Angel Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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